Easy smooth process.
The title company used was sub-par and not helpful in signing instructions which delayed closing. Their Email correspondence was semi-unprofessional. The appeared laissez-faire and casual about one of the biggest purchases a person can make. Perhaps they need to be reminded that closing on a home is big deal.
After talking to other lenders, I’m glad I picked Veterans United. The team was on my side throughout the entire process.
Fast, easy, efficent.
The whole team was great! The process was streamlined. I have nothing but positive things to say about Veterans United and my processing team.
Once I got approved and we picked the house we were done in 30 days thank you for all your help and all the people that work with you to get things done.
Josh was honest and provided the absolute best customer service. I was contacted by another agency and was provided some bad information. Josh helped me with some great information and choices and didn’t pressure me to go with Veterans United. But the choice was easy
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Great overall experience. One caution...don't expect the underwriters to know everything about your military/retired pay because they may not. I had to explain how allotments work and that the "source" for allotments came from my retirement pay on more than one occasion. Also the "bump" I experienced was trying to get the underwriters to understand that not all creditors are willing to have a final payoff loan amount number...some, like Chase, may not be able to provide that because it is a moving target. Overall, great experience and great results in a timely manner!
All said above.
Kayla, David, Josh, were absolutely AWESOME!! Actually better than awesome, but I can't think of a better word to describe the entire team! Just fantastic!!
It took only 45 days to move into my new home.VU did an outstanding service in helping me.I strongly recommend every vet to use VU.ThankYou Winsor n Brandon n the the rest of the team.
I would just like to say thank you for the great give cards and t shirt and the pint glass with my last name on it and the two rock glasses with last initials . I use them often . It is a dessert out here and they help me with the quick hydration. Smart thinking guys I appreciate that very much.Thank you
You're next!
Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.
It was a very pleasant experience. They are patient, cooperative and helpful. Thank you very much Keith Shaffer and Chris Prenger for making it happen.
The whole team was extremely helpful from start to finish. They definitely made the home buying experience easy for a new home buyer.
I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!
Everyone that helped us was amazing! We had a great team we will definitely recommend you to our friends looking to make their dreams a reality!
