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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,998

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,506
4
36,097
3
5,989
2
1,843
1
1,563

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Showing all 2,692 Army service member reviews from Ohio

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5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Cody and Corey were awesome. Very helpful

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

At first I was nervous but I found it to be better than I thought especially with the submission of your documents online.

Loan Officer: Dave Buchner

NMLS# 217248

4 out of 5 Stars

No communication between the two loan officers assigned to us.

Loan Officer: Robert Freeman

NMLS# 1783680

4 out of 5 Stars
Would Recommend

Brandon and his team were extremely helpful throughout the process. They kept me update to date and were very quick to answer any questions I had. As a first time homebuyer, I felt quite at ease.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend
Photo submission from Richard M.

Veterans United was very helpful and encouraging in helping me with my first home buying experience, I highly recommend them.

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Our team was very professional, prompt on responses and questions and available by text on weekends. Great crew and nice to work with.....

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

I cannot express how impressed I am with VU. Buying a home is stressful, and our loan making team was phenomenal in making the process as smooth as possible. They were always helpful, informative, and friendly. The website where documents are uploaded to the loan file is outstanding and extremely easy to use, as well as accessible at any time - which is great to be able to review the status. I am forever thankful for VU giving us the opportunity to be homeowners.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

The loan officer was very good but his assistant was not.

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Courtney Jones

NMLS# 1483086

5 out of 5 Stars
Would Recommend

They helped me so much and gave me the right amount of information to not overwhelm me and kept things on track. I would recommend using them 10/10 times. Thank you so much!!!

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

We worked with DJ and Amy, which made our experience outstanding. They were knowledgeable, helpful and friendly.

Loan Officer: DJ Leverton

NMLS# 1407046

5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Great people to work with

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth G.

Thank you to all of you that helped me. You did an awesome job. We moved in in less than two months, that rocks! Thank you.

Loan Officer: Tim Langdon

NMLS# 610467

5 out of 5 Stars
Would Recommend

Great experience. Treated me like family.

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

From beginning to end Veteran’s United we’re outstanding. Rachel Bruce took the cold call from me & I didn’t think getting a mortgage was possible but she walked me thru the application to homeowner every single step of the way. Even into the finally steps I was able to reach out to her & ask questions, I appreciated that. Stephanie Pantaleo was another at VU I heavily relied on through my loan process. I feel like I spoke to her and Rachel more than I did my family during these last 2 months. I just cannot thank them enough or give enough praise for their help and guidance through this process

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

Very good experience overall.

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

4 out of 5 Stars
Would Recommend

Anna was there nice and very helpful

Loan Officer: Anna Denietolis

NMLS# 1076832

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

The process was very easy and Ginny helped us so much along the way!

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

I was surprise how much closing cost, title work, and other charges totaled. Ten thousand is a lot to come up with. Thank goodness i had no down payment.

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Jeremy Henry was very responsive. My employment was down sizing and my job was lost before the loan had closed. I contacted Jeremy Henry, and he was very helpful with keeping the loan processing moving forward and the loan ultimately closed anyway. Thank you Jeremy for all your help.The best,
Richard Reider

Loan Officer: Jeremy Henry

NMLS# 186485

3.5 out of 5 Stars
Would Recommend

Loan Officer: Laura Shackelford

NMLS# 646312

4.5 out of 5 Stars
Would Recommend
Photo submission from Taddrick S.

Veterans United is really good at what they do. My experience with them has been nothing but positive.

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Jerry and Taylor were outstanding. Made the process simple and kept us in the loop on everything. It was a smooth transaction.

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Veterans United is truly a a wonderful lender who did everything possible to make my first time home buying experience as simple and painless as possible! The entire process from start to finish was fully explained and I was walked through it step by step.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Very stress free process. Wonderful benefit that I am definitely grateful for.

Loan Officer: Tony Theberge

NMLS# 1563980

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See all 175,998 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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