My transaction coordinator, Alyssa Kroner, was awesome. She helped make the whole process simple and easy.
Veterans United is unlike any other organization I’ve ever dealt with - absolutely freaking awesome.
Very professional! Made everything extremely easy!
It took a little longer than anticipated to close due to our non-traditional lines of credit but, it was still a smooth and pleasant process.
Jessica and Harley were awesome. They answered every question promptly and walk us through the process.
All I h
Mr. Chance Mullins was an excellent Loan Specialist. He kept me on track with suspense's through phone calls, emails and text.
The only reason I put a 9 not a 10 is that there was a few times that I had trouble with communication and got very nervous about what was happening. A few days here and there where I worried what was going on. We often missed each other on the phone, I have crazy work hours, and my seller wasn't always cooperative so the process was slowed down a bit and I am an anxious person in general. Overall it was a very positive experience and I appreciate the help. I am sad my loan is likely going to be sold in the next couple of months and would prefer to keep working with VU on my mortgage as not just the originator but ongoing bank.
Amanda on Brandon’s Team was/ is absolutely superb. Within two weeks she was able to guide me to closing, on a very tight schedule. She was absolutely dedicated to ensuring I had a great customer experience. Brandon jumped in when needed, and I feel the same about him as the leader of his team.
Very easy and Daren and Shay were great and helpful through our the entire process.
I was thoroughly pleased with Veterans United Home Loans. They are professional, courteous, knowledgeable and efficient!