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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,293

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,213
4
14,275
3
2,116
2
961
1
728

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Showing all 1,593 reviews from Oregon

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5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

4.5 out of 5 Stars
Would Recommend

Loan Officer: Amy Tesch

NMLS# 1325567

5 out of 5 Stars
Would Recommend

Jeff was OUTSTANDING in knowledge and skills to set to work hard through everything and every problem that came up. From seller having to do a lot of repairs to not wanting to do anything to even helping with a contractors shabby work and taking to not everything our inspections and inspectors reports said and making sure everything was done and done right. If there was any sort of problem or games to be played Jeff was there to fight back. Even fighting the sellers title company games all said and done he got everything done and our new home is now ours and our babys could now be happy with there toys out of boxes and on the floor to play with. Our 3yr old even made mom and me stop working to have a tracking party with her. It was sure nice of Jeff to send us a door mat for our front door with our name on it. Looks nice at the door only problem is it is white and will get dirty fast so we're going to frame it into a picture and put it on the wall in out entryway sure should look nice there as well..

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Having the whole package deal (Lending team, provided realtor, etc). made everything go smoother than expected! Picking a company that specializes in Veteran's Loan is the way to go in my opinion!

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
John Jeans

This VA Home Loan process went well with great support and I can't say how happy that I am in my new home. Doug kept me posted on all aspects of this process on a daily basis. He was available to help me whenever I needed answers.

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

I wouldn't hesitate to recommend Veterans United. But I would perhaps caution folks to do their research, when it comes to title companies. Communication between my loan officer at Veterans United and the chosen title company was a bit lacking.

Loan Officer: Ty Reece

NMLS# 1698020

3.5 out of 5 Stars

We had unexpected delays during the loan process, due to internal errors, miscommunications, and not understanding the timelines of the VA. These delays caused significant amount of stress to us and the sellers, and put at risk our earnest money and the deal. These delays, in our opinion, may have been avoided by having a lead/champion that was engaged in coordinating the handoffs between the different departments (eg. loan processing and underwriting), double-checking for and following up on missing information, and removing barriers, with understanding and appropriate urgency considering the target closing date. In our case we missed our target closing date, which had to be mitigated by us writing emails, making calls, and writing a letter to the VA to ask them to expedite the process.

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

4 out of 5 Stars
Would Recommend

The entire process was quite effortless and speedy.

Loan Officer: Brian Jahnsen

NMLS# 28144

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

The absolute best experience we could have asked for.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Ben and is team are amazing.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Daniel M

For the second time, our home purchase through Veterans United was a breeze, thanks to Jake Hansen and Brooke Doolittle! We would recommend Veterans United to all our friends and family.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

You folks rock !!!!!!!

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Being a online thing I was real skeptical about doing this . Jimmy gave me all his contact info but I was still scared to do this . Rest assured Jimmy made a very comfortable for me to do this and we proceeded on And I couldn't have asked for anything better.

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Customer service was knowledgeable and outstanding

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend
Photo submission from Gary B.

My team jumped everything and fully took care of me and my loan. I am so stoked to be a proud owner of home no

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Stradford

NMLS# 1598169

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

4 out of 5 Stars
Would Recommend

Veterans united is well organized and is a very informative company. The videos and my loan officer were beyond helpful, and answered all my questions and kept me in the loop the whole time.

Loan Officer: Danielle Grefrath

NMLS# 1698464

3.5 out of 5 Stars
Would Recommend

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Billy Watkins and his team truly care about you and it shows when you call. Melissa and Victoria are wonderful to work with and they are extremely reliable throughout the process. This was extremely helpful for me as a first time buyer. Due to a family emergency I ended up traveling to several states while also trying to buy my home. I thought this would cause countless issues to arise however Billy, Victoria, and Melissa walked me through everything step and made things work effortlessly. Whether you have a smooth process or hit some bumps, just believe in them and they will guide you through to the end. Billy, Victoria, and Melissa are true professionals and an asset to their company and everyone they work with. Thank you again for everything you have done to guide us on our journey, and again thank you for making it fun!

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Kyle was extremely knowledgeable, very responsive, and patient with us. This was our first time buying a house and he was always ready and willing to dive in and explain the complicated aspects of this whole process. Thanks Kyle!

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Our overall experience with Veterans Untied was fantastic! We would recommend family and friends without hesitation. Thank you!

Loan Officer: Jimmy Stranz

NMLS# 1031713

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See all 129,293 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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