VU made home buying for us super easy and fast. The website was very user friendly and always notified us.
When it works, don't fix it.
Thanks for every thing you did.
The whole experience from the time we first reached out just to get information till we closed on our home was absolutely amazing. Stress free and very easy. They handled everything and gave us all the information we needed and instructions on how to get all the information they needed
Our first experience was great when we bought our house in Washington. This time was a little rough. We felt rushed towards the end and things felt repetitive. Honestly on the fence whether I would recommend or not.
Mary and Amy were great! They made sure we were understanding of all we had to do from start to finish.
The older you get the more often you see people say they will do something only to be disappointed by their actual performance. Mark and his crew are a stark contradiction to that experience. They say what they will do and they do it in spades. We could not be happier with their team and the realtor and title company agree. They called then exceptional to deal with.
Great attn to detail and knowledge of what is needed, what is important.
First of all I would like to commend a woman named Lauren that I worked with to repair my credit initially. She was professional and communicated when I had questions. Lauren actually called me on the Sunday before thanksgiving to give me the good news about finally being eligible to buy a home. Unfortunately that is when the questions and answers stopped for my wife and I. We were transferred to Rachel Bruce and initially Rachel was extremely helpful, I want to attribute this to the fact that we (my wife and I) were not under contract with Veterans United. My wife and I were then transferred to a woman named Stephanie who was less helpful than Rachel was. After countless emails in which we asked questions and explained that this was our first home buying experience we still approached signing day less answers than when we started. I spoke with a gentleman named Nathan Smith about the entire situation 3 days before my w8fe and I closed on our home.
Very professional, respectful and a pleasure to work with.
They made the entire process very enjoyable and were quick with responding to all of our questions, never made us feel rushed.
The people we dealt with were fantastic. Walked us through the process and it went without a hitch. Kudos.
Adam Canote did a great job handling our loan process. He made it as easy as possible.
very professional and polite.
Jeff and Christina were great to work with, very professional, positive attitude and truly cared about the purchase of my home. I cant thank both of them enough!