Very helpful and did everything they could to make it a little easier!
Would recommend. I would also recommend they take the time to shop around as well. I found a few other loan agencies that I had called that were offering lower rates, but was already mostly through the process with VU and stuck with them.
I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.
Veterans United has made my experience as a first-time homebuyer as seamless as I could have ever imagined. Veterans United made the process of financing our home a very memorable one and for all the right reasons. The customer service and support provided were as good as any I've experienced as a customer of any good or service. The organization's reputation precedes itself and its credibility is irrefutable. I'm proud to have used Veterans United as my lender.
The only part that stress me out the most was the underwriter. It wasn’t the best, but it’s their job. But besides that my experience was fine.
We felt there were some areas that seemed ridiculous, such as the homeowners insurance policy having to be changed several times. But I do want to recognize Maggie Elliot for all her hard work to pull everything together for us. She was amazing in keeping us informed of what to expect and what was needed. Please let her know that we appreciate all her hard work!!
John and Erin were extremely professional, yet friendly and accommodating in the handling of our loan. This made for a very pleasant experience. We thank them for that.
Hard but a learning process.
Jason Crone was a great help thru-out the process, always ready to answer my questions
I encountered several difficulties, as a first time home buyer with my real estate agent. Tom was PHENOMENAL ! His team ,Corey and Cody were exceptional as well . I really don't know if I would of made it through this process without them. Although in a different state they worked over to accommodate me up to my closing. I even spoke with Tom after closing. This team is AWESOME! Love them!
Great web account makes keeping track of todo items really easy and if any questions came up Chris and his team were right on the spot with answers and guidance. Wonderful communication.
I have nothing but great things to say, I also have alot to say but through all the hiccups and broken promises from sellers VU stayed with me and gave me hope and now I have bought my first house ever the day after my 30th Birthday.
Steve and Shan were always polite and friendly. Tire professionals.