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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

133,637

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
115,068
4
14,669
3
2,159
2
991
1
750

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Showing all 3,851 reviews from Pennsylvania

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4 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Erica is top notch and honestly was hands down the best part of this whole process. She make us feel like family. She had our backs the whole way and constantly reassured us and guided us along to the purchase of our new home. She is fantastic!!! A true star!!! I honestly could not possibly give her enough praise for the work she did to get us our dream home. Our realtor was not a huge help to us. Erica was our guiding light Much love for Erica and United Veterans. I would recommend you all in a minute without a single reservation. Thank God we found your company. We are so very grateful

Loan Officer: Erica Ellingsworth

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Damien went above and beyond our wildest expectations to help get us our dream home

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend
Jade-L

Thanks for all of your help. You all gave me a place to stay and real happiness.

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Way easier than I was expecting. Perfect!

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

4.5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

If you’re a first time home buyer Kris Ball from Veterans United is the person to call. He’s very dedicated to helping you secure the home of your dreams. Him and his team work very hard for you the whole time. They’re always available to take your calls when you have questions and or concerns. I’m a very happy new home buyer. I couldn’t have done it without their guidance. Thank you again Kris Ball.

Loan Officer: Kris Ball

NMLS# 1373481

2.5 out of 5 Stars

Check over everything carefully, Veterans United made some costly mistakes in my paperwork and in the process. They also were not very upfront or truthful of all the associated costs. If I had to go back and do it again, I would have went with USAA.

Response from Veterans United

Natasha, we appreciate your feedback on this matter. A member of our Client Advocate team has attempted to reach you and we invite you to connect with us further. Our team will be researching your comments to determine what our team may do in the future to help prevent a similar misunderstanding. The process for disclosing the costs of a loan is managed very closely. We understand how relying on estimates for a portion of the home buying process can seem inconsistent or make it difficult to trust the process.

5 out of 5 Stars
Would Recommend

Refinancing is a process no one looks forward to, but Veterans United was there following up with me and explaining every step of the way. Anytime I had a question my loan officer and team was there to help me through it. I recommend them highly.

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

I would highly recommend Veteran's United to any service member who is looking to purchase a new home !

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

I just closed on my house and Veterans United helped me out from the very beginning all the way to the end. There was some points that were a little rocky but other than that i would recommend Veterans United to anyone that is eligible to go through them!

Loan Officer: Dawn Plank

NMLS# 35210

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

4.5 out of 5 Stars
Would Recommend

My experience with Veterans United was very good. Everyone I dealt with during the process was helpful and patient. All of the expertise by the people I dealt with made the mortgage process go much smoother.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend
 

I would highly recommend Veterans United to anyone who asked. They kept their word and stuck with me from start to finish, just as they said they would!! Thank you for making the move so much less stressful.

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Veterans United made the process extremely easy. Never did I feel abandoned, they guided me step by step.If you don't use VU you are making a mistake!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Veterans United was absolutely amazing! They walked me step by step throughout the entire process. I wish I would have done it sooner! I would recommend them to all veterans!

Loan Officer: Doug Brady

NMLS# 863095

5 out of 5 Stars
Would Recommend

For as lengthy and overwhelming of a process as refinancing or buying a home can be, Veterans United Home Loans truly made the process a wonderful experience.They guided us every step of the way and were able to make the process as smooth and enjoyable as possible.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Weigand

NMLS# 1435397

5 out of 5 Stars
Would Recommend

Greatest experience regarding the greatest decision we ever made.Tony went above and beyond the standard.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

The process was so simple and easy. They knew the military lifestyle and understand last minute things but still make sure we are 100% satisfied.

Loan Officer: Andrea Rice

NMLS# 1123296

3.5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

I was referred to Veterans United by a coworker who is also a US Navy Veteran. I am 100 percent pleased with my experience with Veterans United. The entire process from initial application all the way to closing day was effortless compared to past home purchases I've made. The website led me step-by-step through the process, including online document submissions and reviews. I basically submitted my application, followed the online process, and waited for my closing date. I could not be any happier, and I would definitely recommend Veterans United to all of my fellow Veterans for their next home purchase.

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Being a first time buyer there is a lot of stress involved. My Veterans United team literally held my hand through the whole process. Any question I had or clarification needed was answered quickly. I couldn't ask for a better team for the home buying process.

Production Manager: Scott Ratliff

NMLS# 976418

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