My experience with Veterans United was nothing but positive! I would highly recommend to Veteran homebuyers!
Overall a very good experience. They were incredibly helpful and answered all my questions. In the beginning, when I was trying to get pre approved for a loan, it felt like everyone's feet were dragging a little bit and I was trying to move quickly on a home. The process got finished on time thankfully and was able to have my offer accepted. There was a team that I worked with a team and everyone was very knowledgeable but there were times of everyone had their hand in the cookie jar and it got a little hectic. The online portal was super easy to use, however, documents sometimes wouldn't go through and they asked for the same documents over and over again. I will definitely use VU again at a later time.
I would recommend Veterans United to anyone. I've been in the military for over 16 years and I know the stigmatism of most Veteran organizations. This one truly is here to help. From the first day I had an inquiry to the last day of my home closing, they were there for anything I needed.
Veterans United is a really good place to get a loan just be prepared to have a paper trail of every little thing That’s one thing that I wasn’t warned about Was the paper trail that was needed for every little transaction sometimes they go a little too far and it goes a little too personal
Response from Veterans United
Hi Craig, thank you for being honest and sharing how you felt about the paperwork. We understand that it can feel intrusive at times to obtain home financing, and we respect your feedback. We apologize for not delivering a better overall experience, but we are very glad you still feel we are a really good place to get a loan. Thank you.
Go Army!! Thanks again for everything!!!
Great team to work with. I am glad I chose your company. Nick and Rebecca have been awesome!!!
Veterans United took the guess work out for me. Everything was upfront and done to perfection! The process was easier than I thought. We were satisfied with everything and everyone and to be honest a little sad because we never had anyone treat us the way they did. We are going to miss working with them
Veterans United worked well for the purchase of our new home. Staff were efficient and quickly responded to all questions and concerns along the way. The expertise in VA loans was critical in our situation and we were able to move through the glitches with minimal frustration. Staff were continuously dedicated to making the experience a pleasant one and it was obvious the team is there to help. Luke Thurman was quick to respond to our every question and Kate was extremely responsive as well. I would recommend this company without hesitation.
Veterans United has been good to my family and I. I am grateful that they helped buy a home and build my credit.
This was a pure relief to have these folks on my side when it came to one of the most stressful purchases anyone will face. I highly recommend Veterans United and wouldn't change anything about how the process turned out for me. I was away for training for three weeks of this process but with being able to upload my files digitally on my to-do list, it made it very easy and enjoyable. Thank you for the awesome experience Veterans United.
I will recommend Veterans United to other services members.
It's worth the wait and jitters itl seaml long but it's not
This is my 2nd time using Veteran’s United and would definitely use again. Great organization to work with and wish our buyers would have used Veteran’s United. Great communication, thorough and transparent throughout the process. Kody & Holly were awesome!