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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

168,481

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,542
4
34,872
3
5,784
2
1,782
1
1,501

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Showing all 2,583 Army service member reviews from Pennsylvania

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5 out of 5 Stars
Would Recommend

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

My experience with Veterans United was nothing but positive! I would highly recommend to Veteran homebuyers!

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

4 out of 5 Stars
Would Recommend

Overall a very good experience. They were incredibly helpful and answered all my questions. In the beginning, when I was trying to get pre approved for a loan, it felt like everyone's feet were dragging a little bit and I was trying to move quickly on a home. The process got finished on time thankfully and was able to have my offer accepted. There was a team that I worked with a team and everyone was very knowledgeable but there were times of everyone had their hand in the cookie jar and it got a little hectic. The online portal was super easy to use, however, documents sometimes wouldn't go through and they asked for the same documents over and over again. I will definitely use VU again at a later time.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend
Photo submission from Jonathan L.

I would recommend Veterans United to anyone. I've been in the military for over 16 years and I know the stigmatism of most Veteran organizations. This one truly is here to help. From the first day I had an inquiry to the last day of my home closing, they were there for anything I needed.

Loan Officer: Kyle Gardner

NMLS# 1203784

2.5 out of 5 Stars
Would Recommend

Veterans United is a really good place to get a loan just be prepared to have a paper trail of every little thing That’s one thing that I wasn’t warned about Was the paper trail that was needed for every little transaction sometimes they go a little too far and it goes a little too personal

Response from Veterans United

Hi Craig, thank you for being honest and sharing how you felt about the paperwork. We understand that it can feel intrusive at times to obtain home financing, and we respect your feedback. We apologize for not delivering a better overall experience, but we are very glad you still feel we are a really good place to get a loan. Thank you.

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Go Army!! Thanks again for everything!!!

Loan Officer: Damien Shafer

NMLS# 449799

3.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Great team to work with. I am glad I chose your company. Nick and Rebecca have been awesome!!!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Veterans United took the guess work out for me. Everything was upfront and done to perfection! The process was easier than I thought. We were satisfied with everything and everyone and to be honest a little sad because we never had anyone treat us the way they did. We are going to miss working with them

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend
Photo submission from Justin F.

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Veterans United worked well for the purchase of our new home. Staff were efficient and quickly responded to all questions and concerns along the way. The expertise in VA loans was critical in our situation and we were able to move through the glitches with minimal frustration. Staff were continuously dedicated to making the experience a pleasant one and it was obvious the team is there to help. Luke Thurman was quick to respond to our every question and Kate was extremely responsive as well. I would recommend this company without hesitation.

Loan Officer: Luke Thurman

NMLS# 916543

4.5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Veterans United has been good to my family and I. I am grateful that they helped buy a home and build my credit.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend
Photo submission from Scott S.

Marcia Walsh did a outstanding job.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

This was a pure relief to have these folks on my side when it came to one of the most stressful purchases anyone will face. I highly recommend Veterans United and wouldn't change anything about how the process turned out for me. I was away for training for three weeks of this process but with being able to upload my files digitally on my to-do list, it made it very easy and enjoyable. Thank you for the awesome experience Veterans United.

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I will recommend Veterans United to other services members.

Loan Officer: Daren Bodine

NMLS# 1222289

3.5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

4 out of 5 Stars
Would Recommend
Photo submission from Bruce G.

Loan Officer: Wesley Earl

NMLS# 1631182

4 out of 5 Stars
Would Recommend

It's worth the wait and jitters itl seaml long but it's not

Loan Officer: Bradley Strubel

NMLS# 1392166

4 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

This is my 2nd time using Veteran’s United and would definitely use again. Great organization to work with and wish our buyers would have used Veteran’s United. Great communication, thorough and transparent throughout the process. Kody & Holly were awesome!

Loan Officer: Kody Gilbow

NMLS# 192566

3 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

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See all 168,481 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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