I told them what I was putting down and apparently they didn't apply to closing so at closing I needed to put another 10840.00 down on it . All I was told was sorry that was not good for me I will never do business with this company again
Response from Veterans United
Hi Michael, it is our responsibility to deliver a smooth loan process, and we apologize that you experienced an error on your down payment amount. While it is fortunate that this was caught and corrected on the day of closing, we understand this was an inconvenient situation for you. If you would like to talk more about this situation we are here to provide a more thorough explanation.
I had a very good experience. The only thing that kept me from Marking it a 10, was that my loan is being sold...which means I have no idea what to expect from the new loan holder. Does the benefit of using VU end after closing?!
My loan team was fantastic. They kept me up to date throughout the process, and were very accessible as well. Any time I had a question, I was able to get in touch with someone promptly, and they were very welcoming to questions.
This was the smoothest process! I really appreciated the clear communication and friendly service every step of the way.
Everyone was very helpful and patient
Taylor Deppe was awesome and others on my case were not as good!
Amazing and very smooth, awesome experience.
I was told by another company that I was unable to obtain a home loan. I put in a call to Veterans United and asked them to see if they could do anything for me, and less than 3 months later I was moving into my new home! Don't mess around with anyone else, come straight to the pros and get it done!
I will leave most of my comments for the end, but I have never experienced anything like the service your team provided. It was exceptional. I typically don’t bother with these things. Reviews are not my cup of tea. But your service and your team are worth it. A class act like this can’t go unnoticed.