Great experience... Seamless process ...
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
Veterans United is by far the most veteran friendly mortgage lender on the market. I have used them twice now to buy a home, and would never use anyone else.
Great stress free experience!
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
Just a minor hiccup at the end. But, everything turned out great for us overall.
My team made this process less stressful than I ever thought it could be. They were there for us at ever step and turn. Helped me with any questions and supported me when I started to freak out, which was more often than I want to admit. Tim was a tremendous help and kept us up to date time he got an update on our loan process. I will never be able to say thank you enough to them all.
Jake and Tony were always in contact with me about the closing and the whole process in general. I really appreciate their honesty and professionalism.
Representative was always helpful and very quick to help.
this was a very smooth home buying experience.
Katie and Cameron are very knowledgeable and friendly! They helped me with any questions I had along the way as a first time homebuyer.
I felt at times the underwriters didn’t fully understand veteran documents that I submitted.
The process was very easy.