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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

189,223

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
141,318
4
38,035
3
6,289
2
1,939
1
1,642

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Showing all 820 Air Force service member reviews from South Carolina

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5 out of 5 Stars
Would Recommend

Fantastic company who I would recommend to any veteran! They really take care of you and my experience was great from start to finish!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

If you're a first time home buyer I would 100% say go with VU. Not only were they professional and proficient when it came to buying a home but they also provided us access to a sister service of their's for the insurance for our home. Thank you Mike and everyone else who made facilitated this reality for us to become homeowners!!!

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: Jim High

NMLS# 1434955

5 out of 5 Stars
Would Recommend
Photo submission from Elvis R.

John, Kevin, and Tim are all great guys! They all wanted to help me, which they did. Each one had their own role in this whole process which made it feel seamless and effortless. You could tell they wanted to do everything they could for this end result. My wife and I are grateful for Veterans United. It's now our 2nd night in the new house and everything in the world is fantastic!

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

I recommend this company to anyone seeking a home loan.

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

I wasn't sure who to choose when it came to deciding on a lender. I contacted Veteran's United and never looked back. They helped this veteran and his family get the home they wanted with an unbelievable interest rate. The whole process was pain free, fast, and my loan specialist was just outstanding. I could not be more happy! Thank you Veteran's United!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

4.5 out of 5 Stars
Would Recommend

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

I always try to leave pros and cons, but truly I have nothing that Veterans United could improve on. The online checklist was ideal for my hectic military lifestyle and made it extremely easy to keep track of everything throughout the process. I also really appreciated the follow-up calls from Nick and Rebecca to ensure I was getting the notifications and updating things on my side as quick as possible. Their customer service was stellar and I will be a guaranteed return customer if I buy anymore homes throughout my career. Thank you for helping me find my dream home so quickly! I feel informed on the process and could not be happier!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend
Photo submission from Renee C.

Wonderful to work with and are with you every step of the way.

Loan Officer: Tony Theberge

NMLS# 1563980

2 out of 5 Stars

Communications were very professional and responsive. Offered competitive rates after negotiation. Portal is very streamlined and efficient. Swag is a nice plus.However, if I didn't catch it we would have ended up paying a substantial extra amount of money toward costs that are non-allowable to be paid by the Veteran. Although I was able to catch this and Chris made it right, I wonder how many other Veterans are being taken advantage of through this practice. I believe it is a deceptive lending practice.Without this experience I would have said 9/10.

Response from Veterans United

Warren, thank you for your feedback for Veterans United. Although we will need to look into your file and look for any issues, we can say that VA non - allowables are designed to be paid by the seller. This is standard and common practice. If you have any additional information we would love to hear from you. Please feel free to reach out to our client advocate team.

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Excellent customer service. Glad we only had 1-2 people to work with. Easy process. User friendly site. So glad we left Quicken Loans (night and day difference).

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

They were very helpful in every thing.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

4 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

3.5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend

Extremely pleasant and very knowledgeable

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Even my realtor said your loan team was very helpful and efficient with communication and exchanging documents and she will be giving your name to new home buyers!!

Loan Officer: Douglas Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

This was a great experience compared to past home purchases, Billy and Samantha were on top of everything from start to finish.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

THANK YOU FOR THE AMAZING COMMUNICATION AND SUPPORT! AWESOME TEAM WORK THROUGHOUT THE ENTIRE PROCESS. WE LOVE OUR NEW HOME!

Loan Officer: Aaron Brooks

NMLS# 1003530

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See all 189,223 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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