Unbelievable experience...service comparable to USAA...and I have been with them since 1975!
Every one was wonderful to me many thanks to all of them.
From start to finish your team has been nothing less then excellent. Always professional, veryknowledgeable, but most of all willing to provide any assistance in order to complete the process. " Thank You" you all are great team. Cdr. Lindbergh Kock Jr.
Mark and his team were exceptional! They were always ready to help, answer questions and very fast at getting this loan thru. We had some issues with the Underwriter but Mark and his team were working very hard with us to get it all taken care of. Fabulous work!
Mike was amazing!!
Stayed on top of all issues till they were completed. keep me in the loop the entire time.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
From start to finish, including the Lighthouse service, I love the experience working with Veteran's United. In 3 years, I went from an Abysmal credit score thanks to a nasty divorce to being able to buy my first home.
Rapid and keep me informed regularly