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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

136,012

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
117,208
4
14,839
3
2,199
2
1,002
1
764

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Showing all 6,224 reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Lee and his team are top notch! I would personally recommend them to anyone. If I had it all to do over again, I wouldn’t change a thing!

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

This was my first home buying experience.I expected it to be a rough road to travel.However it turned out to be much more pleasant than i anticipated.Both Jeff G. and Ryan S. were nice and very knowledgeable.I highly recommend Veterans United and my loan team.Thanks guys, Don

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

They gave us the hope and the help to jump in and see if it would work for us. It did! I was unfamiliar with the home loan process with VA and we had a great team of people working along side us all the way to closing. They were very positive and helpful as we walked through the steps to buy our home. Thank you Veterans United team! Happy Home owners!

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

I was very happy with Zach from Veterans United. He was super helpful, always took the time to answer my questions -- before and after I decided on Veterans United to handle my loan. This is my first time buying a house, so I didnt really understand everything, and Zach was extremely helpful in explaining everything. He made the whole process a lot more doable. Thanks Zach!!

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Very incredible, helpful, friendly team. We were able to reach anyone with a quick phone call. They answered any questions and concern we had. We had our loan in just a blink of an eye, they worked very fast. STRONGLY RECOMMEND VETERANS UNITED to any Veteran who is trying to get a loan. They go above and beyond to satisfy the costumers.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

We have worked with multiple companies and personnel throughout our lives, and everybody will be hard pressed to find a company and their staff that are so personable, dedicated to customer service and knowledgeable.

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

4 out of 5 Stars
Would Recommend

Loan Officer: Jesse Francisco

NMLS# 1229823

5 out of 5 Stars
Would Recommend

When you want a smooth and worrie free experience, Veterans United Home Loans is the company to go with. The team that worked with me, Craig Brumfield were excellent to work with. Thanks for the professional job, well done!!

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Amanda and her team were AMAZING to work with!

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend
Justin C

Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

When I first discovered I would be getting medically retired I called Veterans United to see about getting approved for a home loan. They were with me through out the year and a half wait to finally be processed out of the service and get my disability rating. When it finally came time start the house hunting process Veterans Untied stayed in constant contact and explained every part of process to me as we came to it, and answered all my questions. I was even able to text my loan team and get answers nearly instantly. Veterans United helped make a very uncertain time of my life feel a bit more stable and now my family is in our dream home thanks to Veterans United.

Loan Officer: Tyler Billington

NMLS# 361376

3.5 out of 5 Stars
Would Recommend

Some things were asked of very last minute, but besides that it was great.

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

The team has far exceeded our expectations. We could not ask for a better experience regarding communication and keeping us informed on every step of the process.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

This was my second time working with Veterans United through a home buying process. The second experience was even better than the first and I will be choosing Veterans United if it ever comes time for a third home buying process.The terms are competitive the user interface for submitting documentation is streamlined, easy, and convenient, and the representatives, namely Charlotte McLellan, are helpful, available, and supportive. Ms. McLellan traded emails with me in the middle of the night while I was overwhelmed preparing for a deployment and buying a home for my family at the same time. I did not have much free time during the day and she was guiding me through challenges during her off hours.My experience with Veterans United was really perfect. I do not hand out praise like that lightly. The financial aspect of buying a home is the most daunting but after it was all said and done, Veterans United and Ms. McLellan, made the financial aspect probably the easiest and least stressful component of our move. I would recommend them to my closest friends and family, and I am recommending them to anyone out there looking for assurance that Veterans United is the right pick for your family.

Loan Officer: Charlotte McClellan

NMLS# 39691

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See all 136,012 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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