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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,294

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,214
4
14,275
3
2,116
2
961
1
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Showing all 5,950 reviews from Tennessee

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5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Just stay positive and trust your loan team, they're here to help and help you move forward.

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Our experience with Veterans United Home Loans and their staff of loan specialists was very pleasant and stress free. The loan specialist were very professional and went out of their way to make sure we were thoroughly informed during the process and answered all of our questions. If you are in the market to buy or refinance a home definitely consider this company. The personal and professional service you will receive by the staff at Veterns United Home Loans is over the top and hard to match elsewhere.

Sr. Production Lead: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend
Photo submission from Jose T.

Kelly Foote and her team did an excellent job. Things were done quick and we were treated like family. Everything was explained clearly and they helped us feel at ease through this process.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Kelly, Kay and Melissa were all a pleasure to work with. As a first time home buyer, they were quick to answer any questions I had and they were great when it came to communicating anything that they needed from me. When there was a lack of communication involving other parties, they quickly stepped in and cleared up any questions that I had. I would recommend them to anybody due to their professionalism

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

4 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

They are very professional they will see problems and help you with them before you even though you have them

Production Manager: Heather Damer

NMLS# 12449

2.5 out of 5 Stars

Be persistent . Slow on communications.

Loan Officer: Tony Meis

NMLS# 1044957

5 out of 5 Stars
Would Recommend

You will NOT regret using Veterans united or ERA Real estate. Our experience was beyond everything we could have hoped for.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Professional, competent, friendly. Outstanding service.

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

All around good experience, went much smoother than I anticipated. Thank you

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend
Justin C

Mike and his team took the time to always respond quickly to any questions we had and was always willing to give us advice that could help us throughout the home loan process.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Thanks to Veterans United the process of buying our first house was fast and easy. I was able to sign digitally most of my documents for the loan and that was so helpful. If I had to buy a house in the future will be with Veterans United again and we recommend them 100%.

Loan Officer: Andy Strubel

NMLS# 996805

4 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

The whole process was very hassle free. The most I had to do was call and get approved for the loan process and then submit paperwork. The website they use is very easy to handle and does not require much effort to submit forms, it also lists contact info for your loan team and tells you who to contact through the process.

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

4 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Veterans United made home buying so easy for me. The whole process was outstanding from the application process until I purchased my dream home. They have loan specialist that work very hard to make sure you're satisfied. If you are a veteran the I personally highly, highly recommend Veterans United.

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Our process with Veterans United was very worthwhile. They provided us with everything we needed during this process and most importantly supported us as first time home buyers. We definitely would recommend Veterans to utilize Veterans United!

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

After hearing and reading so many home buying horror stories, I must admit, it required quite the pep talk to make the initial phone call. Lucky for me, my call was transferred to Karol Hart. From our first conversation I knew she was the loan specialist for me. The process was uncomplicated and straightforward. I simply provided the requested paperwork and trusted in Karol and her team do the rest. I was informed during every step and never once loss any sleep during the process. If I knew home buying could be so simple I would have taken the step a long time ago. I am beyond grateful for all the work the ladies put in to help me accomplish my home buying dream. Thank you so much from the Larry family.

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

I had a very unique process to navigate(Navy Veteran) which started 5 years earlier with a so-called competitor of Veterans United. They let me down as did another competitor 5 years later because they don't have the personnel who want to go that extra mile in order to help the veteran. I found those people at Veterans United. They listen and then they act. Many people promised me the world when I was looking for a VA mortgage and failed because there was more talk(about their accomplishments) than there was action.I placed my faith in the personnel at Veterans United and they delivered. Would I recommend Veterans United I already have to my son-in- law. I'm sure they'll do right by him as they have done for me.

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

At close to 70 years old and a Viet Nam veteran suffering with PTSD, I had all but given up on ever having a home again that I could call mine. Things suddenly starting changing for me when I reached out to the VA for help. I couldn't believe that there were actually people left out there who cared. From counseling and treatments from the VA, things stopped spiraling downward and started looking up. Doors became opened and opportunities availed themselves. Thru my VA portal I found out about VA Home Loans. Advertised there was Veterans United Home Loans. I met Janet Bowes on their web site and applied for a VA Loan. At first I was a bit pessimistic with my age and my recovering mental anguish. God opened doors for me thru these wonderful kind and caring people here at Veterans United. They accomplished for me what I thought was impossible. They got me approved for a loan to purchase my dream home! A mountain of despair has now lifted from my shoulders. This was the medicine prescribed by my doctor and Veterans United help me attain it. A multitude of thanks. Should YOU, ever have a dream in need of fulfillment, PLEASE check with these good folks at Veterans United. I did, and I'm so grateful!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

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See all 129,294 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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