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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

110,803

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
94,920
4
12,519
3
1,885
2
848
1
631

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Showing all 8,994 reviews from Texas

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5 out of 5 Stars
Would Recommend

This is my second time using VU and again I’m very happy and the next time I’ll use VU again.

Loan Officer Development: Brian Nelson

NMLS# 1181150

4.5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

The things I look for in any business relationship include; does the other party respond to communication, return phone calls, provide answers to questions, do they display integrity, empathy, understanding, etc....This is for many people an emotional experience, buying their home while obligating themselves for hundreds of thousands of debt, realigning their household budgets and so forth. Life continues while this is occurring and as everyone should know, life ain't always fair, pretty or convenient. Adam, Josh, etc... all were great to work with. If they had not been, I would've pulled the plug on them and doing business with VU pretty early on.

Loan Officer: Adam Crutchfield

NMLS# 839679

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend
Photo submission from Justin M.

Working with Craig and his team was so easy and they were informative during every step of the process. This was an EXCEPTIONAL experience. Thank you for helping my wife and I purchase our DREAM home.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

We have absolutely no suggestions. Everything was done in a very timely manner. We understood instructions, great experience!

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Steph Buckridge

NMLS# 1035470

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

The whole team at Veterans United was great to work with. My family and I are extremely grateful for all of the work that they did in helping us get into our very first home. The team explained the entire process to me at the beginning, and kept me informed step by step throughout the process. I am extremely happy and grateful to have had Veterans United help get my family into a home.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

We are thoroughly pleased with the assistance provided by everyone at Veterans United. Korrie Iverson, Laura Christie and Michael Butrum are extremely knowledgeable and so helpful. We were always kept informed of our loan progress and were acknowledged quickly whenever we did have questions. They are the best team!

Loan Officer: Laura Christie

NMLS# 1126723

5 out of 5 Stars
Would Recommend

The service at Veterans United is exceptional! Both Garet and Cara were amazing to work with.

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

Loan Officer: Brandon Crites

NMLS# 873136

2 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

4.5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

As usual Seth was very proficient and professional throughout the process.

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Extremely easy to use the onkine app and quick turn around.

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

I want to thank Jessica, Tony, and Josh for going above and beyond helping us to get our home loan! You guys are amazing.

Loan Officer: Josh Kaplan

NMLS# 1312511

3.5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend
Photo submission from Jose S.

Rob Dycus and his staff were more than helpful and always ready to answer the numerous question that I had. They were so patient and helpful when needing to submit papers. I always felt like they had my best interest at heart. I cannot thank them enough. Made our home a reality.

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend

Loan Officer: Ashly Bohinc

NMLS# 1161538

5 out of 5 Stars
Would Recommend

I’ll be honest at first I had a lot of doubt this was a real service but as time went by and I gathered the documents things started getting more and more clear. If it wasn’t for the team that helped me I doubt I wouldn’t have been able to do all that on my own. Extremely exited and happy I took a risk and found great help with Vet United.

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

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See all 110,803 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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