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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,808

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,669
4
11,920
3
1,815
2
804
1
600

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Showing all 8,399 reviews from Texas

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4.5 out of 5 Stars
Would Recommend

We were kept informed every step of the way, and always knew what was expected of us.

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

.

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend
Photo submission from Alex B.

We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.

Loan Officer: Nathan Anderson

NMLS# 1406929

2.5 out of 5 Stars
Would Recommend

Although my experience was lacking to some extent I still managed to close and get my house. It seems over all the reviews are positive as a whole so it seems like VU does know what they're doing.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Great experience with my entire team!

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Best

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend

Very knowledgeable and helpful.

Loan Officer: Craig Anderson

NMLS# 1464195

5 out of 5 Stars
Would Recommend

I had a outstanding experience with you guys and gals. And will definitely recommend fellow vets, looking for a home, y'alls way!

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

For a first time homeowner this experience was better than I expected. Great loan specialist. And a great web interface that provided a smooth process.

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend

Loan Specialist: Nathan Deleon

NMLS# 1541418

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joel Sparta

NMLS# 1603832

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend
Eric H

My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!

Loan Officer: Chris Shoemaker

NMLS# 1313759

5 out of 5 Stars
Would Recommend

Very helpful and knowledgeable. Never a problem during the process.

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Orf

NMLS# 1374932

5 out of 5 Stars
Would Recommend

I appreciated being able to talk to a representative every time I called. Even if it was just to leave a message, I actually talked to a live person and not a machine.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

The team was berry helpful from I'm my first question til close

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

This was the best experience for my wife and I. Cody and the team were extremely helpful. I will definitely recommend to all my family and friends.

Loan Officer: Cody Carrasquillo

NMLS# 1541138

5 out of 5 Stars
Would Recommend

Thank you Veterans United.GavG

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

4 out of 5 Stars
Would Recommend

Got a little behind at the end, but pulled through.

Loan Officer: Laura Shackelford

NMLS# 646312

5 out of 5 Stars
Would Recommend

Loan Officer: Tiffanie Prado-Ramirez

NMLS# 1544837

5 out of 5 Stars
Would Recommend

From start to finish the experience could not have been better. I will recommend VU every single chance I get.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
Keshawn D

Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Stephanie and Jake did an excellent job. Very professional and helpful.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

4 out of 5 Stars
Would Recommend

Adam Canote was an outstanding and very helpful loan officer. He was very prompt to answer questions, even after business hours. He went above and beyond. Oustanding customer service. Mr. Canote won my business for my next home purchase. Thank you!

Loan Officer: Adam Canote

NMLS# 1464121

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See all 103,808 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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