We were kept informed every step of the way, and always knew what was expected of us.
We had a negative and confusing experience with another lender who was not looking out for our best interest and Nathan cleared things up for us. Once we decided to use VU we were amazed at the difference. The online portal is very easy to use yet secure and we loved getting our documents in the mail along the way as well. VU is a great at explaining things step by step when you are a first time homebuyer who does not know much about the process.
Although my experience was lacking to some extent I still managed to close and get my house. It seems over all the reviews are positive as a whole so it seems like VU does know what they're doing.
Great experience with my entire team!
Very knowledgeable and helpful.
I had a outstanding experience with you guys and gals. And will definitely recommend fellow vets, looking for a home, y'alls way!
For a first time homeowner this experience was better than I expected. Great loan specialist. And a great web interface that provided a smooth process.
My family and I are loving our new home! Our experience throughout the entire process was made enjoyable by the experience, professionalism, and commitment we were shown by our loan officer, Chris Shoemaker. Chris was fast, thorough, understanding, and patient when it came to understanding our needs and answering our questions. He worked with us and around our schedules allowing us to get into our home fast and easily! Very pleasant experience going with this company! They are highly recommended! My real estate agent event commented that this was one of the smoothest and best company she's dealt with!
Very helpful and knowledgeable. Never a problem during the process.
I appreciated being able to talk to a representative every time I called. Even if it was just to leave a message, I actually talked to a live person and not a machine.
The team was berry helpful from I'm my first question til close
This was the best experience for my wife and I. Cody and the team were extremely helpful. I will definitely recommend to all my family and friends.
Thank you Veterans United.GavG
Got a little behind at the end, but pulled through.
From start to finish the experience could not have been better. I will recommend VU every single chance I get.
Dustin Fritz and the Veterans United team made buying my first home a dream come true the process was easy and painless. Dustin walked me through every step of the way and made me feel secure and sure about buying a home. He took the time and broke down every piece of the contract so that I understand every part. When Dustin took a vacation he left me in the hands of Jackie O'Brien who was almost better than him. My family and I want to thank the Veterans United team for making home buying easy.
Stephanie and Jake did an excellent job. Very professional and helpful.
Adam Canote was an outstanding and very helpful loan officer. He was very prompt to answer questions, even after business hours. He went above and beyond. Oustanding customer service. Mr. Canote won my business for my next home purchase. Thank you!