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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,294

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,214
4
14,275
3
2,116
2
961
1
728

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Showing all 10,521 reviews from Texas

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5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Great lender will be with you all the way through and ready to answer any questions.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Ray

NMLS# 1122896

3.5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

This was our first time buying a home. Veterans United helped us throughout the entire process and always kept us updated, easing our stress and worry that comes with purchasing a home. They worked very hard and did an outstanding job.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend
Photo submission from Edelmiro E.

Veterans United is a top notch pro-veteran and military family organization that is staffed by the most professional, proficient, and dedicated financial advisors and personnel in the industry. Continuously demonstrating an unwavering devotion to helping veterans, meeting the customers' financial real estate needs, and in making owning a new home a reality. Thank you for your continued support of our American Soldiers.

Loan Officer: Bryan Warren

NMLS# 1577443

5 out of 5 Stars
Would Recommend

Veterans United has provided exceptional service and is well versed in Veteran home purchase. I was always well informed in every step of my home purchase and hence, nothing was ever late. My loan officer also explained my options and patiently gave me time to make decisions. He also worked closely with my realtor, to make sure that any documents or information was provided without delay. Veterans United has a team work ethic that goes above and beyond in meeting client needs. I would definitely recommend all Veterans to seek their exceptional service. I look forward to making my second home purchase with Veterans United Home Loans. I appreciate your assistance!

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend

Veteran's United needs a mobile app. It is nice that your page is at least formatted well for mobile use, but an app would be so very nice. Everything else was great!

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

If you are a veteran and are looking for a company to handle all the processing of your home purchase, look no further than Veterans United. From my initial inquiry to closing, the team at Veterans United handled everything. Once I had a pre approval letter they referred me to an agent affiliated with Veterans United. The Agent and the team at Veterans United are very knowledgeable in their respective areas and my experience couldn't have been easier. I highly recommend using Veterans United for veterans looking to buy a home.

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Matt McDaniel

NMLS# 338093

4 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

*SECOND CHANCES* After a horrible experience with my loan team I swore off on Veterans United. My agent felt she could find me a better team within the organization and was she right. I am so glad and happy that I give VU another opportunity because my loan team was a power house. Brooks/Mason got me through processing so quickly I was ready to close way before my closing date, unfortunately the builder was not ready. If your on this fence using VU or just plain out had a bad experience, trust me there is a team for you in this organization that wants you to succeed.

Loan Officer: Brooks Rapp

NMLS# 1660966

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Kat was also very accessible and answered my questions timely.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Richardson

NMLS# 1154233

5 out of 5 Stars
Would Recommend

Veterans United was exceptional throughout the home buying experience, they guided us through each step of the home buying process and made the process a pleasant experience.

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend
Photo submission from Justin M.

Working with Craig and his team was so easy and they were informative during every step of the process. This was an EXCEPTIONAL experience. Thank you for helping my wife and I purchase our DREAM home.

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

They were very thorough in getting you to get to the finish line. Always providing measuring stones....The Words are the mark " To Do" is the best when only you see are lines outs. Please hang in there to the end.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Danny, Ryan and Danielle were all very helpful and always willing to answer any questions at any time. They along with our realtor (Irene Rojas) made a first time home buying a great experience. The Veterans United team made my wife and I feel like we were a part of their family with all the help they were willing to put forward. I would recommend them to anyone wanting to purchase their first house or any consecutive houses. As long as my family and I are in central Texas they will be our families go to for all home purchases.

Loan Officer: Danny Reyna

NMLS# 363294

3 out of 5 Stars
Would Recommend

Tim Overshiner was very unresponsive during the process I would have to call email and leave messages and maybe I would get a response. Their were numerous times when I almost went to someone else because I couldn’t figure out what was going on. He also gave information to the buyers realator that could have caused me to pay more money and that made very upset that I had to find that out from someone else. I am happy awith everyone but Tim i would recommend veteran United to others in the future

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

4.5 out of 5 Stars
Would Recommend

Veterans United made it possible for us to buy a home. We are truely greatful and appreciate the work they put in to help us . They made the process smooth, easy, and we would most definitely recommend them to any veteran(s) wanting to buy a home. Thank you Veterans United!

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

An amazing experience for a first time home buyer

Loan Officer: Jake Kraft

NMLS# 1223553

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Veterans United helped us close on our new house in record time all while we were located in two different states. Their staff worked tirelessly to make our dream home available to us as quickly as possible and with outstanding customer service. We will happily be Veterans United customers for life!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I would highly recommend Veteran's United to anyone looking to buy a home. As a first time home owner and Veteran I was not only unsure of the process to purchase my home however also did not know where to start with searching for a home. From the initial quick application all the way through moving in my house I had help along the way from Erica (my lender). If ay any point I had a question someone was there to not only help me however guide my through the best options for me. If you are looking to apply for a loan or are planning to buy your home reach out to someone with Veteran's United.

Loan Officer: Erica Ellingsworth

NMLS# 1699489

4 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

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See all 129,294 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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