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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

255,419

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
194,492
4
48,398
3
7,886
2
2,500
1
2,143

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Showing all 3,455 Air Force service member reviews from Texas

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5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Sexton

NMLS# 1092870

5 out of 5 Stars
Would Recommend

Loan Officer: Wes Dyer

NMLS# 1945043

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

1.5 out of 5 Stars

Won't use again and won't recommend to anyone else I know.

Response from Veterans United

Thank you for sharing this with us Christina and a member of our Client Advocate Team has begun to research your concern. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and discuss ways that we might improve.

5 out of 5 Stars
Would Recommend
Photo submission from Donald C.

The care and understanding of the men and women at Veterans United provided me with an experience that I can only describe as outstanding and very satisfying. As a veteran, it is a good feeling to know that there really is an organization dedicated to helping me and not just talking about it. Excellent, absolutely excellent.

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

I appreciate the time and effort you all put in to not only get me the loan I wanted, but to help me through the FIRST time home buyer questions and stress. I would recommend you anytime.
Thanks so much.
Trish D.

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend

Ten out ten these guys really know their stuff!

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4.5 out of 5 Stars
Would Recommend

Easy process from start to finish, the whole team was exceptional

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

If you are a veteran or an active serving member looking for a home. Do not even hesitate. Veterans United was by far one the best decisions I’ve made in my life. I’m 22 years old and now a proud home owner because of it. A remarkable company that genuinely cares about the people they’re working with. I’ll be going through them with every future home purchase I ever make.

Loan Officer: Nick Haller

NMLS# 1881472

4.5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

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5 out of 5 Stars
Would Recommend

Loan Officer: Vince Bentinganan

NMLS# 1987234

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Gwen Creel

NMLS# 2002668

5 out of 5 Stars
Would Recommend

Our mortgage process was the best I have ever experienced in all my years of buying and selling homes.
Veterans United really cares and does everything possible to make sure the process is good for the veteran.
Amazing professionalism and knowledge!

Senior Loan Officer: Nate Bitner

NMLS# 1374361

5 out of 5 Stars
Would Recommend
Photo submission from Corky F.

Veterans United will be the anchor - the rock - that maintains your excitement in buying a home. Home buying, to me, was an experience that could have been ripped from the script of Dante's Inferno, somewhere near Limbo. There was so much uncertainty, but Veterans United personnel, like Chad, Ryan, and others which were equally helpful, assured me that the train was on the tracks, and headed in the right direction. Heaping praise on them is nice, but what is truly important is to know that they are highly trained, and very good at their jobs! Trusting them is all that I needed to do in order for the weight of the experience to be lifted from my shoulders, and for joy to be the dominate force.When Veterans United pairs you with a professional, that person is there to serve veterans like like you, me, and in at least one case, their selves. I am currently moving in to my new home, thanks to Veterans United and their team. A special thank you to my realtor, Ceci Bonneckson as well.

Loan Officer: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

My Veterans United team was amazing from start to finish, they stayed on top of everything and kept me in the loop. They made the home buying process for a first time home buyer seamless! I’m grateful for all of their help!

Loan Officer: Ross Deeken

NMLS# 1954658

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Cowan

NMLS# 1884436

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

Ready to see for yourself?

Experience first-hand why 194,492 homeowners give us a perfect score!

Check My Eligibility →
4.5 out of 5 Stars
Would Recommend

Overall, our team got it done and I am very grateful.

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

Loan Officer: Austin Jones

NMLS# 1895254

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Keith B.

The overall experience was a long but greay one, thanks to all the people, Kedric, Morgan, Lin, Collin, Adrian, and, Michelle that helped and guided us through this process...they all did a wonderful job.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Production Manager : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

The whole Veterans United team was great. Definitely going to recommend to family and friends and of course other Veterans.Ask for Geret Barry and Taylor Hoffman
10/10 outstanding service

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

This was a painless process. Quick and easy! The team was professional and very responsive. I could not have asked for more.

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

More Reviews

See all 255,419 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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