Veterans United is a great loan facilitator. They don't actually lend the money, but make all the arrangements with an underwriter. They are very familiar with VA loans and can efficiently process a loan.
Sarah and Josh walked me through step by step with encouragement, helpful tips and reasonable time limits.
Bobby was fabulous!’ A real asset to your Brand! Don’t lose that guy! Wish there were more like him
I would recommend Veterans United to all my my brothers.
My experience with Veterans United went very well. Mike and his team of professionals were always there for me, and responded very quickly to any question or concern I had. They made the entire refinance process very easy. I felt like I was a priority to them, and confident that I was being taken care of.
I would recommend Veterans United with confidence to any fellow Veteran who is looking to buy or refinance a home.
The worst part of the process was that there were renters in the house. Our real estate agent had to work with another reality agency in the area Bridge reality. What should have been only a 2 month wait extended to almost 6 months, thanks to the renters and damage they had done to the house due to neglect etc, and the bridge reality wanting to be friendly to the renters and gave them lots of time to find themselves a place to move to.
I could not be more satisfied with the experience. This is my first home and they made it simple and fun!
I would suggest going with a local VA mortgage company to get the care and attentiveness one needs in this major decision in life. During my experience there was a major lack of communication and really made me feel as through I was just another paycheck and veteran who's name is unknown to use the service.
Response from Veterans United
Alexena, we are terribly sorry if you did not receive the VIP service we strive to give every one of our Veterans. We are very grateful for your review and the reminder that communication is the foundation of a strong relationship. We'd love the opportunity to work with you again, and to give you the top-notch service we are known for.
I have a great experience with my loan team. This is a great and outstanding team. I give this team a 10 out of 10.