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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,823

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,690
4
13,520
3
2,015
2
909
1
689

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Showing all 1,705 Navy service member reviews from Virginia

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5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

4.5 out of 5 Stars
Would Recommend

Our overall experience was excellent. There was a hiccup with the ordering of the appraisal due to miscommunication between the loan officer, underwriting, and realtor. This miscommunication went on for nearly a week which frustrated me. I apologize for losing my temper with the angry (yet tactful) text I sent to Sam and Scott.

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend

Can't say enough good things about the whole team. They were so helpful and respondent to my needs. Thank you Joe and Jenna for everything.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

My opinion is highly regarded amongst my peers and the fact that I would highly recommend VUHL should say enough. You’ll always have a customer in me.

Loan Officer: Christina Ammons

NMLS# 1098691

5 out of 5 Stars
Would Recommend

They made the process a whole lot easier than I thought it would be. They guided me through every step of the way. The communication was outstanding. They excelled in the entire process.

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

One of the things I liked about Veterans United was how easy it was to use their website during the loan process. Anything they needed from me went straight to my to do list and I was able to upload it right there for them. I was able to buy a home while I was deployed half way across the world something that I thought at first was going to be nearly impossible. It was so easy.

Loan Officer: Stuart Timmerman Waters

NMLS# 1085398

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend

Loan Officer: Adam Canote

NMLS# 1464121

4.5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Billy chard and company were great.

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Very excellent communication and response time back on everything excellent and easy service!

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Easy to understand process

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Ashley and her team were very prompt to answer any questions we had and they were all very friendly each time we communicated.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Michaud

NMLS# 69775

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

4 out of 5 Stars
Would Recommend

Loan Officer: Matt Eichenberger

NMLS# 369949

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Patenaude

NMLS# 1698029

5 out of 5 Stars
Would Recommend

Terry and his team was amazing and very patient, that team is a great asset to the company.

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Team members are on top of every move, and were fun to be involved with.

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

A great experience overall

Loan Officer: Chance Mullins

NMLS# 1247905

4 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Fast and easy!

Loan Officer: Billy Chard

NMLS# 1496817

Start your journey today!

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See all 121,823 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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