Aaron Madrid is definitely the go to loan officer he was amazing always answered my calls and emails. He has a GREAT PERSONALITY AND HE ALWAYS THROUGHLY diacussed any and all questions that I had... I would recommend him a thousand times.
Veterans United is a company that I would recommend to any one. They are very helpful and they make house buying very easy. As a first time home buyer I was very nervous of hearing different stories about how stressful the process of buying a house could be. I have to say Veterans United was there every step of the way to help us! Thank you for being an awesome company with awesome service!
My personal loan team (Gerrit and Kristen) made my experience bad. However, the customer service is phenomenal, and I was helped by some very nice people (josh and Donald) when I reached out.
Response from Veterans United
Hi Dylan, we are glad that you were able to get in contact with our Client Advocate team when you needed a little extra assistance. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. We thank you for your feedback and your business, have a great day!
No one leaves you hanging and keeps in contact with you throughout the entire process.
Smooth and painless process.
They were very helpful!
Worked quickly to get us to closing. Very helpful on everything.
This is my second time using Veteran United and it is the best in what you guys do.... I feel like part of you guys as a family. Thanks Dan, Rachel, and VU team.
The Veterans United Home Loan was a easy to understand and helped me ensue a timely closing.
The loan took exceptionally long. Requesting information which seemed repetitive. After I sent a pay stub I had to send proof of employment? Stuff like that.