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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,291
4
14,281
3
2,116
2
963
1
728

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Showing all 1,829 Navy service member reviews from Virginia

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5 out of 5 Stars
Would Recommend
Photo submission from Courtney H.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Aaron Madrid is definitely the go to loan officer he was amazing always answered my calls and emails. He has a GREAT PERSONALITY AND HE ALWAYS THROUGHLY diacussed any and all questions that I had... I would recommend him a thousand times.

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

4.5 out of 5 Stars
Would Recommend

Production Manager: Scott Ratliff

NMLS# 976418

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4.5 out of 5 Stars
Would Recommend

Veterans United is a company that I would recommend to any one. They are very helpful and they make house buying very easy. As a first time home buyer I was very nervous of hearing different stories about how stressful the process of buying a house could be. I have to say Veterans United was there every step of the way to help us! Thank you for being an awesome company with awesome service!

Loan Officer: Cooper Allen

NMLS# 170363

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

3 out of 5 Stars

My personal loan team (Gerrit and Kristen) made my experience bad. However, the customer service is phenomenal, and I was helped by some very nice people (josh and Donald) when I reached out.

Response from Veterans United

Hi Dylan, we are glad that you were able to get in contact with our Client Advocate team when you needed a little extra assistance. We understand that there can come a time when your main point of contact may be assisting another client or away from the office. Whenever that occurs it is the perfect time for us to pull together as a team to maintain excellent service. We thank you for your feedback and your business, have a great day!

5 out of 5 Stars
Would Recommend

No one leaves you hanging and keeps in contact with you throughout the entire process.

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Anderson

NMLS# 1464195

4 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Griggs

NMLS# 995914

4.5 out of 5 Stars
Would Recommend

Smooth and painless process.

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

They were very helpful!

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Worked quickly to get us to closing. Very helpful on everything.

Loan Officer: Chris Thornton

NMLS# 45514

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

4 out of 5 Stars
Would Recommend

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

This is my second time using Veteran United and it is the best in what you guys do.... I feel like part of you guys as a family. Thanks Dan, Rachel, and VU team.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

The Veterans United Home Loan was a easy to understand and helped me ensue a timely closing.

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

3.5 out of 5 Stars
Would Recommend

The loan took exceptionally long. Requesting information which seemed repetitive. After I sent a pay stub I had to send proof of employment? Stuff like that.

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Easy process!

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

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See all 129,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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