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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,634

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,289
4
14,490
3
2,138
2
976
1
741

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Showing all 3,587 reviews from Washington

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5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

all communication was fast and effective

Loan Officer: Donna Roof

NMLS# 467080

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

3.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

4.5 out of 5 Stars
Would Recommend
Merle M

Veterans United and Mike Harrison helped us conquer the challenges of new construction every step of the way. He was always helpful and encouraging. Now we have a home that we always wanted but never dreamed we could have.

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
Would Recommend

This people where the best we have ever worked wit through out the whole process. They treat us like family through the whole process.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Don't hesitate one minute about using V.U. You'll not find a better loan office to deal with.

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

I cannot give enough thanks. Everyone was so wonderful. I truly cannot believe how stress free the process was. I will always recommend United Veterans. Derek Russell is definitely an asset to your company.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Found out the house was renting was going to be sold and had to move, applied for the loan in the morning by the evening I was approved. web site easy to navigate, made easier with the todo tab

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Veterans United helped make our dreams of home ownership a reality. Our loan team was exceptional. I was nervous, at first, to work with a company that was local to my area, but all my worries quickly vanished with the amazing service we were provided with from the start. I would definitely recommend Veterans United to anyone who is wanting to use their VA benefits. We couldn't have asked for a better experience.An added bonus, we closed 3 days earlier than expected, as well! Thanks again for such a great experience in what can be an incredibly stressful time.

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

This was my first time going through the home buying process. Jason and his team made this an incredibly simple process, answered my questions promptly, and any of my fellow veterans looking to buy a house, I will highly recommend them to Jason and Veterans United.

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
Edouard P

My wife and I would like to thank the entire team at Veterans United for making our first time home buying experience a pleasure! We were beyond satisfied with the honest and valuable customer service we received during the entire process. Our home is everything we dreamed of and more. Thank you, from the bottom of our hearts for helping us buy our first and forever home! We are so grateful and couldn't have asked for a better team!

Loan Officer: Jason Crone

NMLS# 1373043

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Simple and easy. Glad I didn’t do this with anyone else!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

All I can say is that everything went very very well for my home purchase. Everyone involved went over and above in service, knowledge and help. I'm so thankful and glad I went with Veterans United.

Loan Officer: Nathan Anderson

NMLS# 1406929

2.5 out of 5 Stars

Do your homework on this company before you dive all in like I did.

Response from Veterans United

Hello Michael, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information. We invite you to connect with our team and become a part of our effort to continuously improve the client experience at Veterans United.

5 out of 5 Stars
Would Recommend

I’ve never experienced a group of people working so hard on our behalf. It was evident that we were the top priority for our mortgage team. I couldn’t imagine ever working with anyone else. Thank you Veterans United!

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

It was a very smooth experience overall, both of the staff I interacted with (Jared and Chris) were helpful and supportive along the way, prompting when anything needed to be done on our part. Everything worked out well, and on time.

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend
 

Lindsey was an all star for sure and we felt your company is in great hands with this young lady. We are in our 50's and know first hand on hard it is to get great service now days. If I knew of anyone looking for a home loan we would recommend her then that person would recommend her and so on. Amazing how one phone call to your company changed our lives for the better. THANK YOU, Lindsey.

Loan Officer: Lindsey James

NMLS# 1374324

4 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Veterans United was an amazing company to work with. I felt appreciated for my service as a veteran. Thank you all, I love my new home!

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Veterans United helped our family with every step of the home buying experience. They were well informed and very positive. Our first home buying experience was a pleasant one thanks to the Veterans United family.

Loan Officer: Aimee Hall

NMLS# 361642

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

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See all 131,634 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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