I am blown away by the professionalism, courtesy and competency of our loan team. Our previous experiences with Veterans United have been acceptable, but none come close to the purchase of our new home this year. We were THRILLED with the efficiency and care our team had for our unique situation. Thank you VU!
Always makes everything so simple and easy, I genuinely appreciate all the work they do!
Fast and enjoyable refinance!
To those vets who are going to be buying a home. You want these guys in your corner. They we're very involved and looked out for my wife and I through the whole process. Any questions and concerns were addressed promptly. They made it possible for our dream House to become our forever home. Thanks Johnna and Subah.
The team was very helpful. They responded to all my questions very quickly. The process was easy and quick especially with me being a first time buyer.
All around great job
All I can say is Thank You!
Considering that in the VA process, most fees are the same regardless of lender, customer service and responsiveness is what really sets one lender apart from another. Veterans United was by far the best mortgage experience I have had after going through the mortgage process about 8 times over the past 25 years (purchases and refinances). I expect to be retiring and relocating in about 5 years. I will definitely be going back to Veterans United when that time comes.
I have heard horror stories from other veterans about how stressful buying a house could be which was the last thing I wanted to experience. My wife and I were in the process of moving, both finding a job as well as working at a new job, etc. needless to say it was already an extremely stressful time. We were provided 30 days of temporary housing courtesy of my new job and knew finding a new place to live was going to be nothing short of a miracle. Having found the perfect house we knew we wanted to purchase the home but were reluctant due to the time constraint we had and the possibility there was of any lender telling us no we cannot get close that soon. I figured why not give someone a call and be completely transparent about our situation and see what is said. I googled best VA home lenders and sure enough Veterans United stood at the top over all their competitors. I gave them a call and was introduced to Drew, Samantha, and Caleb Batson. After explaining our situation they told me not to worry and that they could meet the deadline with some work on our part. From that point forward I was guided the entire time through the home buying process. Caleb’s team showed genuine care, the highest level of professionalism, and provided service that was nothing less than excellence. 30 days later we are now living in the first house my wife and I have ever owned and couldn’t have done it without the exceptional service of Veterans United/Caleb Batson’s Team. 10/10 would recommend to any and every veteran out there.
Amazing experience. Long and grueling at times being that it was a competitive market, but we came out on top with the home of ours dreams. Thank you veterans united loans
These people I would say are safe to do business, unlike other institutions or organizations, like a bank. To me they generally seemed like they were more interested in serving my interests and needs more then there own.
yes my loan team was outstanding.
Awesome assistance during very stressful time!
Veteran's United lead the charge for this knuckle-dragging Marine! Buying a home can be a daunting process, especially for someone who doesn't care for filling out forms and processing paperwork. my loan officer and the VU website made the whole process easy. Jenn went above the call of duty to help me improve my credit score and get me the best mortgage possible. Buying VA is not a walk in the park and I was surprised to learn about the fees associated with it. Jenn was the first to explain to me how it all works and that you do pay for 'zero down'. Her honesty and transparency gave me a peace of mind to buy such an amazing home. If any fellow veteran's are on the fence about what lender to use, definitely consider Veteran's United. Good luck and Semper Fi!