More communication and better individualized service.
Response from Veterans United
Thank you for sharing this information with our team, William. We go to great lengths to provide individualized customer experiences and we would love to learn more from you on ways to improve. If you would like to contact us to provide details, then we invite you to take part in improving our service.
VA appraiser was difficult to handle but both realtor and loan specialist helped me very much through the process.
Veterans United was wonderful to work with. They helped us with a quick purchase and move across the country.
Our entire home buying experience with Veterans United was awesome! My husband and I both felt like we were taken good care, and that our loan team had our best interest in mind. This was our first home purchase, and the Veterans United team really helped in taking away some of the fear that comes along with a large financial undertaking. Five stars!
Such a nice company. Very respectful
All people from Veterans United Home Loans Mortgage and our Realtor involved in the purchase of our new home went above and beyond what we expected of them. They made our transaction easy in thatwhenever we made contact with Josh he was quick to answer our questions and concerns. Wewill certainly recommend them to our Veteran friends.
The overall experience I have had with this whole process has been AMAZING and I will/would recommend them to anyone and everyone I know to be Vets looking for their future!!
I would recommend Veterans United to any new homebuyer. They are great to work with and make the process of buying a house as easy as possible and are always friendly and nice.
Veterans United provided us the best service from day one. Their rates beat every one else's and they continued to surprise us all the way to the closing with amazing low cost fees. Our closing cost were way under projected numbers that saved us thousands of dollars. We will always recommend Veteran United to friends and family.
Veterans United did wonders and got us into our dream home. They where attentive and explained everything in common terms and help us through the whole process. If I was to buy again I would definitely use them again.
I would recommend VN to all my friends compared to my first home buying experience
This is the 2nd home we have purchased with Ian being our loan officer. He is amazing and very attentive. His staff worked extraordinary as well. Great job again!
They take the fear and apprehensive out of the process and make you excited about buying your future home
My only feedback is I wished we had more communications about the steps along the way and what to expect for closing with daily estimates on the process.