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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

172,485

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
127,698
4
35,532
3
5,896
2
1,823
1
1,536

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3.5 out of 5 Stars
Would Recommend

Taylor Deppe was awesome and others on my case were not as good!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ewing

NMLS# 1812014

5 out of 5 Stars
Would Recommend

It was a smooth process buying a home while on active duty.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

It coukd have been more stressful. But Eric ensured me thru outvand kept me informed.

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend
Photo submission from Ahmad K.

Veterans United made our home purchase fast and easy. The To Do List explains what is needed and why. My loan team was fast, knowledgeable, and available when i had questions. Pre Approval was faster than other companies I tried. Will definitely use them for future business.

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Great and easy process . Work through all the hiccups with me and make sure I got the approval.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Dorian Henderson

NMLS# 1660957

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

Very good, quick communication.

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Loan Officer: Fahad Abdul

NMLS# 1752836

5 out of 5 Stars
Would Recommend

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Great communication, and great people to answer questions. Great overall experience!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Matt and Kayla worked amazingly together. The process of buying a house is stressful and I wanted to walk away on a few occasions. Matt and Kayla were able to shine light and encourage me to keep pressing forward with things. Through the help from God, my family, and the Veterans United team, we can proudly say we are homeowners again!

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth B.

I would recommend Veterans United to anyone who wanted to buy a home. They are great people and help you with anything you're having trouble with and tell you what you need to start your home buying process.

Loan Officer: Joe Ferling

NMLS# 1034655

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

1.5 out of 5 Stars

Five years ago I bought a home thru VU and the process was as smooth as glass; this transaction seemed to have too many hurtles to make it worthwhile.

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Very friendly and helpful. Made themselves available to me via email and text message and were happy to answer any questions.

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Tolster

NMLS# 420363

5 out of 5 Stars
Would Recommend

Aaron Laxson provided outstanding customer service. He was courteous, efficient and responsive.

Loan Officer: Mitch Casteel

NMLS# 920439

1 out of 5 Stars

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Buchert

NMLS# 710485

5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Exceptional service and courtesy, all questions about the paperwork answered immediately.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
Photo submission from Heather A.

As painless as home buying could be.

Loan Officer: Joe Hooker

NMLS# 1289086

4 out of 5 Stars

Finance charge was non-negotiable. The suggested realtor did not assist in negotiating the price and even advised against it.

Loan Officer: Nate Bohon

NMLS# 1136526

4 out of 5 Stars
Would Recommend

Loan Officer: David Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Bryant and his team were great all throughout the process and ensuring everything was understood, very professional process

Loan Officer: Bryant Chambly

NMLS# 1037124

4 out of 5 Stars
Would Recommend

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Terri Behrens

NMLS# 1122291

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See all 172,485 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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