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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

184,397

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
137,357
4
37,341
3
6,178
2
1,902
1
1,619

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Make sure to be upfront about any questions or concerns. Your team is knowladgable and will be able to talk you through the process with great detail.

Loan Officer: Thomas Champion

NMLS# 1102159

5 out of 5 Stars
Would Recommend

Fellow Veterans, as a four campaign attended Combat Vet, Law Enforcement Officer from the South Bronx, NY; I urge you to really trust the services of Veterans United Home Loans. You owe it to yourself and your family to live the way you've always wanted. To be a home owner and perhaps do more through your benefit. All it takes is a phone call and a talk with someone from VU. If I took that chance, I encourage you to do the same.

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

I would recommend this business to all veterans

Loan Officer: Matt Torres

NMLS# 1094594

5 out of 5 Stars
Would Recommend
Photo submission from Nicholas S.

Brad did an outstanding job thru all of this. You are the man Brad. I will definitely recommend Veterans United to everybody.

Loan Officer: Bradley Cone

NMLS# 836930

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Highley

NMLS# 1810615

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Buckridge

NMLS# 1116562

5 out of 5 Stars
Would Recommend

I always heard how hard it is to get a VA loan, but Veterans United offers a very streamlined experience. My team worked very hard to ensure I had everything I needed and if there was any issue they were on top of it. And the realtor they set me up with was just as outstanding.

Loan Officer: Tyler Dunn

NMLS# 1864169

5 out of 5 Stars
Would Recommend

Loan Officer: Patrick Dowd

NMLS# 1891349

5 out of 5 Stars
Would Recommend

I will definitely use veterans united again.

Loan Officer: Titus Zeigler

NMLS# 1753627

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

0.5 out of 5 Stars

It took 3 attempt's at closing to finally close my loan/home. These attempts were due to my loan officers inaction's and lack of training which resulted in several hundreds of dollars in cost to me additional for days in a hotel and cost for additional expedited documents. Had I known that I was his first closing I would have either requested another officer or looked elsewhere; no offense to Carl, but my company would have never allowed me to operate on my first operation unsupervised, I fault the company's leadership, not him. The problem is I recommended your company to my seller for refinance and he received a discounted point buy down (approx $1200) on his refinance but I cannot even recover the additional cost to me because of your companies failures.

Response from Veterans United

One of our Client Advocate team members has begun to research your comments and will be working hard to learn as much as possible about what caused your closing delays. Exploring ways to improve, and seeking opportunities to continue serving our clients is our top priority. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. Thank you for choosing Veterans United and thank you for your service.

5 out of 5 Stars
Would Recommend

Loan Officer: Cam Moore

NMLS# 1604156

5 out of 5 Stars
Would Recommend
Photo submission from Chauncy T.

Awesome! This was a simple and painless process! Super pleased!

Loan Officer: Cara Musick

NMLS# 1435899

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

This was indeed a journey but I had the very best team to get me to my destination!! Thank you so much Patricia, Marlon and Jenny!

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Hayward

NMLS# 1630408

5 out of 5 Stars
Would Recommend

Very friendly and easy to work with, they made a stressful time a little easier.Thanks
Ben Musser

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4 out of 5 Stars
Would Recommend

Veterans United truly is a great company that wants to help veterans and current service members purchase a home. They know their stuff when it comes to VA loans and prove that to you from the first few minutes of talking with them!

Loan Officer: Stefan Inman

NMLS# 1588026

4 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Terri Behrens

NMLS# 1122291

5 out of 5 Stars
Would Recommend
Photo submission from Aaron W.

Very friendly and informative staff that were really on top of things. They worked with our schedule and out timeline. I would use them again in a heart beat.

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Bradley

NMLS# 1464173

4.5 out of 5 Stars
Would Recommend

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Lucas

NMLS# 43401

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See all 184,397 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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