Lots of paperwork but very thorough
It would be more helpful if all of the necessary documents could be noted ahead of time so that when required the customer would not have to do a last minute search or request them from other sources.+A list showing ahead of time what might be needed would help keep the process moving,
The loan process wasn't without it's issues but the team got it done in time and we were able to close.
Veterans United made our first home buying experience amazing. We could not have asked for better loan officers, underwriters, and everyone else working behind the scenes. The online portal was so helpful and expedited signing and uploading documents necessary for our loan. E-mails and phone calls were always returned in less than 48 hours and everyone was helpful with all our questions and concerns.
I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!
Very responsive, knowledgeable and professional.
The whole process with Veterans United was very simple. I always knew at what stage in the process I was in and if any additional items were needed.
I would but I would also tell them to reach out to others too. Many questions I asked and calls I made were never answered.
Everything about the process was made easy and we felt comfortable the entire time.
Shri got vets are not to good with computers
Very easy process and friendly staff!!
CHK are very helpful, I was so confused with the paper work and they walked me step by step THROUGHOUT IT ALL!! I will recommend anyone to us VUHL.
So very helpful and informative every step of the process and more!
I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!
Everything went so smoothly. Brian and his team were there every step of the way to make sure we were satisfied.
you really need a #15 because Heather Damer was more than OUTSTANDING