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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 95,309 home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Lots of paperwork but very thorough

Loan Officer: Jon McCarty

NMLS# 35060

3.5 out of 5 Stars
Would Recommend

It would be more helpful if all of the necessary documents could be noted ahead of time so that when required the customer would not have to do a last minute search or request them from other sources.+A list showing ahead of time what might be needed would help keep the process moving,

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

The loan process wasn't without it's issues but the team got it done in time and we were able to close.

Loan Officer: Joe Choi

NMLS# 34787

5 out of 5 Stars
Would Recommend

Veterans United made our first home buying experience amazing. We could not have asked for better loan officers, underwriters, and everyone else working behind the scenes. The online portal was so helpful and expedited signing and uploading documents necessary for our loan. E-mails and phone calls were always returned in less than 48 hours and everyone was helpful with all our questions and concerns.

Branch Manager: Aaron Giarrana

NMLS# 266225

4 out of 5 Stars
Would Recommend

Loan Officer: Zach Brown

NMLS# 1392714

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Very responsive, knowledgeable and professional.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

The whole process with Veterans United was very simple. I always knew at what stage in the process I was in and if any additional items were needed.

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
Would Recommend

I would but I would also tell them to reach out to others too. Many questions I asked and calls I made were never answered.

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Brown

NMLS# 245587

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Wiggins

NMLS# 1411098

5 out of 5 Stars
Would Recommend

Everything about the process was made easy and we felt comfortable the entire time.

Loan Officer: Tonya Dawson

NMLS# 704221

4 out of 5 Stars
Would Recommend

Shri got vets are not to good with computers

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Very easy process and friendly staff!!

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend
Photo submission from Richard S.

Nick and his whole team were amazing! I couldn't have asked for a better home buying experience, and I would recommend them any day! Thank you and your team for making this such a happy time for my family!

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

Loan Officer: Charlotte McClellan

NMLS# 39691

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

Branch Manager: Jeannette Klein

NMLS# 492912

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

4 out of 5 Stars
Would Recommend

Branch Manager: Grant Schneider

NMLS# 252034

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Jones

NMLS# 1493936

4.5 out of 5 Stars
Would Recommend

CHK are very helpful, I was so confused with the paper work and they walked me step by step THROUGHOUT IT ALL!! I will recommend anyone to us VUHL.

Loan Officer: Devin McCall

NMLS# 1161640

5 out of 5 Stars
Would Recommend

So very helpful and informative every step of the process and more!

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Krystal Palmer

NMLS# 1110490

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Everything went so smoothly. Brian and his team were there every step of the way to make sure we were satisfied.

Loan Officer: Brian Poterbin

NMLS# 1100035

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

you really need a #15 because Heather Damer was more than OUTSTANDING

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Brendan Wilson

NMLS# 362532

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

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