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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

210,557

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
158,525
4
41,337
3
6,784
2
2,115
1
1,796

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Showing all 27,761 Air Force service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Without a doubt Andrew Nelson was the deciding factor with me choosing VU. I did some extensive research prior to selecting a lender. Narrowed it down to three lenders based on my needs. For me it came down to two lenders (VU and Rocket). With all things being equal and only $100 separating the two lenders, Andrew just simply stood out ahead of the others. His prompt responses, knowledgeable answers and personable mannerism won my wife and I over. From start to finish Andrew was a man of his word. Even when the other lender told us we would be about 45 days to close, Andrew ask that we let him go to work and get his team to work. Never promised he would get it done in 45 days but assured me, if I responded to their request promptly, he would get it sooner than later. Thou our amazement, we closed in astounding 3 1/2 weeks of putting in an offer. Andrew you are the man. Thank you sir.

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

Marjory was fantastic. She made the whole process easy and was extremely professional. Many thanks to her and the entire team.

Loan Officer: Marjory Christensen

NMLS# 1918279

5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend
Photo submission from Hershal S.

Great working with Eric and his team. Eric knows his product and there wasn’t a time where if there was a question there wasn’t and answer that proved beneficial. Excellent communication, fast responses and very pleasant to work with.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Easy! Highly recommend. They also helped me get a 2.25% interest rate. No complaints. Great service, easy to contact, and very friendly and kind.

Loan Officer: Billy Abney

NMLS# 202563

3.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Littrell

NMLS# 1313019

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

My husband and I cannot say enough positive things about our experience. We were given a true 5 star experience and were in disbelief at how smooth the process was. When we purchase another home in the future, Veterans United will be our first phone call!!

Loan Officer: Steve Brockman

NMLS# 1435928

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5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

3 out of 5 Stars
Would Recommend

Loan Officer: Nick Laws

NMLS# 1500974

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend
Photo submission from Jennifer H.

From my first phone call to them I felt so connected, as if I was their only applicant. They were always there to answer my calls/texts/emails whenever I needed them... even on their days off! I am still amazed at how smooth they made everything... now I just need them to come unpack for me and I’ll be set! Lol

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Both my loan officer and my realtor were fantastic. They should honestly team up more because they made my homebuying experience excellent

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

4.5 out of 5 Stars
Would Recommend

I appreciated the ease of Veterans United's online loan process. I applied for a loan while moving back stateside from overseas, and the checklist format helped us move quickly and smoothly through what might otherwise have been a cumbersome and stressful process. The loan officers and specialists answered questions quickly and were very professional throughout. Their positive attitudes helped! I'd definitely recommend VU for any future homebuyers.

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

Many thanks to the entire team at Veterans United! We're living our retirement home and their teamwork and professionalism we're key to a swift closing!

Loan Officer: Shawn Stewart

NMLS# 1531270

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

I appreciate the assistance provided and I understand that there are some things put of all of our control

Loan Officer: Tyler Jones

NMLS# 1493936

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience so smooth, they all were knowledgeable, pleasant, and patient. I would recommend them to all my friends!

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

We recommend Veterans United 130%!! If you are a veteran, there should be no other place to turn for finding a new home. Our interest rate was more competitive than local banks and the whole process was fast, easy, and super helpful. Marlon and his team responded to us at every turn within MINUTES!! Best decision we ever made!

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Nelson

NMLS# 1483177

5 out of 5 Stars
Would Recommend
Photo submission from Paul D.

The whole process from beginning to end was so easy. We had a great team backing us up every step of the way. From applying for the mortgage, to getting the keys to our new home, it took less than 2 months... all during the pandemic! I highly recommend Veterans United!

Loan Officer: Justin Darr

NMLS# 526292

2.5 out of 5 Stars

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Home buying can be very stressful, but working with Veterans United took away a lot of that stress. The team really cares about their clients, they were on top of all that needed to be accomplished and were very quick and knowlegable when responding to questions. Even though it took about 7 months to close on our new house and had many challenges along the way the team never sounded down or discouraged. In addition to all that, after our loan was approved our Loan Officer sent some very nice wine glasses as an early house warming gift. Working with Veterans United has truly been a white glove experience!

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

These guys were better than my previous loans when I worked with other lenders and bought houses. VU was streamlined and they didn’t badger for documents repeatedly. Their underwriting was solid, without the hassle. Overall very good experience with VU.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

My experience with Veterans United was seamless and smooth, could not have asked for a better team!

Loan Officer: Max Carratura

NMLS# 388818

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