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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

111,136

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
95,216
4
12,551
3
1,889
2
848
1
632

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Showing all 50,878 Army service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Absolutely love how easy Veterans United made buying our home so easy.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

The minute you contact Veterans United you will really feel taken care of. They are fast and very responsive to any question or need you may have. I was never left feeling uncertain about any of the loan process and if I had a question it was taken care instantly or within a few hours. What’s really nice is your own personal login where you can send all required items for your loan, it’s very easy to use and saved me tons of time ! It really is the best loan process I’ve ever gone through.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend
Photo submission from Thomas A.

I cannot thank Veterans United enough, especially Ian Reed, for all the help I was given. I would like to single out Ian especially for working around my hectic schedule, fielding calls at odd hours, and entertaining some of my more odd questions. He was available via phone or text anytime that I needed him. He truly went above and beyond!

Loan Officer: Ian Reed

NMLS# 1289062

5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Quick, efficient, Did not take long, all questions were answered Everyone was very professional

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Loan Officer: Dave Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

Ross and Misty made it possible for me to purchase my home. Ross and Misty are awesome and should be commended for their support for veterans. The first time I spoke to Ross he outlined a plan for successful completion of my loan. He nailed it! I'm a proud owner of my new home. Thank you Ross and Misty!

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

I have known Amanda for years and she has a history for exceptional performance. Deana, who was relatively new to me, proved to be exceptional as well.

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Mike and Cara were exceptional!

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Was a fast wonderful experience

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend
Photo submission from Monica S.

I had the pleasure of working with Mark Anderson. He was truly a amazing guy. No other way to say it. He helped me and my wife with anything we needed. He did everything in his power to help us with any questions, concerns, or issues that may have come through the process. He deserves a raise, promotion, or something to accommodate the amount of hard work and dedication he puts into to taking care of us. Thanks for everything Mark!!! Couldn't have made it without you!

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

I was working with another company that let me and my husband in the streets by neglecting or paperwork. I had to contact Veterans United Home Loans. They did an outstanding job working with me and my family in such a short notice. I am grateful with Mr. Cooper for closing the deal in less than a month. My family and I will always be grateful for their help and professionalism.

Loan Officer: Winsor Cooper

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Bales

NMLS# 1028471

4.5 out of 5 Stars
Would Recommend

Job well done

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Darci and Kat were outstanding. They were courteous and punctual. They showed a personal interest in my transaction that meant a great deal to me. Darci found out I was having eye surgery and sent me flowers. That was pretty cool and.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Very professional and honest.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

was a very pleasant experience. very professional .

Loan Officer: Katie Rose

NMLS# 860643

0.5 out of 5 Stars

first off you locked me in at high ass interest rate and second of all you gave me a high ass mortgage payment every month and kept final cost from me up until closing on the last dam day so you ask me if im happy how you treated this vietnam veteran thats a fucking joke have a nice fucking life

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend
Photo submission from Michael H.

Bryant Chambly and his team are outstanding. Professional, caring, efficient and knowledgeable; they have it all and do it all for their customers. Easiest home loan I've ever had!

Thank you, Mike Hutson

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

Class act organization. From start to finish. Without any doubt, I would recommend you to family and friends who are interested in purchasing a home.

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Very smooth process with ability to electronically complete and real time updates.

Loan Officer: Dave Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Great Job.

Loan Officer: Caleb Batson

NMLS# 1435015

4.5 out of 5 Stars
Would Recommend

The VA United Team made the home buying experience a pleasant one. They communicated effectively and respectfully and responded quickly to all of my questions and concerns.

Loan Officer: Mike Stalling

NMLS# 1105433

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See all 111,136 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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