All Veterans United personnel were very helpful and attentive.
Very smooth operation and communicated everything in a timely manner and and in understandale terms.
Working with Darren, Jimmy and there team was outstanding! They were honest, prompt, dependable and personable. I could say more on how much they work our behalf. Thank you!!! We Love our new home... Mo Oki Mo
This was my first home buying experience. Naturally, I didn’t know a lot of information. You guys help me along the way and answered every question I had. Thanks you.
Outstanding and easy
There is no bank we would give a higher recommendation for in regards to our veteran home loan process! They are ON TOP of it! They never became frustrated with my daily abundance of questions. They are all courteous and professional and you won't find anyone who works harder to help you! VETERANS UNITED FOR LIFE!
Ryan Herman was very thorough ,patient and helpful.
I was not only amazed at the service provided but the speed and ease at which the whole process went! I would recommend your service every chance I get!!
we were suppose to close on the second of december and could not close until the sixth of december, because of paperwork not being sent over. we were pre-approved in September and had a contract approved on september twenty-third, with almost two and a half months to get the paperwork completed in a timely fashion. i completed everything on my to-do list within twenty fours or less and made multiple phone calls to make sure i could assist in any way possible. i understand that my loan specialist went on maternity leave but her replacements, i believe there was two replacements dropped the ball on closing on time. the website was a very useful tool and the customer service was superb. the only thing i have to complain about was the delay in closing with so much time afforded for the process. i will recommend veterans united and will most likely use veterans united again.
Tony is a am asset to your organization and fo the individuals he services.From the first moment we spoke and throughout the purchasing process, To went above and beyond to ensure I was taken care of and the loan process was Easy and Seamless.Tony has a way of making me feel as he was only working on my behalf. He handled everything in a very professional manner although I feel like a personal friend.Thank you Tony - You are more than amazing and I will miss speaking and working with you!Kirk Jackson
Veterans United made my home buying experience a pleasure!
I want to thank the staff who helped me purchase our first home. It seem to be difficult at first but the waiting paid off. Thank you Phillip Honjnowski and Janaire Seye for putting up with me. God bless you both.
I was appreciative of the help I got, but there were a few times that my team had dropped the ball. The Appraisal process was delayed due to the team not scheduling it when requested. A few times documentation was requested even though I had given the documentation the week prior.
Response from Veterans United
Mike, we appreciate the opportunity to have helped you as well. We're sorry if we caused any delays with our actions. Our Client Advocate team will review your file to find areas of improvement. We're grateful for your feedback as it will help us to improve our service for Veterans.