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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,299

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
129,943
4
35,992
3
5,975
2
1,839
1
1,550

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Showing all 76,674 Army service member home purchase loan reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Nani Serrao

NMLS# 1422779

5 out of 5 Stars
Would Recommend

All Veterans United personnel were very helpful and attentive.

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Moe

NMLS# 34810

4.5 out of 5 Stars
Would Recommend

Very smooth operation and communicated everything in a timely manner and and in understandale terms.

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Working with Darren, Jimmy and there team was outstanding! They were honest, prompt, dependable and personable. I could say more on how much they work our behalf. Thank you!!! We Love our new home... Mo Oki Mo

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend
Photo submission from Scott S.

Marcia Walsh did a outstanding job.

Loan Officer: Adam Underwood

NMLS# 398146

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

This was my first home buying experience. Naturally, I didn’t know a lot of information. You guys help me along the way and answered every question I had. Thanks you.

Loan Officer: Joshua Kittle

NMLS# 1035193

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

3 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Brad Strubel

NMLS# 1392166

4.5 out of 5 Stars
Would Recommend

Outstanding and easy

Loan Officer: Bob Doran

NMLS# 1546500

4 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

3.5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

4 out of 5 Stars
Would Recommend

Loan Officer: Nick Intrieri

NMLS# 1524889

5 out of 5 Stars
Would Recommend
Photo submission from Zachary D.

There is no bank we would give a higher recommendation for in regards to our veteran home loan process! They are ON TOP of it! They never became frustrated with my daily abundance of questions. They are all courteous and professional and you won't find anyone who works harder to help you! VETERANS UNITED FOR LIFE!

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Ryan Herman was very thorough ,patient and helpful.

Loan Officer: Ryan Herman

NMLS# 1154699

5 out of 5 Stars
Would Recommend

I was not only amazed at the service provided but the speed and ease at which the whole process went! I would recommend your service every chance I get!!

Loan Officer: Rob Hayward

NMLS# 1630408

3.5 out of 5 Stars
Would Recommend

we were suppose to close on the second of december and could not close until the sixth of december, because of paperwork not being sent over. we were pre-approved in September and had a contract approved on september twenty-third, with almost two and a half months to get the paperwork completed in a timely fashion. i completed everything on my to-do list within twenty fours or less and made multiple phone calls to make sure i could assist in any way possible. i understand that my loan specialist went on maternity leave but her replacements, i believe there was two replacements dropped the ball on closing on time. the website was a very useful tool and the customer service was superb. the only thing i have to complain about was the delay in closing with so much time afforded for the process. i will recommend veterans united and will most likely use veterans united again.

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Tony is a am asset to your organization and fo the individuals he services.From the first moment we spoke and throughout the purchasing process, To went above and beyond to ensure I was taken care of and the loan process was Easy and Seamless.Tony has a way of making me feel as he was only working on my behalf. He handled everything in a very professional manner although I feel like a personal friend.Thank you Tony - You are more than amazing and I will miss speaking and working with you!Kirk Jackson

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Williams

NMLS# 1718322

4 out of 5 Stars
Would Recommend

Branch Manager: Michelle Dapkus

NMLS# 1237812

4.5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

4 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

5 out of 5 Stars
Would Recommend

Veterans United made my home buying experience a pleasure!

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend
Photo submission from Timothy W.

No better place to go for your home loan.

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend

I want to thank the staff who helped me purchase our first home. It seem to be difficult at first but the waiting paid off. Thank you Phillip Honjnowski and Janaire Seye for putting up with me. God bless you both.

Loan Officer: Philip Hojnowski

NMLS# 1254234

3 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

3 out of 5 Stars
Would Recommend

I was appreciative of the help I got, but there were a few times that my team had dropped the ball. The Appraisal process was delayed due to the team not scheduling it when requested. A few times documentation was requested even though I had given the documentation the week prior.

Response from Veterans United

Mike, we appreciate the opportunity to have helped you as well. We're sorry if we caused any delays with our actions. Our Client Advocate team will review your file to find areas of improvement. We're grateful for your feedback as it will help us to improve our service for Veterans.

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

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