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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,891

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,049
4
34,790
3
5,776
2
1,779
1
1,497

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Showing all 2,226 Coast Guard service member home purchase loan reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Collin Grote

NMLS# 176736

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

4.5 out of 5 Stars
Would Recommend

Jenny Love was another integral part of my homeownership journey. Jenny Love made it possible for me to stay on track and get to closing on time.

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Abney

NMLS# 202563

4.5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend
Photo submission from Nathanael P.

I honestly don't think we would have been able to purchase our house without Veterans United. It was an easy process. Everything was so easy! They keep you informed the whole process. They take the time to explain everything to you. It was an amazing experience! We did not have an issue with anything. I would highly recommend to everyone that is looking into a VA loan.

Loan Officer: Michael Stradford

NMLS# 1598169

2 out of 5 Stars

The experience was honestly so bad that it’s not even worth my breath. Basically our loan specialist was unorganized and had poor communication. Our closing almost fell through due to inability to communicate and be proactive.

Response from Veterans United

We're sorry to hear you didn't have the VIP service we strive to give each of our Veterans, Joshua. If you would like to discuss your experience, our Client Advocate team is happy to do so. We use all feedback to find ways to improve our service and learn from our mistakes.

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

From the second I started working with Verterans United I felt comfortable working with them. The teams knowledge and experience was extraordinary! Glad I used Veterans United to buy my first home!

Loan Officer: Tim Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

4.5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Foster

NMLS# 298410

5 out of 5 Stars
Would Recommend

As a first time buyer, I was nervous of the whole process but Veterans United helped me understand the process & answered all of my questions and concerns. There whole team were amazing. Definitely recommend to use Veterans United.

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend
Photo submission from Roberto S.

As a first time buyer, Kollin King was very professional and helped explain terms and guide me through the entire house buying process. I do recommend him to other house buyers and new first time buyers.

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend
Jimmy H

I want to thank Spencer Thompson and his team at Veterans United. It was my first time buying a home and they made everything go very smooth and explained everything in detail that I didn't understand. I can never thank them enough. I would highly recommend Veterans United.

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Would Recommend

The process is as easy it could possibly get when it comes to buying a home. Like I said this was my first home and my wife and I were pleasantly surprised during the whole process, and in the end we were very happy with our home.

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

0.5 out of 5 Stars

Do not go with Tiffany Ramirez Parado. I hear great things about veterans United we were actually recommend by my sister who loved her experience. We were just unfortunate I think to have a really bad, unprofessional, and very sneaky loan officer.

Response from Veterans United

Thank you for your comments Abel. Our Client Advocate team would like to know more about what caused you to feel this way. Please reach out if you are able to provide details or examples of your experience.

5 out of 5 Stars
Would Recommend

Very pleased with the professionalism, expertise, and thoughtfulness of Josh Capron. Josh made the process of purchasing a home go exceptionally smooth and kept me informed every step of the way.

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

3.5 out of 5 Stars
Would Recommend

Loan Officer: Elliott Watkins

NMLS# 1198442

5 out of 5 Stars
Would Recommend

Jamie Hughes and Connor Haxel treated me great and ensured I stayed on top of everything they needed. I was able to close in exactly 30 days and on time. Thanks again.

Loan Officer: Jamie Hughes

NMLS# 1781663

5 out of 5 Stars
Would Recommend

Branch Manager: Shawn Workman

NMLS# 169957

5 out of 5 Stars
Would Recommend

Do not use Weeks and Irvine law firm, they prioritize clients last. They drag their feet on making simple corrections to POA's, and make mail aways a difficult process. Personally speaking they shouldn't have been paid remotely what they made. The buyer and loan specialist shouldn't have to monitor the law firms progress and call them constantly to remind them to do their job.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Hooker

NMLS# 1289086

5 out of 5 Stars
Would Recommend

Working with veterans united was diffenitely and great choice. I was recommended by my brother, so I will do the same and recommend them amongst my other brothers out there. Made buying my first house a walk in the park.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

We highly recommend VU for any veteran looking to purchase a home. The home buying market is challenging enough without being misguided; VU will be there in lockstep with you to make your home buying journey less stressful, and help you to retain your excitement about buying your home.

Loan Officer: Melody Remular

NMLS# 489886

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to any veteran shopping for a VA loan. They obliterated any myths about VA loans being slow or cumbersome, and worked perfectly in concert as a team including their recommended agent. We went from preapproval to closing on our chosen house within about 2 months, and we were ready for closing weeks ahead of our closing date. Thank you Dan, Aaron, Kari, and the whole team!

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Veterans United are the experts in VA loans and made our home purchase a breeze. We closed on our home in 19 days and our lender, Matt Ponder, was as informative as he was friendly. We will absolutely use Veterans United again for our next PCS.

Loan Officer: Matt Ponder

NMLS# 1674156

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See all 167,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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