Couldn't have been better satisfied.
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
While this was a stressful process, I always had someone to contact me by any means to answer my questions. This was my first home purchase, so they made sure to be very thorough when explaining the new steps I would enter. Overall, it was a pleasant experience.
Heidi and Jake were awesome in every state of the process. From the beginning, with pre-qualification with Heidi. To the hand off from Heidi to Jake for the underwriting portion of the process. To the closing. They were both extremely responsive. There was never a moment when I felt confused or lost about what was being requested from me or what the status of my file was. I will always make Veterans United my first choice and refer them to all of my friends and family.
I love Jimmy and Ashley. I thank them so much for making this process seemless.
Jon and Lindsey were great to work with!
Mr. Zachary Roberts, Mr. Tommy Purk, and Mrs. Malika Johnson were absolutely fantastic, and made our home buying experience truly fantastic!!!!!
Working with Veterans United was suprisingly easy. They let me know what was needed every step of the way and I am amazed at how quickly the process went!
Very timely, professional, knowledgeable and pleasant to work with.
Jared went above and beyond his duty. I felt that he cared that I got the best deal no matter where I went.
Very patient and professional organization, given the length of time it took the home owner to get a cleared title for the property.