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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 14,088 Navy service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Taurean Williams and Jake Wandel are awesome. I recommend them highly. They are knowledgeable but better than that they are patient, kind, and excellent in communication.

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brenda Mertz

NMLS# 1654336

5 out of 5 Stars
Would Recommend
Photo submission from Tamara H.

Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.

Loan Officer: Brandon Crites

NMLS# 873136

4.5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Veterans would do well to consider making Veterans United there FIRST STOP when shopping the market for a home loan. The firm is remarkably well informed on all aspects and needs of veterans and their families including the often-times "special nature" of the assistance Veterans may have need of as they move through the home financing process from finding the right home to closing.

Loan Officer: Vishal Patel

NMLS# 1233368

4.5 out of 5 Stars
Would Recommend

Mason and Nathan were outstanding in everything they did for us in getting everything done for our closing so we can move into our first home.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Great job and very personable

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Jill Kyle

NMLS# 1599106

5 out of 5 Stars
Would Recommend

Love you guys.

Loan Officer: Alberto Barba

NMLS# 47902

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Veterans United worked with myself and my family to ensure we were matched with their best products and able to get into our home with a quick and efficient closing.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Jon McCarty and his Team was very professional and made this a smooth process.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Exceptionally professional communications

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

Everyone I talked with were very professional and kind.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Great service from start to finish.

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

The loan team worked really well together. Tyler Billington, and Nick Patton went above and beyond to make the loan process go as smoothly as possible.

Loan Officer: Tyler Billington

NMLS# 361376

5 out of 5 Stars
Would Recommend

Our initial experience trying to assume an existing Veterans United loan was not positive. We ran into so many legal issues it was taking forever. We finally gave up and purchased a different home with a new loan from Veterans United. Totally different experience. Very easy from start to finish.

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Want to take this time to thank all of my team! You were the greatest.We worked steady to make it all come together.You were very professional at all times! Thank you all very much.

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

The loan team at Veterans United Home Loans performed an excellent job. I am very grateful to them for making my dream of owning my own home a reality.

Loan Officer: Matthew Poppa

NMLS# 1435346

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

3.5 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

4 out of 5 Stars
Would Recommend

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

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See all 108,813 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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