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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

167,990

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
124,134
4
34,802
3
5,777
2
1,780
1
1,497

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Showing all 23,060 Navy service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Tom Welek

NMLS# 1277019

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ward

NMLS# 1698429

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend
Photo submission from Jim M.

The process for transmitting documents is seamless. A very easy process. If they need you to look at your to do list they email and call you to give you additional clarification of what is needed. They keep you inform of next steps at all times.

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4 out of 5 Stars
Would Recommend

Loan Officer: Tyler Salter

NMLS# 1731461

5 out of 5 Stars
Would Recommend

definitely will recommend to others

Loan Officer: Mariano Dowgaluk

NMLS# 1104979

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: Wendy Pulliam

NMLS# 1200036

5 out of 5 Stars
Would Recommend

Loan Officer: James E. Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Kath Athanassiou

NMLS# 842626

5 out of 5 Stars
Would Recommend

VU made the online DocuSign quick & easy

Loan Officer: Jody Overacre

NMLS# 388815

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend
Photo submission from Kayla S.

I am so happy about how smooth this process went. Tony was absolutely outstanding and answered any questions or concerns i had throughout the process. I highly recommend using Veterans United and Tony as a lender!!!

Loan Officer: Tony Stephenson

NMLS# 1542765

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

This is our second home buying experience with VU and Mike Stalling and Cara Belcher were outstanding from the beginning to end. Mike was able to give us an approval letter faster than our own bank! Cara was very professional and even when we were frazzled (as homebuyers can be...) she was able to keep us calm and sane! I cannot express how much I appreciated that. We had a short time to find a home and close due to our circumstances, and we could not have asked for two better people to work with. They are knowledgeable and very good with communication throughout the entire process.Thank you Mike and Cara!

Loan Officer: Michael Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

I highly recommend going through Vetersn United Home Loans. My loan officer (Luke) and transaction officer (Kate) was great to work with, thier friendly, professional, and very easy to get ahold of. They made the loan process so easy and assisted me from the beggining to the end. Kate provide outstanding customer service, she was in constant contact with me and got back to me quickly when I had questions.

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

I'm a 1st gulf war Vet for the Vietnam era. I never seriously thought home ownership was possible for me even though I wanted my own home. I saw the add on my phone from Veterans United so I called but I didn't take it serious but they called back repeatedly so I decided to follow through then I realized that these guys were serious so I took one step and then another step and here I am I have a home, an actual home. Veterans United gave me the chance to better myself and improve my living experience.

Loan Officer: Zach Kieffer

NMLS# 1025330

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Veterans United was fantastic!!

Loan Officer: Crystal Washington

NMLS# 1588494

3.5 out of 5 Stars

Veterans United is it good company I don't have too many complaints about the company itself and the processes but the individuals that were assisting us with this seemed disorganized and unreachable at times and rude on occasion. Specifically when I had given my loan specialist more than 48 hours to contact him, he responded to me and a snide very unprofessional way, this rudeness only happened once though. His assistant what's always courteous and very professional however she seemed very disorganized the times, such as at the very end and closing time she thought that the outbuilding was included on the appraisal and it was not and it was not listed on the appraisers forms that were submitted to her.

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Robert Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Moe

NMLS# 34810

4.5 out of 5 Stars
Would Recommend
Photo submission from Jason U.

Five stars to Craig Brumfield and his team for helping me fulfill a lifelong dream of being a homeowner. Five stars to the team at Lighthouse for helping me get my credit score up to VA qualifications. With their help, my credit score went from around 608 to 691. I would recommend to anyone who has served for this great nation to let Veterans United be their guide to homeownership.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

The computer program is excellent and user friendly

Loan Officer: Whitney Brown

NMLS# 1122765

4 out of 5 Stars
Would Recommend

Our overall experience was good. Although, there were periods of stress & agitation, we pulled through. Thank you Veterans United Miles, John, Mellisa for all your hard work.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Take deep breathes and try to keep your mind on something else and let Veterans United
do the driving they know what they are doing

Loan Officer: Carma Bittle

NMLS# 1366915

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

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See all 167,990 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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