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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

103,540

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
88,430
4
11,894
3
1,813
2
803
1
600

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Showing all 13,291 Navy service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Very good team working on our home loan !!

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

I paid over 2000.00 working with a different company about my credit for nothing. Veterans United did the same thing for FREE! GREAT COMPANY. It really worked. I NOW OWN A HOME.

Loan Officer: Chance Mullins

NMLS# 1247905

4.5 out of 5 Stars
Would Recommend

T.R.U.S.T.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

a great job done by all

Loan Officer: Jason Crone

NMLS# 1373043

5 out of 5 Stars
Would Recommend

They worked hard to expedite my paperwork so we can hopefully close early then make sure if there something missing that I knew about it and kept in contact and reason to get hold of a good rich one I can reach another agent in mixed teen

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Samuel T.

I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nick Hermann

NMLS# 43151

5 out of 5 Stars
Would Recommend

Loan Officer: Zac Fitzgerald

NMLS# 311880

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Brown

NMLS# 1392714

4 out of 5 Stars
Would Recommend

Y'all made the process less hectic for me and my family..

Loan Officer: Matthew Etling

NMLS# 902132

5 out of 5 Stars
Would Recommend

My buying process was more lengthy than I expected due to issues with the seller, but Veterans United had me prequalified and then pre-approved in the exact time that I was told it would take. I was very pleased.

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Everything was explained and made as easy as possible. The videos showing what to expect were a real help when going through the process. The "To Do" List was a great help. Being able to upload all the documents to our page was extremely easy and great for keeping everything together.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Stalling

NMLS# 1105433

5 out of 5 Stars
Would Recommend

Samantha was so great to work with and made the whole process worry free!

Loan Officer: Samantha Walker

NMLS# 1122751

5 out of 5 Stars
Would Recommend
Photo submission from Jackie A.

They are THE BEST! Helped me from the lighthouse to close!!!! I am a new homeowner! They go above and beyond Justine Farmen helped me. She is wonderful! US Navy Veteran. Thank you for my new home.

Loan Officer: Justine Farnen

NMLS# 1281956

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joe Peterson

NMLS# 1275877

4.5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Torres

NMLS# 1094594

4 out of 5 Stars
Would Recommend

1st time for online mortgage. A little trying at times but worked out ok.

Loan Officer: Tyler Sadich

NMLS# 393144

4 out of 5 Stars
Would Recommend

Loan Officer: Taurean Williams

NMLS# 1599236

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

5 out of 5 Stars
Would Recommend
Photo submission from Jonathon B.

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Billington

NMLS# 361376

4.5 out of 5 Stars
Would Recommend

Was informed that my insurance was inadequate just days before closing.

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

4.5 out of 5 Stars
Would Recommend

Loan Officer: Promise Jackson

NMLS# 1125746

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