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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,064

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,621
4
13,771
3
2,039
2
931
1
702

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Showing all 14,693 refinance loan reviews

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5 out of 5 Stars
Would Recommend

They were very professional, polite helpful during the whole process.

Loan Officer: Forest Nenninger

NMLS# 1284729

5 out of 5 Stars
Would Recommend

Loan Officer: Alberto Barba

NMLS# 47902

5 out of 5 Stars
Would Recommend

Very positive!!

Loan Officer: Krystal Palmer-Robb

NMLS# 1110490

5 out of 5 Stars
Would Recommend

Jon McCarty and his team are hands down the most knowledgeable and profession people I’ve had the opportunity to work with. This is my second deal with them and it was even better than the first. They streamline the entire process do much do that both times we used them we went from first phone call to signing in about 3-4 weeks. Just AWESOME!!

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Rachel was great to work with always quick to answering my many questions.

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

I have enjoyed my interaction with the Staff, during those interactions They all have been helpful, courteous and friendly. Thank You once again

Loan Officer: Brian Jahnsen

NMLS# 28144

4.5 out of 5 Stars
Would Recommend

They kept me completely informed and they were always available.

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

Walked me thru entire process

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Sean was great!

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Kept me up to date on everything. Smooth process.

Loan Officer: Jared Albach

NMLS# 1279680

4 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Excellent communication and follow up!

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

Loan Officer: Samantha Walker

NMLS# 1122751

3.5 out of 5 Stars
Would Recommend

Loan Officer: Clint Hamilton

NMLS# 1224235

5 out of 5 Stars
Would Recommend

This team worked hard at getting my loan application approved,

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Quick response time

Loan Officer: Brent Schultz

NMLS# 868587

5 out of 5 Stars
Would Recommend

Very friendly and professional staff. Response to questions was quick and professional.

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Veterans United Billy and Samantha provided quality service that truly exceeded our expectations and made our experience with refinancing our home a breeze.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Excellent customer service

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Fantastic and very personal service.

Loan Officer: Adam Crutchfield

NMLS# 839679

4 out of 5 Stars
Would Recommend

The assessor that they chose to use was exceedingly difficult to get into touch with to try and address questions. Veteran's United tried to get him to reach out to me but in the end, I was not able to get clarification on some key assessment questions.

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Nani has been very productive and responsive on all my emails and inquiries. Very satisfied

Production Manager: Rylan Maddox

NMLS# 973196

4.5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

4 out of 5 Stars
Would Recommend

Loan Officer: Mystle Schellhorn

NMLS# 1698291

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cameron Whittaker

NMLS# 1652287

5 out of 5 Stars
Would Recommend

Dave was very helpful

Loan Officer: Dave Buchner

NMLS# 217248

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See all 124,064 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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