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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

205,498

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
154,480
4
40,543
3
6,660
2
2,069
1
1,746

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Showing all 4,946 Air Force service member refinance loan reviews

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5 out of 5 Stars
Would Recommend

Your Veterans United team is there support you every step of the way. Do your homework and have readily accessible all any documentation to give them a clear picture of your financial story. They are friendly, the portal is user friendly and they will go through lengths to make sure you get the best service and loan possible.

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

I have already reccomended several people to veterans united, And I will continue to do so.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

The process was so easy especially during these COVID times.

Loan Officer: Adam Canote

NMLS# 1464121

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
Would Recommend

I can't believe how easy it was to get into our dream home. Veterans United Home Loans worked hard and actually beat every estimated time frame in order to close almost a week sooner than we even expected. 90 percent of the process was handled on my smart phone. (Its so much different now than when I purchased my first home in 1985.) Anyways, I can't thank these guys enough.

Loan Officer: Winsor Cooper III

NMLS# 317950

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

The whole process was stress free, and so easy I thought for sure I had missed something, but Chris had it covered and explained everything perfectly. I’m comfortable that I understood all my options and he helped me choose the right loan for me.

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Istwan

NMLS# 1565050

2.5 out of 5 Stars
Would Recommend

No thanks. Just try to expedite the loan process more efficiently so this will not occur for others trying to finance or refinance a loan with Veterans United.

Response from Veterans United

Johnnie, thank you for your honest feedback on your recent loan experience. We know that some times the process can be long at times and that it may be stressful. We want to assure you that all of our teams set the best expectations to help expedite the process as best as we can. We are held to government and VA standards to assure our clients are receiving fair and law-abiding loans. We want to thank you again for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Polk

NMLS# 1748681

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

Overall this has been a very pleasant experience.

Loan Officer: Phil Stroessner

NMLS# 1092882

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

1 out of 5 Stars

Watch out for the quotes. Numerous feeds added to my original quote. Excellent team to work with. Recommend Jake Faerber to anyone who needs honest help.

Response from Veterans United

On behalf of all of us here at Veterans United, we want to thank you for providing honest feedback around your loan experience. We value your patience and commitment to sticking with your loan specialist. We know well how loans can change from beginning to end and we strive to communicate that swing to our clients. If you would like to review these with our team, then please reach out to one of our Client Advocates to discuss. We want to thank you for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

Veterans United is clearly a cut above all the competition. They are knowledgeable, timely, efficient, and most important, trustworthy. We never had the first worry!

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Highly recommended

Loan Officer: Chris Primmer

NMLS# 1054596

5 out of 5 Stars
Would Recommend

Fantastic service from Derek and his entire team.

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

4 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Weiwei Doseo

NMLS# 1028117

5 out of 5 Stars
Would Recommend

Shane and his crew has always been there to help or answer any questions. AWESOME

Loan Officer: Shane Lowe

NMLS# 1123167

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See all 205,498 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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