Their knowledge of VA rules/eligibility saved me over $35K in closing costs. :-)
this hole process was a mess, communication with in the company is terrible, my loan was for 143k my appraisal was 142k no one caught this so veterans united paid for the mistake well 600 of it. I never once had anyone review documents with me, I was told it would be ready to close oct 15th we closed nov 15th, they done a great job of selling your loan program but once it came down to performing and getting things done it was ridiculous. all I kept hearing was its out of my control. I probably heard I am sorry 100 times. terrible, terrible, terrible.
My experience with Veterans United was a very positive. Initially, my credit score was a few points shy to be preaqualified. However, the Veterans United Staff kept me from being discouraged and explained that there were reaources in place (Lighthouse Program) to assist in getting my credit score needed for pre qualification and preapproval. My credit specialist Scott was very knowledgeable and put together a strategic plan for me to stick to in order to get the desired results. I took about two months to get where I needed to be but we made it.
They were extremely helpful during the entire process! I was a first time home buyer and they walked me through everything step by step.
Amanda and her team were prompt and extremely helpful in making the whole process as easy as possible.
It was so easy
They contacted me about refinancing through a special deal. It was great!
These people are awesome!!!
process was very straight forward, very clear on what was needed, and one of the best experiences
My husband and I had a very enjoyable and enlighten experience with Veterans United and the step by step process we went through with Caleb and the team was great. I have already recommended Veterans United to my brother in law. Thank you for an outstanding job.
I wanted to personally recognize Andrea. She helped us through some bumps with the title company. She went well out of her way and was always pleasant. She definitely knows how to provide remarkable service. Keep her around. She is an amazing asset. Thank you Andrea, you're great at what you do.
They made this a very smooth and easy process.
You were absolutely amazing all of you♥️
Kristen and Andrea were amazing. They were helpful and walked us through every step of the process seamlessly. We dealt with a difficult seller and they were amazing.