Took us a long time to get to closing.
Veteran United made my buying experience very enjoyable and stress free. I will recommend Veterans United Home Loans to anyone looking to buy a home.
Enjoyed working with Jake Kraft and Nick Gennings. It made the experience memorable for ever.
Mike and his team did an outstanding job with my loan from start to finish.I definitely would work with them again if needed.
Extremely easy to use the onkine app and quick turn around.
Working with Amelia and Steve was an exceptional experience. They were very helpful and always available to answer questions. It seemed they took a personal interest in my loan application. I have never had this amount of customer service before in purchasing a home. We were pleasantly surprised.
On top of my needs from the very start and anytime I emailed or called thereafter! Anyone that I spoke with was very knowledgeable of my account and my particulars of house-buying needs. Jake has a great team member in Brooke! They both deserve a raise!
I really was please with there effort
Billy Chard is awesome!
Excellent customer service
This is our second home purchase and nothing like our first experience (not with Veterans United). It was like working with family. Tory Tuttle in particular was so generous of her time and patient with our questions.
Working with Dorian was great - he answered my questions and worked with me to get our refinance done.
Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!
From my initial inquiries to the final closing on our condo the process was so smooth and easy. I had no idea home buying could be this simple!
Marty Barnhotz team was outstanding.