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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

209,842

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
157,983
4
41,203
3
6,761
2
2,107
1
1,788

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Showing all 3,230 Air Force service member reviews from Florida

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5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Capron

NMLS# 1232378

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Reehl

NMLS# 1726845

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend
Photo submission from Wayne F.

Derek Russell's team is the best. They were on top of the process throughout and were always available for questions that we had no matter how small or big. When we called, they would always get back to us in a matter of minutes not hours.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

I was happy with the whole process.

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

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5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

4.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Farris

NMLS# 1881776

5 out of 5 Stars
Would Recommend
Robert P

Outstanding experience. This was my second home purchase with Veterans United and the team has
not missed a step. Outstanding support from Garrett and Alison. Basically hassle free.

Loan Officer: Garrett Holzum

NMLS# 1104071

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Kopka

NMLS# 845777

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

4.5 out of 5 Stars
Would Recommend

Overall, the process was easy. There were some paperwork bumps toward the end, which is normal. I would recommend Veteran's Home Loans. Very responsive and professional.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

2.5 out of 5 Stars
Would Recommend

No thanks. Just try to expedite the loan process more efficiently so this will not occur for others trying to finance or refinance a loan with Veterans United.

Response from Veterans United

Johnnie, thank you for your honest feedback on your recent loan experience. We know that some times the process can be long at times and that it may be stressful. We want to assure you that all of our teams set the best expectations to help expedite the process as best as we can. We are held to government and VA standards to assure our clients are receiving fair and law-abiding loans. We want to thank you again for your service and thank you for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Only thing I displease with was title company and their policy of only accepting wire fund. That was not only inconvenient due to COVID-19 but it cost an additional $30 out of my money to send my money to them. I would recommend the title company try other ways to Receive money.

Loan Officer: Shawn Stewart

NMLS# 1531270

4 out of 5 Stars
Would Recommend

Thirty-six days ago I found a house I wanted to make my forever home and it happened thanks to Veterans United. There was one delay getting a document on a rental property I have in another state but we worked it out within 24 hours and I was cleared to close. The sellers wanted to move closing date up by two weeks and Veterans United made it happen. 36 days from the day I viewed the home to closing thanks to the Veterans United team

Loan Officer: Zach Schmitt

NMLS# 1779174

5 out of 5 Stars
Would Recommend
Jonathan C

Please send my deepest gratitude to Holly for her work on my mortgage. She was so easy going, informative, accessible and calming during this stressful and crazy time in my life. I have never had such an easy mortgage process. It was actually more difficult finding “that” house than it was dealing with the financial side of it.

Loan Officer: Holly Roellig

NMLS# 1435831

5 out of 5 Stars
Would Recommend

Being a first-time home buyer, Veterans United stood ready to answer any and all questions I had. The experience was so positive, that I'm already looking forward to buying my next home with them. Thanks to Veterans United, my new home is a happy beginning to the next chapter in my life.

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

Veterans United lives up to their name. You will feel supported every step of the way. Nathan Jackson and his team were always quick to respond to questions, and had really clear explanations. At no time is anyone trying to nickel and dime - my title company told me it was the lowest interest rate they had seen. Just an unbelievably great experience that I think every one of my brothers and sisters who served deserve to enjoy.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

Loan Officer: Jonathan Beahan

NMLS# 181325

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See all 209,842 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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