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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

190,200

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
142,122
4
38,173
3
6,309
2
1,948
1
1,648

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Showing all 542 Air Force service member reviews from Michigan

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5 out of 5 Stars
Would Recommend

There was not one surprise during the entire process. Tony kept us fully informed on each and every step and prepared us on what to expect next. In the past, the thought of purchasing a new home was overwhelming and intimidating. Tony and his team of Jake and Hannah made this whole process easy and dare we say, fun. Pam and I will highly recommend Tony and his team to anyone looking to purchasing with a VA loan.

Loan Officer: Tony Theberge

NMLS# 1563980

3.5 out of 5 Stars
Would Recommend

Senior Loan Officer: Benjamin Long

NMLS# 1099960

3.5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Schultz

NMLS# 896562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Batson

NMLS# 1435015

5 out of 5 Stars
Would Recommend

Awesome first time home buying experience! We couldn't be any happier with the professionalism and experience at veterans United. Thank you!

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

After hearing all the stories about buying a home for the first time, I was bracing for a stressful time. But the whole experience with Veterans United was streamlined. The online portal kept all the documentation transparent and easy to access. I honestly felt like my home buying experience was super simple & quick....I ended up closing 5 days earlier than anticipated (less than 30 days)!

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Please see first comment Section as I wrote a Summary of My ENTIRE Wonderful Experience there. (Sorry I wasn’t aware there were multiple areas to do do!) lol 🤷🏻‍♀️

Loan Officer: Promise Jackson

NMLS# 1125746

5 out of 5 Stars
Would Recommend

Let VU help you during your home buying process! They all operate with the utmost professionalism and integrity! You won’t be sorry if you let them service your homeloan! Billy Jones contacted me to lower my interest rate! If I buy another property, Billy will be my first call!! Thank you Billy and thank you VU team for making our home buying a lot less stressful than other lenders!

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

I played phone tag with Navy Federal for 3 weeks before giving Veterans United a call. Best decision I have ever made. Great customer service, always putting the customers needs first.

Loan Officer: Ryan Kawelaske

NMLS# 1698477

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

4.5 out of 5 Stars
Would Recommend

The only reason why I didn’t rate 10s was it took a little while longer than expected but everything worked out for the best!

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

Dylan has done an outstanding job once again. I will always return when my next purchase comes around.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

3.5 out of 5 Stars
Would Recommend

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

3.5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Travis Ward

NMLS# 1287868

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
Would Recommend

Communication was great! The VU personnel were available when questions needed answered and provided great feedback on our options throughout the entire process.

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Steve kincheloe helped me get through the process fast while we where going through a lot with our kids and house fire. I recommend everyone to use them for a loan!....great job and thanks Steve.

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Every thing went as they said it would. All of my questions and concerns were addressed to my satisfaction

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Very pleasurable experience. Thank you very much.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

For a second time, Veterans United has gone above and beyond our expectations for the home buying process. After getting out of the military and moving back to my home state, having a company like Veterans United on your side to ensure that the process goes smoothly is second to none. I felt confident in every step of the way that our home buying team was working hard and diligently to ensure my family and I got into the perfect new house.

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

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See all 190,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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