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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

190,200

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
142,122
4
38,173
3
6,309
2
1,948
1
1,648

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Showing all 160 refinance loan reviews from New Hampshire

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5 out of 5 Stars
Would Recommend

Great job! Thank you very much!

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

My team was great to work with all ways a pleasure

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend

I have done two loans with them and would not use anybody else.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Working with Veterans United to refinance was easy, transparent, and very helpful.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

1.5 out of 5 Stars

No call back after several requested attempts. This firm is a rip off. Do not use them if you don’t have to. Shop for better rates elsewhere. Be careful of their downside protection it does not exist if rates go lower you won’t get them. Also they force you to put funds in escrow for taxes and insurance. Using up valuable cash.

Response from Veterans United

Thank you for your feedback James. We apologize that your experience did not meet your expectations. There are many lenders that are able to help you use your benefit and our main goal is to make sure we are getting you in the right situation. If you would like to discuss this with a member of our Clietn Advocate team please do not hesitate to reach out to them.

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

The best advice I can give is to ask for Jon Abernathy and his team to get the best home buying experience and the reassurance that Veterans United Home Loans has your back.

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

1.5 out of 5 Stars

Lost paperwork, placing the information given in the wrong perspective, information that wasn't needed then was a top priority after when they told me it wasn't needed, person we started with disappeared other people assigned lack of consistency and service. The only good thing I can say is they got the job done eventually

Response from Veterans United

Hi James, thank you for taking time to share your valuable feedback. We appreciate the opportunity to research your experience and learn more. One of our Client Advocate team members has attempted to reach you. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience.

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Nathan Corley

NMLS# 1113688

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Great team work, guided through the entire process.

Loan Officer: Dan Davis

NMLS# 59622

5 out of 5 Stars
Would Recommend

I have already Recommended on all my veteran sites

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Fast quick , polite , professional.

Loan Officer: Matt Landis

NMLS# 910611

3 out of 5 Stars
Would Recommend

Your customer service was fast and friendly!

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

3 out of 5 Stars
Would Recommend

Loan Officer: Rachel Bruce

NMLS# 951471

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Devon Casady

NMLS# 677410

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Sexauer

NMLS# 1025352

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Primmer

NMLS# 1054596

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Always professional and was able to answer my questions.

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

GREAT COMMUNICATION !!!!!!

Loan Officer: Zach Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Webster

NMLS# 996824

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See all 190,200 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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