The website was very easy to use making the experience much easier.
Thank you for helping us become home owners.
Very professional. Ben and his team (Darci and Kat) were accessible throughout my quest to be an owner of a new home.
Nothing, just a lot of things with a VA loan
Dave was great.
thanks for everything
Our original loan experience a few years back with VU was excellent, but our refinance on the other hand was the worst experience.
Response from Veterans United
Thank you for this information Albert. A member of our Client Advocate Team has left you a message and sent an email for additional details. It is our goal to promote accountability within our teams and consistently deliver an outstanding client experience. We are committed to finding out what may have caused you to feel this way and to ensure a better experience for future customers.
Tim and Diana were wonderful to work with
Kim and her team very help in the process
Kimberly and Amber were great in keeping me informed of my loan status. They also were very knowledgeable and were able to answer all of my questions. I was very pleased how Veterans United communicated with my realtor and Title company. It made my life a lot easier.
Once or twice I wish I had been copied on some communication between the realtor and Veterans United in order to make sure that my realtor was getting the information they needed.