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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,256

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,407
4
37,182
3
6,166
2
1,891
1
1,610

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Showing all 979 Army service member reviews from New York

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5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

2 out of 5 Stars

no comment

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Excellent team to work with highly recommended

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

I think it has been stated. We are proud of the VU team and CBT properties to pull all this together. God Bless our new friends.

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Very helpful and patient. I love the care and feeding from Taylor and her team, especially Jake. Gary

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

I wish I could give Amber an 11 instead of a 10, she was amazing. I will be sending everyone to Veteran’s United and recommending her to everyone!!!

Loan Officer: Amber Brown

NMLS# 1137822

4 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

4 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

4 out of 5 Stars
Would Recommend

Loan Officer: Crystal Washington

NMLS# 1588494

5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Kayla Thoenen

NMLS# 1548073

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Thank you so much to Nick Littrell for making our home buying experience possible!! Nick and Kathy Monnig was so great with explaining and walking us through everything!! I would highly recommend them and Veterans United. Thanks again!!

Loan Officer: Nick Littrell

NMLS# 1313019

3.5 out of 5 Stars
Would Recommend

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

They make it so easy to get everything done! We loved the to do list, it made things go smooth!

Loan Officer: Lucas Hassemer

NMLS# 1630187

4.5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

My husband and I are very happy to have worked with Veterans United. Our dream home was a bit unconventional, and local banks and credit unions would not work with us. Veterans United processed our loan, got us a great rate, constantly kept us in the loop on where in the process we were with our application, and made our dream a reality. As a Veteran, new home owner and a Realtor I highly recommend Veterans United and our loan specialist Suzanne McClain!!!

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

And yes I have already referred my family to use veterans united

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Seth Wilmes

NMLS# 1632136

5 out of 5 Stars
Would Recommend

Veterans United will work with you , they will constantly ask for information to build your file so that when you find the home , everything goes as smoothly as possible.If in doubt ask questions , keep asking questions they have the answers or will find you the person that has the answers . Respectful , courteous and a great group to work with. An extreme pleasure to work with Jon McCarty and Adam Nelson and all the others in the group.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

3.5 out of 5 Stars
Would Recommend

Extremely long and drawn out underwriting phase. Seems at times the underwriter was just nit picking for things! The VU staff was very good to deal with and other than the underwriting process all went very smooth.

Loan Officer: Janeanne Stephens

NMLS# 149718

2.5 out of 5 Stars
Would Recommend

Getting information in regards to our home buying process was difficult. Lender/loan specialist lacked communication skills

Response from Veterans United

Hi Bobby, one of our top priorities is communication, and we are sorry to learn that things may have been better handled during your experience. We thank you for providing this feedback so that we may seek to improve it moving forward.

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Great experience.

Loan Officer: Edward Kim

NMLS# 1838562

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See all 183,256 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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