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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

218,529

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
164,773
4
42,680
3
7,009
2
2,208
1
1,859

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Showing all 2,320 Army service member reviews from South Carolina

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

1.5 out of 5 Stars

I miss two closing dates because of you all, then you charged me $28.00 a day for something you didn’t do, the same information you had at that time you approve the loan with the same information, will I tell my friends and family about you you better believe I will!

Response from Veterans United

Calvin, thank you for taking the time out of your day to share this information. It is our goal to provide expert and reliable communication through a dedicated Loan Specialist. We would like to learn more about your experience. A member of our Client Advocate team is available to you for help improving our service for future customers. We want to thank you for your service and for choosing Veterans United.

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

I am so thankful for Veterans United. I can't say enough how wonderful the experience was working with them. They made our dream of becoming home owners come true. They went above and beyond in taking the stress out of the home buying process. Thank you Veterans United.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend
Photo submission from Eimiee G.

Is my first time buying a home. People used to tell me it was A very hard and difficult process. It wasn’t for me. The staff made sure everything was squared away and just like that I am a home owner. I’m so happy and satisfied with their dedication a professionalism since day one. Thanks to me my dream came true. Ms. Caitlyn Smith she was outstanding. Always making sure I had the right information. She was always answering my emails in a timely manner. Communication was excellent.

Loan Officer: Damien Shafer

NMLS# 449799

4.5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

4 out of 5 Stars
Would Recommend

Loan Officer: Chris Foreman

NMLS# 1391715

5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Herigon

NMLS# 1812815

4 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Even during these COVID times where communication seems to be lacking and moving while in the military is very difficult Veterans United made everything simple. Throughout the entire process communication was constant and being a first time home buyer their patience is unrivaled. My assigned team were giving me classes daily and teaching me what to look for. They also matched me with a real estate who is still helping with getting my house together after closing. They take care of veterans I highly recommend.

Loan Officer: Clay Rose

NMLS# 1126163

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Adkins

NMLS# 1604527

5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Debord

NMLS# 192560

4.5 out of 5 Stars
Would Recommend

Loan Officer: Keith Shaffer

NMLS# 1683800

5 out of 5 Stars
Would Recommend

Loan Officer: George Eastergard

NMLS# 1446649

5 out of 5 Stars
Would Recommend
Photo submission from Tonya J.

Veterans United has made purchasing our first home an amazing experience. They really walk with you throughout the entire process. And you won't feel like you're in the dark. I never would have imagined I would have learned as much as I did about purchasing a house.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Chisum

NMLS# 1520505

4 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Branch Manager: Jennifer Stewart

NMLS# 412226

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

5 out of 5 Stars
Would Recommend

My experience with Veterans United is something I will treasure. Veteran United will take care of your family as if they were taking care of their own family members.

Loan Officer: Dylan Morgret

NMLS# 1493964

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

I would use Veterans United 10 out of 10 times when getting a VA home loan. The entire experience was made less stressful due to the hard work of the staff.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Outstanding service, the BEST in Customer Satisfaction and is genuinely concerned about the customers he serves. He was always available to answer or address my questions and concerns, and many times, would contact me almost immediately, either by text, email or phone call. A MOST POSTIVE EXPEREINCE!

Loan Officer: Larry McGallagher

NMLS# 1464194

5 out of 5 Stars
Would Recommend

Veterans United treated me wonderfully. I would definitely seek them in the future again if need be.

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend
Photo submission from John R.

My fellow Veterans, time to buy a home and stop renting. You please contact Veterans United immediately. I pray you get the same team of Lance, Julie, and Damien.

Loan Officer: Damien Shafer

NMLS# 449799

5 out of 5 Stars
Would Recommend

Loan Officer: Brandi Arvidson

NMLS# 1531279

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Simply a great experience from a team of professionals!!

Loan Officer: Maureen O'Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend

Mark and his team are very knowledgeable and informative, always professional.

Loan Officer: Mark Dischert

NMLS# 375802

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More Reviews

See all 218,529 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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