Skip to Content

Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

183,143

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
136,310
4
37,168
3
6,165
2
1,891
1
1,609

Filters by recency
Filters by state
Filters by branch of service
Filters by type of loan

Showing all 516 home purchase loan reviews from South Dakota

Starting on Page 3 of 18. Return to Page 1 »

Clear Filters

5 out of 5 Stars
Would Recommend

Customer Service and personal attention. I would recommend Veterans United. Specifically, Stefanie Snow made this experience so much better than any average loan officer.

Loan Officer: Stefanie Snow

NMLS# 1116265

0.5 out of 5 Stars

Despite the tons of other positive reviews I had a bad experience. The Loan team was unresponsive, ordered our appraisal late (our realtor had to call back again to get them to order it again I believe four days later) which pushed our closing date. On top of that we were misled multiple times with their ability to get to clear to close and then actual closing—the loan team had me jumping from the next day to the next expecting to close all while trying to plan a move and trying to get time off at work. There were hidden fees in my final disclosure for seemingly no reason and response time averaged about 7 hours which I think is crazy when you’re supposedly within 24 hours of closing. My realtor was the only one who was responsive and answered questions and he was awesome but... I definitely can’t recommend veterans United to a friend.

Response from Veterans United

Hello Matthew, we are aware that certain aspects of the loan process benefit from exceptional attention to detail by all those involved. Thank you for sharing your voice and for bringing this to our attention. Your comments allow our Client Advocate team to research further for learning opportunities. We are always looking for ways to prevent issues and create an outstanding customer experience. If you wish to connect with us further, please do not hesitate to reach out for support.

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Luke Thurman

NMLS# 916543

5 out of 5 Stars
Would Recommend

Loan Officer: Denise Stroud

NMLS# 1136506

5 out of 5 Stars
Would Recommend

Great people. Don't hesitate if you have any questions.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Jake and Heather we're great to work with. Answered all my questions and made the mortgage process as easy as possible.

Loan Officer: Jacob Powers

NMLS# 1565057

5 out of 5 Stars
Would Recommend

An overall excellent experience.

Loan Officer: Derek Flood-Lorber

NMLS# 984493

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Holdman

NMLS# 369923

5 out of 5 Stars
Would Recommend

Everyone was so attentive and accommodating! It was our first home buying experience and it was a great one! Loved the surprise personalized welcome mat!

Loan Officer: Joe Choi

NMLS# 34787

3 out of 5 Stars
Would Recommend

We seemed to have a difficult time communication with Jennifer Heishman.

Response from Veterans United

Matthew, thank you for reaching out to let us know there was a problem. It is always our goal to provide excellent communication. One of our Client Advocates is currently researching this situation in hopes of ensuring a great relationship across all team members in the future.

5 out of 5 Stars
Would Recommend

100%v recommended. made the process super simple and gave me the confidence i needed as a first time home buyer.

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

4.5 out of 5 Stars
Would Recommend

Having used my Veterans Benefit on Two previous Homes this was the best and easiest one!

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

4 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

0.5 out of 5 Stars

I would NEVER recommend Veterans United to anyone!

Response from Veterans United

Hi Steven, we appreciate hearing from you regarding your experience. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.

4 out of 5 Stars
Would Recommend

The last two survey's were an unexpected expensive inconvenience for us. We were in a flood zone and need an elevation survey and an improvement property survey we found out at the 11th hour. Mr. Miller called and apologized that they had over looked these. Andy and Holly were always very nice. They have great people personalities. Our first agent Adam; was excellent and when he left his position it set us back three or more months. At Closing the Lender sent the $140,000 check to the wrong Title company. That was a crazy.

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend

We had a pleasant experience it wasn't as hard as I thought it would be I home loan teen made it as simple as possible kept on top of everything and we're really wonderful about the whole process I highly recommend Veterans United home loans. We thank you veterans United home loans for a beautiful home you made our dream come true. Robert and Lori

Loan Officer: Dorothy Willy

NMLS# 182161

5 out of 5 Stars
Would Recommend

Loan Officer: Angie Sanders

NMLS# 796987

5 out of 5 Stars
Would Recommend

Thank You so much!

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

I would highly recommend Veterans United to my fellow Veterans over other mortgage companies. Due to the simple facts that not only they understand Veterans, but they are willing to work with our sometime complex issues. This was my second home loan with Veterans United and if I were to ever purchase another home, I would not hesitate coming back.

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Choi

NMLS# 34787

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4.5 out of 5 Stars
Would Recommend

Very helpful and willing to explain when one has questions.

Loan Officer: Carl Thomas

NMLS# 1030850

Start your journey today!

Let’s Go!

See all 183,143 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

More Reviews

See more Veterans United Home Loans reviews from across the web:

Send Your Feedback

We want to hear about your experience with Veterans United!

Now It’s Your Turn!

Join the ranks of these proud Veterans United Homeowners, and make your homebuying dreams a reality.

See if I’m Eligible!

Back to Top

Speak with a Home Loan Specialist today
Representatives Available 24/7 to Better Serve Troops Overseas
A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.