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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,381

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,063
4
36,733
3
6,112
2
1,880
1
1,593

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Showing all 7,625 Army service member reviews from Texas

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5 out of 5 Stars
Would Recommend

Katie made the process feel very easy and she was fantastic. Very pleased

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Production Manager : Miguel Rosinski

NMLS# 1828298

5 out of 5 Stars
Would Recommend

Very friendly and professional

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Veterans United provided my family with our first stress free home buying experience. I was extremely impressed by the professionalism, speed, and accuracy of ALL departments involved in the process.

Loan Officer: Austin Rapp

NMLS# 1865231

4.5 out of 5 Stars
Would Recommend

As a whole i had a great home buying experience with VU. They have superb communication with what is expected from us as a homebuyer and they stay on top of things and do not leave you to wonder whats going on.

Loan Officer: Ryan Ponder

NMLS# 1004260

4.5 out of 5 Stars
Would Recommend
Photo submission from James S.

Veterans United is a very thorough and by the book, that can be very good and bad at the same time. As long as you make sure your ducks are lined up and you have everything in order you should not have any issues closing with this lender.

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin McMillen

NMLS# 221266

4.5 out of 5 Stars
Would Recommend

Loan Officer: Cody Smith

NMLS# 1074565

5 out of 5 Stars
Would Recommend

Excellent service and good communication. I would highly recommend Tony and his team.

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

From start to finish in the loan process, I was extremely impressed. Having worked with other lenders in the past (even during this loan process), I can tell you that Veterans United is definitely a cut above the rest! After all, I did end up going with Veterans United and thought the last lender was great. Sorry other lender, but you didn’t even come close!

Branch Manager: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

5 out of 5 Stars
Would Recommend

The entire process through the WEB interface to the Loan Officer was quick and accurate.

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
Would Recommend

They were very helpful with step by step instruction, video explanations and overall visual learning tools.

Loan Officer: Tim Killday

NMLS# 1698454

5 out of 5 Stars
Would Recommend

The Killeen Texas Branch exceeded my expectations. Kenny processed my application within minutes. Danny and Ryan took care of the rest. This was the fastest closing I ever experienced even with delays on the seller's side of the process. Job well done!

Loan Officer: Danny Reyna

NMLS# 363294

5 out of 5 Stars
Would Recommend
Photo submission from Larry A.

You never know what will happen. Just call them and see.They will work with you. We were very pleased.

Loan Officer: Greg Wiele

NMLS# 1374334

5 out of 5 Stars
Would Recommend

Easy process

Loan Officer: Jeff Beasley

NMLS# 1810148

5 out of 5 Stars
Would Recommend

Not only would I recommend VU to friends and family, I’ve already done exactly that. Also I have directed them to work with Haley because she was absolutely amazing throughout the process. Friendly, easy to talk to, efficient, orderly, I can’t overstate how much of a pleasure it was to work with both Haley and Taylor. Thank you.

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

The staff is great and was there every step of the way to ensure that everything ran like a well oiled machine.

Loan Officer: Fahad Abdul

NMLS# 1752836

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Loree and Veterans United was professional and made our home buying experience stress free and enjoyable.

Loan Officer: Loree Jones

NMLS# 1597653

5 out of 5 Stars
Would Recommend

Great people, full of information and ready to help with everything they can to make the home buying process as stress free as possible.

Loan Officer: Dava Turk

NMLS# 1812721

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Veterans United Home Loans was amazing in helping us purchase our home. There were some issues that occurred during our home buying experience and they helped us to their fullest capabilities. They appointed agents that were timely in their responses and feedback. We couldn’t have asked for a better experience.

Loan Officer: Brad Tweedy

NMLS# 1812017

5 out of 5 Stars
Would Recommend

Tommy Purk was exceptional, great job

Loan Officer: Tommy Purk

NMLS# 1222488

5 out of 5 Stars
Would Recommend
Photo submission from Dustey M.

My wife and I were very pleased with the way everything was handled professionally and in a very timely matter. We were very satisfied.

Loan Officer: John Meissner

NMLS# 1760897

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Danielle is great about followup and answering my questions. She is always very helpful.

Loan Officer: Danielle Grefrath

NMLS# 1698464

5 out of 5 Stars
Would Recommend

Very well organized.

Branch Manager: Chad Bowman

NMLS# 191475

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher Stieffermann

NMLS# 1136517

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

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See all 180,381 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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