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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

164,963

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
121,741
4
34,317
3
5,682
2
1,755
1
1,468

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Showing all 4,447 reviews from Washington

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5 out of 5 Stars
Would Recommend

Such an easy process from start to finish!

Loan Officer: Blake Crutchfield

NMLS# 1464153

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Using Veterans United has made my first home buying experience a wonderful journey. It was so nice to use benefits I have earned serving my country and I was so worried on who to go with for my first home purchase. VU and my team worked quickly and kept me informed of everything I needed to do and processed it all in a timely manner. my wife and I are now in a beautiful home in Ocean Shores Wa. I just did a refi after only 10 months and now I am saving more money and cost me nothing. Cant say enough. it was a smooth transaction and highly recommend them for your VA loans

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Tyson Brockmeier

NMLS# 1278273

5 out of 5 Stars
Would Recommend

This is the second home we’ve bought and refinanced with Veterans United and I would recommend them to all of my friends because of the level of service that they provide. They make you feel like a part of their family even when the process is done.

Loan Officer: Aimee Hall

NMLS# 361642

5 out of 5 Stars
Would Recommend
Photo submission from Kenneth J.

Don't hesitate one minute about using V.U. You'll not find a better loan office to deal with.

Loan Officer: Dan Salter

NMLS# 1407348

4 out of 5 Stars
Would Recommend

Branch Manager - WA: Tammy Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

I was reluctant to go through a refinance on my house, but after talking with Rob and Alyssa they helped me through the process and made it as simple as possible.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Watkins

NMLS# 384700

2 out of 5 Stars

This is my 3rd experience with a VA loan and mortgage companies. This by far the worst. Things happen. I understand that. But this was an ordeal and took way too long and I almost had a sense of arrogance their part. Very poor communication and, I feel, unprofessional work ethic. I was hoping my dealings with this is company would be done but now I have to try and find my missing mortgage payment. I am very glad that neither Elliot or Andrew were ever in any of my units.

Response from Veterans United

Rickie, we're sorry to hear we did not meet your expectations. We'd like to know more details about your purchase to find ways we can improve. Please contact our Client Advocate team to discuss your concerns.

5 out of 5 Stars
Would Recommend

Loan Officer: Anna Denietolis

NMLS# 1076832

3.5 out of 5 Stars
Would Recommend

Veterans United has a dedicated team of home loan specialists who are very responsive and helpful through the entire process. Rett Thompson is a professional, friendly, enthusiastic individual who I would recommend to everyone I know.

Loan Officer: Rett Thompson

NMLS# 1747762

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

4 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

Both Jessica Fitzgerald and Harley were amazing in the home buying process. They helped us so much for being first time home buyers explaining the whole process and the myVU portal is such an awesome tool for uploading documents and them being able to look at them on the spot. It makes everything such a smooth experience. 10/10 would recommend to any veteran looking to buy a home. Thank you all very much for your help!

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer Rambow

NMLS# 1816514

5 out of 5 Stars
Would Recommend
Photo submission from Kasey W.

Everything was flawless. I never had a hiccup I couldn't talk to them about, or they weren't able to answer. I felt like my needs were met and they gave me all the information and time I could have asked for!

Loan Officer: Brad Quint

NMLS# 1249194

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

5 out of 5 Stars
Would Recommend

Loan Officer: Bradley Strubel

NMLS# 1392166

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

4.5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

One can't go wrong with VU. Step by step they'll walk you through the process to getting your dream home!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Molly Meis

NMLS# 1046490

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Jennifer McGarry

NMLS# 1762536

4.5 out of 5 Stars
Would Recommend

My loan specialist (Casey Martin) and his team was helpful and kept me informed as things happened and was proactive instead of reactive!

Loan Officer: Casey Martin

NMLS# 376814

3 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

5 out of 5 Stars
Would Recommend

From start to finish everyone at Veteran's United was easy to work with, they helped us understand what to expect, what was needed, & worked with us to meet all the timelines.

Loan Officer: Matt LaTorre

NMLS# 1054084

5 out of 5 Stars
Would Recommend
Photo submission from Christopher S.

Veterans United made our home buying experience as painless as possible! I have heard horror stories from people who have used other financial institutions and was expecting at least a little bit of push-back, but there was none! Thank you to everyone who helped my wife and I get into our first home!

Loan Officer: Michael Pitts

NMLS# 583598

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

Loan Officer - Washington: Trish Cole

NMLS# 120968

5 out of 5 Stars
Would Recommend

Working with Veterans United was a pleasure from start through closing.

Loan Officer: Hayden Grant

NMLS# 1028340

5 out of 5 Stars
Would Recommend

Having switched to veterans united after a terrible experience with another lender, I can say the difference was quite stark. I would use Veterans United again in a heartbeat. They were amazing start to finish and made the process easy. Thanks guys!

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

We are very grateful for Trish Cole! She came in at time where everyone else we had tried had failed us. Therefore, we were really apprehensive about trying another company but once we met Trish she eased our fears. My husband is a retired Army Soldier, who suffers from P.T.S.D. and just about any episode can set him off. However, everything about our home buying process went smoothly. I love the fact that you have a secure portal to place all of your documents in versus putting it in an email. This is what sets Veterans United apart from the rest. Thank you Trish for assisting us with the purchase of our lifetime!

Loan Officer - Washington: Trish Cole

NMLS# 120968

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See all 164,963 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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