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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

175,637

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
130,217
4
36,041
3
5,984
2
1,841
1
1,554

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Showing all 154,522 home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Collin Ward

NMLS# 1520164

5 out of 5 Stars
Would Recommend

This was my first home loan and VA made the process painless and simple.

Loan Officer: Kayla Prewitt

NMLS# 517082

5 out of 5 Stars
Would Recommend

All agents were professional and kept me up to date throughout the whole process.

Loan Officer: Scott Houin

NMLS# 1245877

5 out of 5 Stars
Would Recommend
Photo submission from Heather A.

As painless as home buying could be.

Loan Officer: Joe Hooker

NMLS# 1289086

5 out of 5 Stars
Would Recommend

Easier process than I thought.

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Anderson

NMLS# 1493972

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Cook

NMLS# 1106948

4.5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

Branch Manager: Mike Dapkus

NMLS# 278249

5 out of 5 Stars
Would Recommend

Loan Officer: Brian Flanigan

NMLS# 1068745

5 out of 5 Stars
Would Recommend

Easy but high-quality experience

Loan Officer: Aaron Brooks

NMLS# 1003530

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brandi Arvidson

NMLS# 1531279

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

The team that I worked with was amazing. This was a very painless experience.

Loan Officer: Bob Doran

NMLS# 1546500

5 out of 5 Stars
Would Recommend
Photo submission from Leonard K.

Thank you, Veterans United, for helping me make my dream come true. Kim El-Darrat and Amber Taylor make a great team and I was so lucky to get to work with both of them.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Felix R.

I will recommend to my friends and family

Loan Officer: Travis Ward

NMLS# 1287868

4.5 out of 5 Stars
Would Recommend

The overall experience was great. The loan team was attentive and responsive throughout the process. My only regret is there wasn't an option to relock the loan rate after it dropped signficantly. My Credit Union offered that option, but I stayed with VU due to the outstanding customer service.

Loan Officer: Josh Stack

NMLS# 1368665

4 out of 5 Stars
Would Recommend

Loan Officer: Timothy Wuest

NMLS# 1009949

5 out of 5 Stars
Would Recommend

Veterans United did an outstanding job in getting me in the house of my dreams.

Loan Officer: Tina Guerra

NMLS# 465979

4 out of 5 Stars
Would Recommend

Loan Officer: Celina Mowrey

NMLS# 378964

5 out of 5 Stars
Would Recommend

Ben and his team were very helpful with any questions we had regarding our loan process.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Great experience all around.

Branch Manager: Tamara L. Hemmie

NMLS# 315763

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend
Photo submission from John G.

They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

4 out of 5 Stars
Would Recommend

For closing we got our apt, but when we got there we had to wait another 3.5 hours before we had to come back and actually sign off on the buyers package. It was even more stressful because we were ready for the original time but waiting even longer made the situation just a little more nerve racking to wait for the call on the next apt time to sign papers. Overall the process buying the house seemed painless. The systems in place and the set-up on-line to upload documents needed.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Great service! From pre (pre) approval to closing.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

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See all 175,637 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.