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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

219,188

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
165,265
4
42,815
3
7,027
2
2,219
1
1,862

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Showing all 187,272 home purchase loan reviews

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4.5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

3.5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Boger

NMLS# 1483287

0.5 out of 5 Stars

DO NOT USE THEM!!!! If you do ensure you get an experienced loan officer who actually cares about your home buying experience. No one was willing to help us even in a hard time.

Loan Officer: Janeanne Stephens

NMLS# 149718

4.5 out of 5 Stars
Would Recommend

Home buying can be very stressful, especially the finance portion. Your loan team is the best resource to help you through this. Veterans United has a great team to help you through the process with peace of mind.

Loan Officer: John Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Truitt

NMLS# 1778643

5 out of 5 Stars
Would Recommend
Photo submission from Abigail H.

The process was so simple, easy, and wonderful! So glad that I found them!

Branch Manager: Alice Schneider

NMLS# 252027

4 out of 5 Stars
Would Recommend

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Reichert

NMLS# 43302

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Hayes

NMLS# 1144691

5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Casteel

NMLS# 920439

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5 out of 5 Stars
Would Recommend

Loan Officer: Haley Denney

NMLS# 1501441

5 out of 5 Stars
Would Recommend

I wished she lived closer to our home so she could see first hand how much her help meant to us

Loan Officer: Amy Carder

NMLS# 1925297

4.5 out of 5 Stars
Would Recommend

Loan Officer: Douglas Lippmann

NMLS# 310771

4.5 out of 5 Stars
Would Recommend

Overall, great experience with VU!

Loan Officer: Jared Wilmes

NMLS# 1378229

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Sherman

NMLS# 1122103

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

4.5 Acres with views forever and a creek to soak my tired feet! Thank you Veterans United, more specifically Carl & Eva, I owe y’all a Margarita & a steak if ya ever make it thru Texas!

Loan Officer: Carl Thomas

NMLS# 1030850

3.5 out of 5 Stars
Would Recommend

Just need to stay on top of them as closing date is expected.

Loan Officer: Andrea Rice

NMLS# 1123296

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Loan Officer: Clayton Meldi

NMLS# 1564820

5 out of 5 Stars
Would Recommend

They take care of all veterans and are very appropriative. They helped me throughout the entire process without any setbacks. They’ll go out of their way to make sure you are approved for the highest loan possible to make sure your success.

Loan Officer: Carrie Freeman

NMLS# 1140687

5 out of 5 Stars
Would Recommend

I can not recommend Veterans United enough. I'm glad a co-worker recommend them to me and I've let multiple others know how great it was to work with Veterans United.

Loan Officer: Douglas Lippmann

NMLS# 310771

You're next!

Join the ranks of our 200,000+ Proud Veteran Homeowners nationwide.

Check My Eligibility →

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Lindsey made this an excellent and stress free experience. I have already told others about her and Veterans United.

Loan Officer: Lindsey James

NMLS# 1374324

5 out of 5 Stars
Would Recommend

Loan Officer: Rachel Gruber

NMLS# 1482523

4.5 out of 5 Stars
Would Recommend

Veteran’s United is overall a great company, they have a very knowledgeable team and work hard to get everything done in a timely manner. The underwriting process was stressful but not overwhelming.

Loan Officer: Kaleb Long

NMLS# 35296

4.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend
Photo submission from Ashley F.

Veterans United is by far the best loan company out there. Everything is cut and dry, very clear, and easy. Never had to go out of my for anything!

Loan Officer: Jake Levy

NMLS# 168064

3.5 out of 5 Stars

I understand there's many things that go into buying a home.With that said, my only issue that I had was with The underwriter. She caused lots of frustration on our end to the point where we were uncertain of the outcome & made us rethink about using VHU in the future.
We submited all necessary docs 3 weeks before closing with no issues...The underwriting person waited 3 days prior to closing to flag an auto loan that ultimately had no cause. They created an unnecessary stressful issue for us. In the end, D. Fritz was able to make it right....THANKS!Additionly our realtor was A+++++ Couldn't have asked for a better agent, thanks Cindy!

Loan Officer: Dustin Fritz

NMLS# 744901

5 out of 5 Stars
Would Recommend

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

Loan Officer: Katelin Lawrence

NMLS# 1793454

4.5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

3.5 out of 5 Stars
Would Recommend

I would say that the rates offered by Veterans Umited were the major reason we went with them. I found the proceasing was a bit cumbersome and felt disorganized at times with multiple request strings to navigate the underwriting phase which cost us money with a last minute well test request. It almost seems like they offer a very gracious prequalification and then shift the burden for meeting it to us instead of basing it on knowledge before hand. Overall the people we dealt with were good, but no one ever answers your calls. Its always leave a message amd they call you back. The process needs refined I think to make it less knee jerk feeling along the way. This is my most process intensive mortgage of three in the last 20 years.

Loan Officer: Kyle Gardner

NMLS# 1203784

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More Reviews

See all 219,188 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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