Veterans United home loans Team Members are great to deal with and knowledgeable about VA Home Loans. The light house program is great (thank you Mr. Danny Dodd). I closed our house without any issue and on the scheduled day and time. Jake thank you for keeping me up dated until the last minute. Thank you to those who were helping Bryant, Jake and underwriters to make sure that I closed my house on a timely manner. I am now proud veteran home owner.
It was less painful than I was expecting this whole process to be. Everyone was really helpful!
They made my first home buying experience seamless. Kalab Long and his team were amazing and we succeeded in landing my dream home! Veterans United online makes obtaining the loan so much easier. It tells you what to do by presenting what documents are needed. Then all you do is upload what they're requesting. Amazing experience!
They were wonderful. I can't say enough positive things about them. All of them are totally professional and very knowledgeable and helpful.
Reasons I would not recommend:
-free float down was pitched as a sales point. Then told by another team member was not available. So I had didn’t answers the same day from two different VU on our loan team. This was a week after we decided to go with VU.
-Generally organization, what is the end state of the item you need so we don’t have to go back and forth. We can get you what you need in one shot.
-Errors on final statements. A VA loan expert should know that va loans don’t pay pest control fee.
Some positives: Eric was a joy to deal with. If his tact and knowledge were universal this would be a different review.
-the website was a great add. The team was helpful as we had to email everything. Jessica upload our docs as we only had mobile phones.
-VU was able to accommodate a 30 day closing. That was nice.
No other comments. Overall satisfied.
I believe that veterans United try to get us the best rate possible. And we think Nathan for all his hard work
We will recommend Veterans United to our friends. Now I understand why Veterans United is rated number-1.
There is no other team out there that will work harder to make sure your home buying experience is smooth as possible.
Was not sure how a veteran of my age would be treated, my service was a very long time ago. Was obviously never a problem. Thank you Veterans United.
My problem was not with Jason it was with the title company that was used. My experience with WFG was horrible.