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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

180,410

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
134,085
4
36,739
3
6,113
2
1,880
1
1,593

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Showing all 78,258 Army service member home purchase loan reviews

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5 out of 5 Stars
Would Recommend

Kelly and her team was incredibly helpful, and walked me through every step of the loan process. Whenever there was an issue or delay, they were right on it, and always kept me updated. My wife and I couldn't be happier with our home, and the awesome team at Veterans United who helped us get it!

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

I will definatly recommend veterans united.

Loan Officer: Marlon Galbreath

NMLS# 1329978

5 out of 5 Stars
Would Recommend

I want to thank Jeff from the lighthouse program for working with me and getting me to the pre qual state and Jason and Megan for ushering me from loan approval to closing! Thank you Thank you Thank you!!

Loan Officer: Jason Bals

NMLS# 1599125

5 out of 5 Stars
Would Recommend

Great company.

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Definitely recommend Veterans United for your home loan.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
Photo submission from Ben D.

I want to thank the team at Veterans United for working with me every step of the way through this loan. The team worked really hard day one all the way to the closing to get the loan approved, and even closed almost a week early. My family and I are extremely grateful for all the hard work. We love our new home and none of this wouldn't have been possible without all the hard work and dedication this team put forth. Thank you!!

Loan Officer: Jimmy Stranz

NMLS# 1031713

4 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

I will reccomend my fellow troops to go threw veterans United! Thank you for everything and the home is AMAZING!!

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Highly recommended to us & for good reason! We will definitely use them again for any home-buying needs.

Loan Officer: Nathan Jackson

NMLS# 1223739

5 out of 5 Stars
Would Recommend

I wished I'd had this kind of experience with my very 1st house when buying.
These folks knew exactly what they were doing and they did everything above and beyond

Loan Officer: Christopher Prenger

NMLS# 1155104

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

I am very satisfied with Veterans United, they will take good care of you.

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend

Veterans United is a great organization that was able to make the changes of buyer a home seem very painless.

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars
Would Recommend

I would like to thank the entire loan team with all their help through the process.

Loan Officer: Douglas Lippmann

NMLS# 310771

3.5 out of 5 Stars
Would Recommend

Loan Officer: Joel Grisamore

NMLS# 1374341

5 out of 5 Stars
Would Recommend
Photo submission from Robert Q.

The entire process with VU was great.

Loan Officer: Matt Landis

NMLS# 910611

4 out of 5 Stars
Would Recommend

Loan Officer: Carl Thomas

NMLS# 1030850

5 out of 5 Stars
Would Recommend

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

2 out of 5 Stars

All text or email don't really like that, should have gone with someone local.

Response from Veterans United

Luis, Thank you for sending this survey in. Veterans United always strives to have one on one contacts throughout the process of getting your loan. We are always here for any questions or concerns and will assist you as fast as we can.

5 out of 5 Stars
Would Recommend

Loan Officer: Karol Hart

NMLS# 1202012

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Billy and Melissa made it so i had very little to do before closing. Their professionalism is second to none. They answered all my questions and concerns. When it was time to send the paperwork to the underwriter we had Zero defects and was approved very quickly. You cant ask for any better service than that . Thanks Billy/ Melissa ....... The Kelly Family

Loan Officer: Billy Watkins III

NMLS# 384700

5 out of 5 Stars

Production Manager: Heather Damer

NMLS# 12449

5 out of 5 Stars
Would Recommend
Photo submission from William P.

Brian, Jennifer and their team did an outstanding job making our buying experience the best and easiest ever. This team is unbelievable!!

Loan Officer: Brian Bradley

NMLS# 1464173

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Hopkins

NMLS# 1525090

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

4.5 out of 5 Stars
Would Recommend

Truly happy with the service as a veteran makes me happy I used this company

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Thank you all so much for working so hard in helping us purchase our forever home!!

Loan Officer: Edward Kim

NMLS# 1838562

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See all 180,410 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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