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Veterans United Reviews

See why we’re rated 5-stars!

 
4.8 out of 5
Average Customer Satisfaction Rating
445,235 reviews
from Veterans like you… and counting!
98.2% would rec
to Veterans and their families
4.9 out of 5 Trustpilot logo
4.8 out of 5 Zillow logo
4.9 out of 5 Lending Tree logo
Navy
Army
Caring Easy Supportive Linda J., Marines
Army
Army
Army
Trustworthy Knowledgeable Streamlined Dan S., Air Force
Army
Navy
Clear Responsive Experts Tony D., Army
Marines

Get a peek behind the curtain

We ask in-process folks what it’s like working with us. Here’s what they have to say:

Overall Rating
5
4
3
2
1
91% Get clear answers to their questions
88% Get a quick reply when they reach out
87% Feel heard loud and clear by their team

Showing all 445,235 unfiltered reviews

5 out of 5 Stars

I had an incredible experience with Veteran's United. The process was smooth and efficient and I felt informed every step of the way. I am so grateful to have had the opportunity to buy a home with Veteran's United.

headshot image of Zachary Debord

Loan Officer: Zachary Debord

NMLS# 192560

5 out of 5 Stars

The experience with Nichole and her team has always been a great experience. They always work with great efficiency and they care about the customer. I’m very satisfied with their performance and customer care and. And I would highly recommend them without any reservations

headshot image of Nichole Barber

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars

We have a history of success. Thank you all.

headshot image of Ross Pierson

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
headshot image of Britt Blaesing

Loan Officer: Britt Blaesing

NMLS# 1770415

5 out of 5 Stars
headshot image of Kendall Haun

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Photo submission from Cristal P.

I would recommend Veterans United one thousand percent and then some. They were so communicative throughout the entire process. Never once did I feel as though I did not understand what was happening or lost. Any questions that I did have, they answered and were extremely patient. The entire VU team was professional, friendly, and knowledgeable. It made me feel as though this was not my first time buying a home because it felt so natural. I was afraid the process would be long, hard, and maybe someone would pull the wool over my eyes. But the transparency of the VU team made all those fears go away. They truly are in this for the right reasons and it shows. They helped me and my family purchase our first home in less than a month and we are forever grateful and blessed!

headshot image of Steve Kincheloe

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Tyler Oakley

Loan Officer: Tyler Oakley

NMLS# 2000329

5 out of 5 Stars

My experience with Veterans United was genuinely outstanding. Everything was explained clearly from beginning to end, and the team stayed accessible, responsive, and supportive throughout the entire process. Even when my plans shifted, they adapted quickly and kept things moving without delays. Buying a home is naturally stressful especially as a first time home buyer, but they made it as smooth and manageable as possible. The little touches like sending $5 for a coffee during a long day really showed how caring and thoughtful the team is. I’m truly thankful and would absolutely recommend Veterans United to anyone.

headshot image of Clay Rose

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
headshot image of Trip Klaus

Loan Officer: Trip Klaus

NMLS# 1997201

4.5 out of 5 Stars
headshot image of Jay Christman

Loan Officer: Jay Christman

NMLS# 1812715

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4.5 out of 5 Stars

off to a slow start and lack of communication but as time went on it turned into a very positive experience.

headshot image of William Kennedy

Loan Officer: William Kennedy

NMLS# 2122775

5 out of 5 Stars
headshot image of Todd Keicher

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars

I want to express my sincere appreciation for the outstanding service provided by Ryan Ashburn - Loan officer - throughout my loan process. From start to finish, Ryan demonstrated exceptional professionalism, clear communication, and a deep understanding of the lending process that made every step smooth and stress-free.Ryan and I developed a strong rapport early on, especially due to our shared military experience and commonality. That mutual understanding created a level of trust and comfort that truly set him apart. His commitment to getting my loan funded on time was evident in everything he did.In addition, Ryan referred me to Matt Iannacio& Team, an excellent realtor who provided professional, detailed, and attentive service in helping us find the right home. Matt’s dedication and expertise made the home-searching experience efficient and enjoyable.I also want to acknowledge Joshua Grove, the loan processor, for the excellent job he did. Joshua was organized, responsive, and thorough, ensuring that every detail was handled efficiently.Additionally, Susan Ripley from the Lighthouse team provided outstanding support. Her guidance, communication, and follow-through helped keep everything moving in the right direction.Overall, Ryan Ashburn ( Loan Officer )and his entire team delivered a top-tier experience. Their professionalism, teamwork, and genuine care for their clients exceeded my expectations. I highly recommend them to anyone seeking a smooth and successful loan process. Keep up the great job in helping Veterans!!

headshot image of Ryan Ashburn

Loan Officer : Ryan Ashburn

NMLS# 2536847

5 out of 5 Stars
headshot image of Chris Campbell

Loan Officer: Chris Campbell

NMLS# 1604496

5 out of 5 Stars
headshot image of Nick Holman

Loan Officer: Nick Holman

NMLS# 1052289

5 out of 5 Stars

Working with Brice at Veterans United was an absolute blessing. As a first-time homebuyer navigating this journey on my own after divorce, I was honestly nervous about the process—but Brice made everything feel manageable and even exciting. He was incredibly kind, knowledgeable, patient, and truly a steady guide through every step.What stood out most was how attentive and supportive he was—not just with me, but with making sure my daughter and I felt confident and cared for the entire way. Thanks to Brice, we’re now in our beautiful new home, living the American dream once again.If you're looking for a lender who is organized, trustworthy, and genuinely invested in your success, I can't recommend Veterans United—or Brice—highly enough!

headshot image of Brice Mueller

Loan Officer: Brice Mueller

NMLS# 1909618

5 out of 5 Stars

We have worked with Adam Craig several times through Veterans United, and every experience has been excellent. Adam is knowledgeable, dependable, and truly committed to helping his clients. He communicates clearly, keeps everything on track, and makes the entire process straightforward and stress-free.We appreciate how quick he is to respond to questions and how he takes the time to explain each step. It is rare to find someone who consistently delivers this level of service, and that is why we continue to work with him.If you want a loan officer you can trust, Adam Craig is outstanding. We recommend him with complete confidence

headshot image of Adam Craig

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
headshot image of John Schnurbusch

Loan Officer: John Schnurbusch

NMLS# 1813273

5 out of 5 Stars
headshot image of Chelsea Browner

Loan Officer: Chelsea Browner

NMLS# 1960358

5 out of 5 Stars
headshot image of Vishal Patel

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
headshot image of Mike Rahmoeller

Loan Officer: Mike Rahmoeller

NMLS# 1882063

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Experience first-hand why 353,602 homeowners give us a perfect score!

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5 out of 5 Stars

Well Organized and Encouraging Teamwork. Supportive of the Veterans Individual needs in the process of purchasing a home.

headshot image of Ginny Young

Loan Officer: Ginny Young

NMLS# 187898

5 out of 5 Stars
headshot image of

Loan Officer:

NMLS# 1044957

5 out of 5 Stars

Had a great team!! Their always so knowledgeable, kind, caring and supportive throughout the whole process.

headshot image of Tommy Heller

Loan Officer: Tommy Heller

NMLS# 2053002

5 out of 5 Stars

Being a Veteran I wanted to purchase a home. Not having the best credit score I tried anyway.I had the most wonderful team of financial personnel. Starting with Ms.Britney, who stood with me from being to end. She had a team that's unbelievable. The process was great they gave me a Realtor that'was unbelievable,Mr. David to get my scores where they need to be. This team work so hard, my sellers representative was how was they able to close so fast. I would recommend any veteran to call and try to purchase a home . Ms. Brittney who stated it all off for me. I will always remember Ms. Brittney and her team. And I will talk toy veteran friends to reach out to Ms. Ms. Brittney

headshot image of Brittney Yount

Loan Officer: Brittney Yount

NMLS# 1140314

5 out of 5 Stars

Everyone was very nice, helpful and professional. They all made a normally stressful process seem easy. The to do list kept me on top of the process and in the loop. I went into this with reservations because of my age and they were all very supportive.
5 star... highly recommend.

headshot image of Greg Heins

Loan Officer: Greg Heins

NMLS# 1862552

5 out of 5 Stars
Photo submission from Andy A.

Working with Reed and the Team at Veterans United was exciting and a delight to have a group of top-notch professionals working toward one common goal-our homeownership.Never were there days of frustration or uncertainty working with this amazing team, who often anticipated our needs with a ready solution and found everyone always attentive providing excellent customer service with each interaction.The Veterans United Team was Magnificent!Thanks again for assisting us becoming homeowners.

headshot image of Reed Murray

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
headshot image of Matthew Lucas

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
headshot image of Hunter Hukari

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars

Not our first home, but our first home purchased using my VA eligibility. Started pre qualifications with a different lender and loan officer apparently decided we were not going to be an easy loan and didn’t even return calls. Reading reviews for best VA lenders, led me to highly rated for customer service, Veterans United. Experience was off the charts better. Absolutely unbelievable the difference from any previous home purchased.

headshot image of Marcus Crossgrove

Loan Officer: Marcus Crossgrove

NMLS# 1875139

5 out of 5 Stars
headshot image of Jake Hanson

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars

I believe every area can use more transparency.

headshot image of Lily Farnen

Loan Officer: Lily Farnen

NMLS# 1912630

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