Amazing to work with!! Literally from approval to closing in 1 month. Trust their realtors. Trust your home buying team. They will always watch you six. They will be there everyday with an answer or a way to get the answer quickly.
VU continues to exceed expectations. This is our third home purchase with them. Will use again and recommend to our friends.
I would also like to give special thanks to Nicole is she also played a pivotal role in me securing my loan. She was very thorough and didn't skip any corners. She always double and triple check to make sure that I had a full understanding of not just what documents were required but why as well.
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Veterans United portal: I really liked the portal. Very user friendly was so easy to navigate. The Meet your team was so nice to put a face to voice. I like how the portal broke down process of the morgage.
Title processing: Great. I was involved in choice of the named company. Even though they were on the west side of the U.S. the process went pretty smooth.
The Veterans United team used all the communications applications, Voice, text, and email to keep process updates. Example letting me know via text, email and phone call to let me know I had a task open on the portal. All these little touches helped to make the mortgage successful.
Referral: plan to let everbody know they need to consider Veterans United for future mortgage needs. The only thing that could have rated this process more than 5 stars would be meeting team in person or even meeting Rob Riggle. I will say we rate your sevice but inorder for the procees to work the customer must be proactive too!
Thank you! MONA S.
Jordan and his team did a fabulous job helping me as a first time homebuyer! The knowledge they hold in the services they provide is unmatched. I rarely needed to ask any additional questions because they were extremely thorough. If i did have any questions they were answered promptly. They are all amazing at what they do and you can tell they truly care about their clients! They made the loan process a breeze for me and helped me feel confident. I would recommend everyone to use them if the option is available.
I felt the process was smooth, everyone involved was awesome and understanding! Great experience!
I was blown away by the whole team. Everyone was more than helpful and made me feel understood, and appreciated. I would always recommend VU!
First time home buyers and everyone worked with us and did an outstanding job helping us and making our dream come true I would recommend anyone to go with them for their home loan