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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,272

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,092
4
33,496
3
5,555
2
1,710
1
1,419

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Showing all 24,053 Air Force service member reviews

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5 out of 5 Stars
Would Recommend

We love Veterans United and especially Anne Kuster, our senior loan officer. We first found Veterans United and Anne 3 years ago when we purchased our home. She made us feel so comfortable and explained each step of the mortgage process. That mortgage was by far the smoothest and fastest loan from start to close that we’ve ever experienced. Since then, we’ve refinanced twice and we always ring Anne from Veterans United for all of our home loan needs. She’s honest, trustworthy and gets the job done.

Loan Officer: Anne Kuster

NMLS# 1068788

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Ridgel

NMLS# 1838119

5 out of 5 Stars
Would Recommend

Veterans United is a very experienced team and couldn't have made it any easy and they did all the hard work for my wife and I.!! Also quick to respond to your phone call or email and kept us updated on the entire loan process...!!! Thank you Veterans United

Loan Officer: Steve Hopper

NMLS# 1493953

4 out of 5 Stars
Would Recommend

Veterans united do a good job. Much quicker on a refinance than a first time loan. I used them 2 times. Would recommend them to others.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend
Photo submission from Tyler H.

If you'e reading this, don't buy a home with anyone else! Veterans United is the only place you need! They took care of everything and got me into a new home in 24 days! Thank you!

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Joshua Mantle

NMLS# 1450301

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

Veterans United shouldbbe your first and only option. They will work with you from start to finish. No matter what happens, they will be thwre for you. You CAN NOT go wrong with Veterans United.

Loan Officer: Nate Bohon

NMLS# 1136526

5 out of 5 Stars
Would Recommend

Veterans United was amazing! Great rates, customer service, and support! Great for first time homebuyers !

Loan Officer: Kollin King

NMLS# 1375182

5 out of 5 Stars
Would Recommend

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Veterans United Home Loans Team has been phenomenal throughout the whole process, making our first time home buying experience achievable and extremely positive. Thanks You!

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Everyone on my team was great to work with and clearly and concisely explained everything every step of the way. I don't think I would have gotten this kind of service anywhere else.

Loan Officer: Tim Langdon

NMLS# 610467

4 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
Photo submission from Richard C.

I would advise and have advised any Veteran to allow Veterans United Home Loans to use their Mortgage Services. Professional Staff that is well trained to take you through the process in a error free, sometimes difficult system. Thank you so much to Rob, Kristy and Alyessa.

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

At first, I was skeptical about using another agency to purchase my home beside my bank. Once I began to work with Veterans United all of my fears and presumptions disappeared. The entire company was willing to help with any question or concern about the home purchasing process. They helped guild me from start to finish and were the dream team I could only wish for. I am now a homeowner and have discovered the American dream, thank you Veterans United I could not have done it without you!

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

it was such a pleasure working with the keicher team. irecomend them and veterans united to all vets.....

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Winsor Cooper

NMLS# 317950

4.5 out of 5 Stars
Would Recommend

Loan Officer: Allie Leiva

NMLS# 1558421

5 out of 5 Stars
Would Recommend

Loan Officer: Doug Lippmann

NMLS# 310771

5 out of 5 Stars
Would Recommend

My experience was amazing! Veterans United took getting me into my home personally, and made my homebuying experience as stress-free as possible. Brandon Brown, Lisa, and the rest of his team was amazing!

Loan Officer: Brandon Brown

NMLS# 1493029

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend
Photo submission from Kristen P.

So happy with my experience with Veterans United. Not only did they provide the most competitive rates, they treated me with value and respect. The entire process was so easy! The online portal was easy to navigate and our loan specialist was very responsive and professional. Beyond satisfied with my experience & hope to use them again in future home buying!

Branch Manager: Kelly Stephens

NMLS# 58755

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Stack

NMLS# 1368665

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

2.5 out of 5 Stars

Be prepared for the process to take considerable time to approve and be prepared to wait.

Response from Veterans United

Thank you for your advice Rosalie. This is excellent information for home shoppers to know. Some loans are more complicated than others, and can lead to a longer than average closing time. Regardless of the type of loan, we have the expertise to assist in each step of the process. We also have a dedicated Client Advocate team here to assist Veterans during and after a home purchase. Please contact us if we can be of any assistance to you in the future.

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Kawelaske

NMLS# 1698477

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See all 160,272 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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