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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

261,313

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

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5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

I would just like to say thank you to VU for being such an amazing loan company. The process was quick, simple, and transparent.I cannot speak highly enough of my loan team. Zach, Julie, and Luke were amazing. They were responsive and polite. The VU portal made things so easy also.Again, Thank you Zach and Julie and the VU team!

Loan Officer: Zach Kieffer

NMLS# 1025330

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Wilson

NMLS# 1530897

5 out of 5 Stars
Would Recommend

Loan Officer: Kedric Busch

NMLS# 1811777

5 out of 5 Stars
Would Recommend
Photo submission from Michael C.

The Veterans United team made this a very easy and memorable experience... big thanks to NEAL ROEDER....y'all were amazing!!

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Alexander

NMLS# 1961964

5 out of 5 Stars
Would Recommend

Loan Officer: Kevin Schawo

NMLS# 1965904

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Lyman

NMLS# 1312488

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5 out of 5 Stars
Would Recommend

Loan Officer: Tim Alvis

NMLS# 373984

5 out of 5 Stars
Would Recommend

Loan Officer: Jaimie Geiger

NMLS# 842497

5 out of 5 Stars
Would Recommend

As a first-time homebuyer, and looking to purchase across the country, I was beyond happy to come across Veterans United and the wonderful resources they had to offer. They set me up with a loan team and even an agent who knew the area I was searching in, and I even had the unique opportunity to work with two different loan specialists, Zachary Nelson and Tyler Chinn. In addition, I knew that I had support from Kristen Bailey, my Loan Coordinator, who helped tie together communication between Tyler, my agent, the other departments within Veterans United, and myself. Lastly, as my closing date neared, I received a wonderful list of all of the necessary utility companies in the area from my Home Concierge, Briana Edler. It made the move-in and settling in process a breeze! Had I known that I would receive such rockstar service, I would have narrowed down my list of potential lenders to EXCLUSIVELY Veterans United!

Loan Officer: Tyler Chinn

NMLS# 1933964

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend
Photo submission from Ernest J.

Chris Hill and Adrienne Smith did an outstanding job! They kept me in the loop of everything going on. They responded very quickly to my requests. This was one of the most pleasant experiences I have had with a VA Loan. These guys are the creme de la creme in processing loans for veterans—no need to look anywhere else for a loan when you have the best.

Loan Officer: Chris Hill

NMLS# 868934

4.5 out of 5 Stars
Would Recommend

The VU team and MyVU website made the entire process as easy as it could possibly be. We always felt the team had our financial interests in mind and never felt pressured to make an important decision too quickly. Everyone was patient and worked on our terms. 10/10 would recommend!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

If you want a great experience with home buying Veterans United is the way to go. So helpful and resourceful. As a first time home buyer, I didn't know much of the verbiage or what even to expect, but Veterans United had exactly what I needed to understand what was going on. From the videos explaining the process you were currently going through to the immediate assistance to answer any questions I had. Bonus, they even send you links to useful offices or services you might need at your new address.
Such a great experience!!!

Loan Officer: Jessica Edwards

NMLS# 1629864

5 out of 5 Stars
Would Recommend

I never thought that I would ever get a loan approved. The process was easy and the staff was great to work with

Loan Officer: Allison Basnett

NMLS# 824203

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

4 out of 5 Stars
Would Recommend

Loan Officer: Erica Haynes

NMLS# 1699489

4 out of 5 Stars
Would Recommend

Loan Officer: Donald Webber

NMLS# 892467

Ready to see for yourself?

Experience first-hand why 199,157 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Madison

NMLS# 832361

5 out of 5 Stars
Would Recommend

Loan Officer: Angela Hake

NMLS# 1653266

5 out of 5 Stars
Would Recommend

Loan Officer: DJ Monaghan

NMLS# 1963110

5 out of 5 Stars
Would Recommend
Photo submission from Colin S.

John Parker is exceptionally knowledgeable, he is quick to respond and was extremely helpful through the entire process. This is my second home loan he has helped me with. John is the absolute best.

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Loan Officer: Kody Gilbow

NMLS# 192566

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Mange

NMLS# 177094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Casey Martin

NMLS# 376814

5 out of 5 Stars
Would Recommend

I’m beyond happy with service I have been provided. From the loan process, to the buying process, I couldn’t have asked for a better outcome.

Loan Officer: Jeff Magsamen

NMLS# 50787

More Reviews

See all 261,313 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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