VU was great. Their use of technology made the whole process headache free and their competitive rates won us over.
From applying for the loan to closing, the entire process is to be commended. I would highly recommend Veterans United of Austin, Texas for Veterans seeking the purchase of a home in Texas.
VU wash very helpful during the whole process. I appreciate Jackie O'Brien hard work to get loan approval!
I was beyond amazed at the level of customer service Mike Mange and his team provided, I was never wondering what the next step was and was always impressed at how quick they responded to my questions or concerns...even on the weekends! Truly, first class service.
My mortgage was sold before I ever made a payment. It screwed everything up until I can refinance. It absolutely fucked all my finances up. I was excited that Veterans united was relatively flexible with splitting payments in two every month. I try to reduce stress in my life. The military is stressful enough. Veterans United added stress in a huge way. I wasn't going to have to pay my first payment until October. I had go pay it this month to PennyMac and had to deal with it while deployed. Not only will I not refer my friends to VU, anytime I hear people talk about buying a home I will go out of my way to earn them.
Both Jeremy and Andrea were exceptional! Any questions I had were answered quickly, clearly and concisely. I was always in the loop. Very impressed with veterans united.
Colin and Lauren were great!! Would definitely recommend to friends and family
The most outstanding people to work with friendly , easy to talk to and they really work hard to help you.
From the first contact through closing everyone we had dealings with was knowledgeable and professional. When a problem arose your staff was willing and ready to help resolve the issue in a very timely manner.
Rock solid team support!
Outstanding team from the initial conversation to the final day of closing. I was always walked through every step of the loan process.Best experience.
There is difficulty understanding everything that needs to take place in order to get to the underwriting process. The web portal is perfect and cuts time. Emails explaining next steps and to do's were terrific.
I am very pleased with my experience working with veterans United, I can't say enough good about them
Knowledgeable, professional and kind. They work hard for you