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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
98,025 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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Reviews Breakdown

5
83,570
4
11,380
3
1,737
2
767
1
571

Showing all 1,298 Coast Guard service member reviews

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5 out of 5 Stars
Would Recommend

VU was great. Their use of technology made the whole process headache free and their competitive rates won us over.

Loan Officer: Larry Gonzales

NMLS# 1452722

5 out of 5 Stars
Would Recommend

From applying for the loan to closing, the entire process is to be commended. I would highly recommend Veterans United of Austin, Texas for Veterans seeking the purchase of a home in Texas.

Branch Manager: Chad Bowman

NMLS# 191475

3.5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Nelson

NMLS# 1599016

5 out of 5 Stars
Would Recommend

VU wash very helpful during the whole process. I appreciate Jackie O'Brien hard work to get loan approval!

Loan Officer: Dustin Fritz

NMLS# 744901

4.5 out of 5 Stars
Would Recommend

Loan Officer: Maureen O''Hare

NMLS# 1064196

5 out of 5 Stars
Would Recommend
Jimmy H

I want to thank Spencer Thompson and his team at Veterans United. It was my first time buying a home and they made everything go very smooth and explained everything in detail that I didn't understand. I can never thank them enough. I would highly recommend Veterans United.

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Would Recommend

I was beyond amazed at the level of customer service Mike Mange and his team provided, I was never wondering what the next step was and was always impressed at how quick they responded to my questions or concerns...even on the weekends! Truly, first class service.

Loan Officer: Mike Mange

NMLS# 177094

1 out of 5 Stars

My mortgage was sold before I ever made a payment. It screwed everything up until I can refinance. It absolutely fucked all my finances up. I was excited that Veterans united was relatively flexible with splitting payments in two every month. I try to reduce stress in my life. The military is stressful enough. Veterans United added stress in a huge way. I wasn't going to have to pay my first payment until October. I had go pay it this month to PennyMac and had to deal with it while deployed. Not only will I not refer my friends to VU, anytime I hear people talk about buying a home I will go out of my way to earn them.

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Production Manager: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
Would Recommend

Production Manager: Rylan Maddox

NMLS# 973196

5 out of 5 Stars
Would Recommend

Both Jeremy and Andrea were exceptional! Any questions I had were answered quickly, clearly and concisely. I was always in the loop. Very impressed with veterans united.

Loan Officer: Jeremy Henry

NMLS# 186485

4.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Colin and Lauren were great!! Would definitely recommend to friends and family

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Leanna Moss

NMLS# 1126212

5 out of 5 Stars
Would Recommend

The most outstanding people to work with friendly , easy to talk to and they really work hard to help you.

Loan Officer: Janeanne Stephens

NMLS# 149718

5 out of 5 Stars
Would Recommend

From the first contact through closing everyone we had dealings with was knowledgeable and professional. When a problem arose your staff was willing and ready to help resolve the issue in a very timely manner.

Loan Officer: Jon Beahan

NMLS# 181325

5 out of 5 Stars
Would Recommend

Rock solid team support!

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Outstanding team from the initial conversation to the final day of closing. I was always walked through every step of the loan process.Best experience.

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

There is difficulty understanding everything that needs to take place in order to get to the underwriting process. The web portal is perfect and cuts time. Emails explaining next steps and to do's were terrific.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

Loan Officer: Jessica Fitzgerald

NMLS# 1406881

4 out of 5 Stars
Would Recommend

Loan Officer: Derek Kriegshauser

NMLS# 954436

5 out of 5 Stars
Would Recommend

I am very pleased with my experience working with veterans United, I can't say enough good about them

Loan Officer: Ryan James

NMLS# 1599257

5 out of 5 Stars
Would Recommend

Very awesome.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Madrid

NMLS# 1161632

5 out of 5 Stars
Would Recommend

Very professional

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Knowledgeable, professional and kind. They work hard for you

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Heggarty

NMLS# 902811

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See all 98,025 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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