Asli was a real joy to work with. buying a new home is a long process. That can be very confusing. She made it a pleasant experience.
Working with Jessica and Mitch has been such a pleasure. Couldn’t be happier with the support I received from the two of them. I was never left wondering and throughout the entire process they were there to answer all of my questions. Overall wonderful experience.
This was my second time using Veterans United. First time for a refinance & second time for a home purchase. Both times I received top notch customer service & loan processes were handled efficiently.
My family and I can’t thank Veterans United enough for our 1st buying experience. The entire VU team was highly committed and highly communicative throughout the mortgage process. Ultimately, VU’s ability to keep the loan on track was flawless. Furthermore, the realtor you recommended Mr. Lee Thomas at Core Alliance Realty was amazing. He cleared his whole schedule and found us a house in less than 48 hours. Thank You
There was an amazing lack of communication from Josh and his team. I also feel like a lot of things were left to the last second and became an emergency when there was no need for this to happen.
Response from Veterans United
We appreciate the feedback Adam. We understand that a lack of communication can cause additional stress during your loan process. This information will help us ensure that other Veterans in the future do not have a similar experience. A member of our Client Advocate team has left you a message for any additional details. Thank you again.
Sam Carmack was extremely responsive, collaborative with our realtor and helpful