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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

121,945

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
104,798
4
13,532
3
2,016
2
910
1
689

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5 out of 5 Stars
Would Recommend

Asli was a real joy to work with. buying a new home is a long process. That can be very confusing. She made it a pleasant experience.

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

Loan Officer: Nate Reeves

NMLS# 856448

4 out of 5 Stars
Would Recommend

Loan Officer: Camron Hermann

NMLS# 1247956

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Keith

NMLS# 1563990

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
Jimmy H

I want to thank Spencer Thompson and his team at Veterans United. It was my first time buying a home and they made everything go very smooth and explained everything in detail that I didn't understand. I can never thank them enough. I would highly recommend Veterans United.

Loan Officer: Spencer Thompson

NMLS# 1094723

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Working with Jessica and Mitch has been such a pleasure. Couldn’t be happier with the support I received from the two of them. I was never left wondering and throughout the entire process they were there to answer all of my questions. Overall wonderful experience.

Loan Officer: Mitch Casteel

NMLS# 920439

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend

Loan Officer: Ashleigh Quinn

NMLS# 342058

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Almazan

NMLS# 1282293

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Bakker

NMLS# 1698016

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

This was my second time using Veterans United. First time for a refinance & second time for a home purchase. Both times I received top notch customer service & loan processes were handled efficiently.

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

My family and I can’t thank Veterans United enough for our 1st buying experience. The entire VU team was highly committed and highly communicative throughout the mortgage process. Ultimately, VU’s ability to keep the loan on track was flawless. Furthermore, the realtor you recommended Mr. Lee Thomas at Core Alliance Realty was amazing. He cleared his whole schedule and found us a house in less than 48 hours. Thank You

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Kris Carmichael

NMLS# 966989

4 out of 5 Stars
Would Recommend

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

4 out of 5 Stars
Would Recommend

Loan Officer: Ty Reece

NMLS# 1698020

5 out of 5 Stars
Would Recommend

Loan Officer: Jason Bals

NMLS# 1599125

0.5 out of 5 Stars

There was an amazing lack of communication from Josh and his team. I also feel like a lot of things were left to the last second and became an emergency when there was no need for this to happen.

Response from Veterans United

We appreciate the feedback Adam. We understand that a lack of communication can cause additional stress during your loan process. This information will help us ensure that other Veterans in the future do not have a similar experience. A member of our Client Advocate team has left you a message for any additional details. Thank you again.

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Hayes

NMLS# 943102

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Sam Carmack was extremely responsive, collaborative with our realtor and helpful

Loan Officer: Sam Carmack

NMLS# 1524886

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Morris

NMLS# 1598793

4 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Beasley

NMLS# 1249858

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See all 121,945 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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