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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
95,170 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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Reviews Breakdown

5
81,054
4
11,116
3
1,694
2
751
1
555

Showing all 9,782 Marine Corps service member reviews

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5 out of 5 Stars
Would Recommend

The Team was very good at what they did. Keep me posted all the time.

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

The only problems that I had were due to my unique situation, but were resolved in a timely manner.

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Wessel

NMLS# 673643

5 out of 5 Stars
Would Recommend

20 Days to close. I don't know what else needs to be said. They are amazing!

Loan Officer: Andy Miller

NMLS# 1009085

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Very helpful, on top of things. They made it a very pleasant experience. Thank you very much, enjoying our new home.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

It was great to work with staff in a relaxed atmosphere where there was no pressure and everyone was willing to help with the process to get loan approval to closing. good job!

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Loan Officer: Nichole Barber

NMLS# 1275878

5 out of 5 Stars
Would Recommend

Our team was awesome!!!

Loan Officer: Nathan Corley

NMLS# 1113688

3 out of 5 Stars
Would Recommend

Loan Officer: Donna Roof

NMLS# 467080

4.5 out of 5 Stars
Would Recommend

Branch Manager: Kevin Heffernan

NMLS# 1049299

5 out of 5 Stars
Would Recommend

The people I worked with at Veterans United were very professional but friendly. Jeremy Carver and Andrea were especially helpful with any questions that I asked them.

Loan Officer: Jeremy Carver

NMLS# 1455590

3 out of 5 Stars

Incompetent loan officer in the beginning. All her work should have been reviewed to ensure accuracy and prevent issues that created added stress that was not needed or necessary.

Loan Officer: Marcus Jones

NMLS# 1312398

4 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
Photo submission from Robert H.

Jeremy and Andrea were a great team, even with the few little speed bumps we had they helped make this whole process pleasant. Would definitely recommend and have already begun singing their praises. Veterans United definitely has a staff that cares about what they are doing.

Loan Officer: Jeremy Carver

NMLS# 1455590

4.5 out of 5 Stars
Would Recommend

Excellent service, quick turnaround, professional staff. Very satisfied overall.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

They followed through in a timely manner and stuck with me from beginning to end.

Loan Officer: John Sullivan

NMLS# 1098699

3 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

4.5 out of 5 Stars
Would Recommend

Loan Officer: Meghan Tolster

NMLS# 845777

4 out of 5 Stars
Would Recommend

Loan Officer: Kaleb Long

NMLS# 35296

5 out of 5 Stars
Would Recommend

Veterans United personnel and website were very organized and informative which made the home loan process a less complex experience.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

This was a very positive experience with a professional team.

Loan Officer: Ashley Cook

NMLS# 1106948

5 out of 5 Stars
Would Recommend

Wendy Pulliam and Samantha Lennox were just awesome!

Loan Officer: Wendy Pulliam

NMLS# 1200036

4 out of 5 Stars
Would Recommend

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend
Photo submission from Aaron C.

Karin was amazing to work with! She is great at keeping us up to date with all parts of this journey and any questions we had were answered fast and she always was happy to help . We appreciate all that she did for us and thank you so much!

Loan Officer: Max Carratura

NMLS# 388818

5 out of 5 Stars
Would Recommend

You all worked so hard and very fast to get me into my first piece of the American Dream. I'm so grateful for the entire team. Words cannot describe how happy I am

Production Manager: Sheryl Chun

NMLS# 346120

5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

We had a wonderful experience with our team from Veterans United. Shawn,Ashley and Maggie were great they worked very hard to make sure that we got our loan documents in order to receive our loan. I would recommend them to anyone who was thinking about a VA Loan

Loan Officer: Ashley Khederian

NMLS# 1018475

3.5 out of 5 Stars
Would Recommend

Branch Manager: Phyllis Gatlin

NMLS# 157263

5 out of 5 Stars
Would Recommend

Very professional and they were always there to assist us.

Loan Officer: Brian Flanigan

NMLS# 1068745

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See all 95,170 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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