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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

156,106

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Showing all 17,824 Marine Corps service member reviews

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4 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Holman

NMLS# 1052289

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Colgin

NMLS# 1374345

5 out of 5 Stars
Would Recommend
Photo submission from Clayton N.

No need to shop around, Veterans United is a worry free company to use when you want your home! We felt like family by the time of the final underwriting process arrived. Such a great group of people to have handle such an important financial task.

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Campbell

NMLS# 1517906

5 out of 5 Stars
Would Recommend

Phenominal from start to finish.

Loan Officer: Gerrit Hane

NMLS# 1002285

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

As veteran and first time home buyer Brandon was with me all the way and made me feel. Like family

Loan Officer: Brandon Brown

NMLS# 1493029

5 out of 5 Stars
Would Recommend

I’ve heard all kinds of horror stories about buying a home and to start I was really nervous, but from the initial purchase and my refi 1 year later it was easier than buying a car. Simple just turn in what I needed to and sign a few items online and done. Thanks to Nick and his team for the great work. I appreciate everything they’ve done.

Loan Officer: Nick Intrieri

NMLS# 1524889

3.5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

4.5 out of 5 Stars
Would Recommend

The service from transaction coordinators needs to improve. I would constantly have to call and ask my transaction coordinator for updates on my loan. The only times I would hear from them is when they required documents from me; which I provided in a timely manner; but I never received updates on what the status of my loan was, or updates on the appraisal process, which affected my closing dates to push back by 2 weeks. Every time I would contact the transaction coordinator i would never get a straight answer, it became rather frustrating for myself, as well as my realtor agent. Hopefully you improve the standards for people in this position to be more proactive and communicate with customers and their representatives.

Loan Officer: Kris Carmichael

NMLS# 966989

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend
Photo submission from Romalis T.

I am thankful to you all at Veterans United for helping my family get our new home.

Loan Officer: Aaron Madrid

NMLS# 1161632

4.5 out of 5 Stars
Would Recommend

Branch Manager: Shannon Workman

NMLS# 213668

5 out of 5 Stars
Would Recommend

Loan Officer: Johnna Dunlap

NMLS# 1102695

5 out of 5 Stars
Would Recommend

They have an amazing team to work with. They are always there to answer any questions you would have during the home buying process.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Mitchell

NMLS# 1116244

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Schultz

NMLS# 896562

5 out of 5 Stars
Would Recommend

Loan Officer: Ted Richardson

NMLS# 743121

2.5 out of 5 Stars

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

It was great we found a house super easy and everyone was real nice

Loan Officer: Michael Jones

NMLS# 1629215

5 out of 5 Stars
Would Recommend

Loan Officer: Sydney McFall

NMLS# 1113548

5 out of 5 Stars
Would Recommend

Loan Officer: Joel Deiber

NMLS# 1698013

5 out of 5 Stars
Would Recommend
Photo submission from Michael W.

Veterans United Provided excellent service. The experience was wonderful. We knew every step of the process that they had our best interest in mind. We are so grateful for our team and happy to be in our forever home.The Webb Family, United States Marine Corps

Loan Officer: Scott Beasley

NMLS# 1249858

5 out of 5 Stars
Would Recommend

very friendly, very helpful, excellent team

Loan Officer: Kayla Prewitt

NMLS# 517082

3 out of 5 Stars

Make sure you have a contract that reflects the speed at which everything gets done. Most of it is very much out of the buyers control.

Response from Veterans United

Peter, we appreciate your comments and thank you for the opportunity we had to work with you. Our Client Advocate team is always available to promote excellent customer service, so feel free to contact us at any time.

5 out of 5 Stars
Would Recommend

Great response and service. Love the Service

Loan Officer: Katy Reeder

NMLS# 1246356

5 out of 5 Stars
Would Recommend

our experience was extremely positive. VU personnel are very responsive the exchange of information is a simple process. Open your file review the {things to do} list should you have any question, call NO PROBLEMS.

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Campbell

NMLS# 1604496

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See all 156,106 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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