Very easy to use begginer inrerface with the ability to quickly upload important documents that re needed for closing.
Miss Hayworth was the consummate professional !Her knowledge and experience far surpassed anything I could have hoped for !
Had a great experience. Every question I had they had an answer for me immediately. If I left a voicemail after hours I was a first call as they got into the office. Fantastic customer service.
Fairly easy for a loan completely done via email and phone calls.
The ease of the site in uploading documents and the communication when something was needed was immediate.The service was so great that I advised my nephew who is currently in Iraq and he was able to secure a loan through Veterans United with his wife for a purchase in Texas where they are stationed.
We caused some delays by changing parameters. VU support team caused some delays by not keeping their data base up to date and not appropriately adjusting to incorrect or out of date info when we reported it to them. Caused our appraisal and water and pest tests to timeout and have to be repeated at our expense.
Neal and Ryan were amazing to work with!!!
What an amazing group of people to work with!
I will just say it was simply wonderful.
I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.
Daniel and Lauren were simply amazing and very organized. Straight forward and zero guess work.