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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

101,209

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
86,373
4
11,675
3
1,789
2
783
1
589

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5 out of 5 Stars
Would Recommend

Veterans United made this whole process easy and quick.

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

Branch Manager: Nick Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

3.5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

I would like thank my team for all of there hard work from Erik to Jessica you guys are top notch I get a lot of people that thank me for my service to this great country but I say thank you for your service to the veterans that you help once again thank you

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend
Photo submission from Christopher W.

Jake Hanson and Brooke Doolittle were absolutely amazing. On top of everything, I was informed right away about any changes, new docs, everything. This is our 1st house, too, so it was definitely an amazing experience.

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Loan Officer: Jerry Simons

NMLS# 1378656

5 out of 5 Stars
Would Recommend

Easy to work with.

Loan Officer: Nick Kundert

NMLS# 1000911

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Working with my loan officer Nick kundert was fantastic. A very professional employee of whom cared and answered every question I had.

Loan Officer: Nick Kundert

NMLS# 1000911

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Everything is up front, you are updated regularly, and you know you cost to the penny.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

1.5 out of 5 Stars

The lack of follow through on financial insentive "rebates" offered by my realtor and known to your associates, was not factored into my closing costs. As a result your company caused my family to loose $1300.00 in rebates. They caught the oversight 1 day before closing, offering to apply the money to my debts if I could fax over my resent billing statements. This would have delayed closing by 4 days or more, pushing my temporary lodging and storage beyond the the rebate amount itself. Bad business when you cost your customers money, just for doing business with you!

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend

Loan Officer: Moya Brown

NMLS# 1493916

5 out of 5 Stars
Would Recommend

Loan Officer: Marie Houchen

NMLS# 310760

5 out of 5 Stars
Would Recommend
Photo submission from Daniel N.

Billy was great! He new all the right questions to ask to get my loan approved in a short amount of time & was very prompt handling paperwork & answering the many questions I had. I would definitely recommend Veterans United & Billy. I think Billy did an outstanding job !!! and I appreciate his hard work.

Loan Officer: Billy Jones

NMLS# 1599020

5 out of 5 Stars
Would Recommend

Loan Officer: Tonya Dawson

NMLS# 704221

5 out of 5 Stars
Would Recommend

Being a first time homebuyer I was expecting a lot of mass confusion and headaches. My experience with this team was incredible. I am still shocked in disbelief that it's over that quickly and efficiently. I really enjoyed the to-do's list which easily identified what needed to be done. Easy to keep track of and can be used on a mobile device which helped a lot. Don't know much else to say, I've already been recommending VeteransUnited to friends & family well before closing! Thanks!

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

I truly felt as if the company cared about me!

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Excellent team. Angie and Mark and team were great to work with. I would refer family and friends to them

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend

They were very professional but caring. When they needed paperwork I would send to them as soon as possible. We never thought that a loan would go through so easy in such a short time. They were fantastic.

Loan Officer: Janet Bowe

NMLS# 1161486

3.5 out of 5 Stars
Would Recommend

Loan Officer: Jodi Coons

NMLS# 1464854

5 out of 5 Stars
Would Recommend

My experience was outstanding. Everything seemed really simple, and being able to do everything online is an excellent feature and made the entire process easy and stress-free. Best home buying experience I've ever had.

Loan Officer: Shannon Cantoni

NMLS# 1078335

5 out of 5 Stars
Would Recommend

Loan Officer: Dan Salter

NMLS# 1407348

5 out of 5 Stars
Would Recommend

Our experience was amazing, I have referred friends already! Kiera was amazing made this painless as possible I am so glad I made this choice!

Loan Officer: Kiara Hughes

NMLS# 1585661

5 out of 5 Stars
Would Recommend

Amazing service from beginning to the end

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend
Photo submission from Robert H.

Jeremy and Andrea were a great team, even with the few little speed bumps we had they helped make this whole process pleasant. Would definitely recommend and have already begun singing their praises. Veterans United definitely has a staff that cares about what they are doing.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Chance Mullins

NMLS# 1247905

5 out of 5 Stars
Would Recommend

VU made the home buying process easy and bearable. They helped us get our credit where it needed to be. Would use them again.

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Kara L was perfect, 10 gold stars...

Loan Officer: Kara Leonard

NMLS# 1599248

2.5 out of 5 Stars

Loan Officer: Bryant Chambly

NMLS# 1037124

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See all 101,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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