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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

105,795

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
90,436
4
12,096
3
1,834
2
818
1
611

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4.5 out of 5 Stars
Would Recommend

Very easy to use begginer inrerface with the ability to quickly upload important documents that re needed for closing.

Loan Officer: Andy Moe

NMLS# 34810

5 out of 5 Stars
Would Recommend

Miss Hayworth was the consummate professional !Her knowledge and experience far surpassed anything I could have hoped for !

Loan Officer: Elizabeth Haworth

NMLS# 1598573

5 out of 5 Stars
Would Recommend

Had a great experience. Every question I had they had an answer for me immediately. If I left a voicemail after hours I was a first call as they got into the office. Fantastic customer service.

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

Fairly easy for a loan completely done via email and phone calls.

Loan Officer: Gus Branda

NMLS# 1230865

5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend
Photo submission from Michael P.

I felt like Veterans United genuinely cared about getting me and my family into a home. No question was too small and there was always time to help us. 100% Absolutely an amazing experience!!

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Leah Maloney

NMLS# 1374288

5 out of 5 Stars
Would Recommend

Loan Officer: Daniel Lowes

NMLS# 186468

5 out of 5 Stars
Would Recommend

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

The ease of the site in uploading documents and the communication when something was needed was immediate.The service was so great that I advised my nephew who is currently in Iraq and he was able to secure a loan through Veterans United with his wife for a purchase in Texas where they are stationed.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Asli Wissmann

NMLS# 1525083

4.5 out of 5 Stars
Would Recommend

We caused some delays by changing parameters. VU support team caused some delays by not keeping their data base up to date and not appropriately adjusting to incorrect or out of date info when we reported it to them. Caused our appraisal and water and pest tests to timeout and have to be repeated at our expense.

Loan Officer: Ryan Keating

NMLS# 394036

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend
Photo submission from Charles E.

Mary, Amy, and Chris were very helpful though the whole process. I know they put in so many extra hours and extra sweat with our loan. Mr. Barrett would be proud of your total dedication and professionalism.

Loan Officer: Mary Jacobi

NMLS# 840760

5 out of 5 Stars
Would Recommend

Loan Officer: Lucas Hassemer

NMLS# 1630187

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Neal and Ryan were amazing to work with!!!

Loan Officer: Neal Roeder

NMLS# 35339

4.5 out of 5 Stars
Would Recommend

Loan Officer: Thomas Welek

NMLS# 1277019

4.5 out of 5 Stars
Would Recommend

Loan Officer: Ross Pierson

NMLS# 120837

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Mireyda Trueba

NMLS# 905768

4.5 out of 5 Stars
Would Recommend

What an amazing group of people to work with!

Loan Officer: Donald Webber

NMLS# 892467

5 out of 5 Stars
Would Recommend

I will just say it was simply wonderful.

Production Support Mngr: Tory Tuttle

NMLS# 870114

5 out of 5 Stars
Would Recommend

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend
Photo submission from Axel C.

I was given a recommendation from a family member about Veterans United, and I was uncertain because I was working with another lender. From the very moment I called, I was treated throughout the process exactly the way I would love for others to be treated. I was treated with respect, professionalism, friendliness, and as if i was part of a very big family. I couldn't be happier. Above all, Veterans United won my business and respect. Debbie Rau and Glenn Steely were outstanding.

Loan Officer: Debbie Rau

NMLS# 308629

5 out of 5 Stars
Would Recommend

Daniel and Lauren were simply amazing and very organized. Straight forward and zero guess work.

Loan Officer: Daniel Heggarty

NMLS# 902811

4 out of 5 Stars
Would Recommend

Branch Manager: Renee Young

NMLS# 546173

5 out of 5 Stars
Would Recommend

Loan Officer: Sara Hribik

NMLS# 1287837

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

4 out of 5 Stars
Would Recommend

Loan Officer: Thomas Welek

NMLS# 1277019

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