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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

142,379

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
123,006
4
15,291
3
2,261
2
1,038
1
783

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Showing all 22,253 Navy service member reviews

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5 out of 5 Stars
Would Recommend

The whole experience with Veterans United was great and stress less! I Thank God that he sent them my way.

Loan Officer: Jason Bals

NMLS# 1599125

3.5 out of 5 Stars

Production Manager: Darrick Brown

NMLS# 44323

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

They made this process so much easier and smoother than I know it would have been if I used anybody else. I’m so glad I chose them and I highly recommend.

Loan Officer: Kevin Warren

NMLS# 261072

5 out of 5 Stars
Would Recommend

Loan Officer: Tony Theberge

NMLS# 1563980

5 out of 5 Stars
Would Recommend
Photo submission from Florentino M.

This is one of the most important decisions in our lives! Making a decision to own a house is a hard one, but with all the help and information from Veterans United, it seems like an easy one to make. With the right information from our Loan Officer, we have the wise decision made!

Loan Officer: Mitch Carver

NMLS# 1598040

5 out of 5 Stars
Would Recommend

Mike was aces through the entire process. Mike and his team were clear on each phase of the process and always available for quick feedback on questions and concerns. I would HIGHLY recommend Veterans United AND Mike Dianics for your home loan needs. Nice work Mike !

Loan Officer: Mike Dianics

NMLS# 910759

3.5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Bo Clapp

NMLS# 1599128

1.5 out of 5 Stars

I genuinely wish this review could be more positive. Again, Mr. Schuster and Ms Hedzina were fantastic, but a client should not have to fire two loan officers to find a competent group. I recommend the Omaha, Nebraska Veterans United office very highly, but I would not recommend anyone deal with the Columbia, Missouri office, especially Zack Debard and Douglas Brady.

Response from Veterans United

Hi Jason, we value your honest feedback and thank you for taking the time to provide this information. We strive to provide consistent service across every team in the company, and we believe that we are stronger that way as one team. Our Client Advocate team would love to talk more with you about your experience so that we may take steps to improve the experience wherever possible for future clients.

5 out of 5 Stars
Would Recommend

Loan Officer: Andrew Beckett

NMLS# 403395

5 out of 5 Stars
Would Recommend

The loan process is an arduous one but the folks at Veterans was friendly and helpful anytime we had questions. I would definitely recommend them.

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Charlie Holsten

NMLS# 1721617

5 out of 5 Stars
Would Recommend

This was the best lending company I’ve ever worked with on financing a home going through this process these guys are amazing and I would recommend them to every veteran that is looking to buy their home with their certificate of eligibility they’re fabulous

Loan Officer: Zach Debord

NMLS# 192560

5 out of 5 Stars
Would Recommend

I had a great experience with Veterans united! The people were all very helpful answering any questions I had. They were definitely superior to my local credit union! We closed on our home Friday and are unpacking and settling in thanks to Veterans United.

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend
Photo submission from Myyahhnna T.

Working with Wesley Earl and Miranda was the best experience ever, especially being a first time home buyer. They made things seem so easy and stress free. I enjoyed them. I am the happiest person ever. This is like a dream come true and I would like to thank them for working so hard to make all of this possible. Team Wesley Earl!

Loan Officer: Wesley Earl

NMLS# 1631182

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

4 out of 5 Stars
Would Recommend

Loan Officer: Craig Brumfield

NMLS# 857001

5 out of 5 Stars
Would Recommend

This was my second Home loan with the VA and as always they were very prompt,maintained communication and make you feel like family at all steps in the loan process.

Loan Officer: Steve Kincheloe

NMLS# 328305

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Sadich

NMLS# 393144

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Deleeuw

NMLS# 860610

4.5 out of 5 Stars
Would Recommend

Veterans United really knew the ins and outs of the VA home loan compared to some of their competitors. The overall experience was much more personal than just calling a customer service line with questions. I loved that i worked with the same team of individuals the whole time, and they got to know me and made all the leg work of the home buying process seem like a breeze. Very streamlined program and knowledgeable staff. I didnt ever have a question go unanswered. I wont buy a home with out Veterans United again!

Loan Officer: Danny Kliethermes

NMLS# 996807

5 out of 5 Stars
Would Recommend

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Veterans United is great to work with up front from the start what to look for in buying a home

Loan Officer: Rob Deleeuw

NMLS# 860610

5 out of 5 Stars
Would Recommend

Loan Officer: Nick Kundert

NMLS# 1000911

4 out of 5 Stars
Would Recommend

What I can share and advise is from the very beginning keep a file on every thing. From the picked home, right down to the very closing. Many times I had to get documents that I had already submitted. I know your file will be about 3 to 4 inches thick but it will be worth it.I do think, However, that there should be a package that Veterans Home Loan should give the potential buyer asking all the forms that will be needed at any given time, and should be kept in the system.

Loan Officer: Neal Roeder

NMLS# 35339

5 out of 5 Stars
Would Recommend
Photo submission from Gary P.

We received such personal attention every step of the way. We have moved many times and had many home loans and I can honestly say that working with Daniel and his team was like working with friends. They gave us such personal attention. Half way through the process we received a gift in the mail. It was such a pleasant surprise. After moving in and the process was all over we received another gift in the mail. It was so unexpected. I continue to get e-mails to assist me with setting up automatic withdrawal and keep up on line with my account. Veterans United takes a very long tedious process and actually makes it a pleasant experience.

Loan Officer: Daniel Perry

NMLS# 860457

5 out of 5 Stars
Would Recommend

Loan Officer: Erica Ellingsworth

NMLS# 1699489

5 out of 5 Stars
Would Recommend

Again the message I got didn't always fitt my loan application and I had to call to get thru them.

Loan Officer: Mary Jacobi

NMLS# 840760

4 out of 5 Stars
Would Recommend

Loan Officer: John Parker

NMLS# 996540

5 out of 5 Stars
Would Recommend

Veterans United really take go the extra mile to identify and address potential stressors. Buying a house or refinancing can be a very stressful process in general. With Veterans United, I didn't have the same level of stress as I had in the past with other lenders. The professionalism and elite customer service is first in class and you will not find better.

Loan Officer: Kyle Melvin

NMLS# 1486450

5 out of 5 Stars
Would Recommend

Working with Veterans United was a wonderful experience. Our loan team was professional and on top of things. They were happy to talk to us when we needed to discuss something and emailed the other times. We felt extremely supported throughout the entire process. Obtaining a mortgage is stressful. We didn't feel this way at all. It was actually pretty easy!

Loan Officer: Tyler Sadich

NMLS# 393144

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See all 142,379 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.