I was able to talk with kyle like talking to a friend;
Our Loan Officer, Jake Kraft, and his Assistant, Nick Gimmings, were great. Both were very professional and very friendly. They knew what they were doing, and any questions we had, the answered them promptly. A great experience.
Our team was great!
Outstanding Customer Service!
There is no possible way to I can Express how grateful I am that you have a team like yours working for your company they had made a variable horrible time in my life one of the most fulfilling and grateful experiences that I have had in a long time
I started with chris shoemaker which is no longer with the company who was great, then josh stepped right up and went to bat for me from minute one....tony was outstanding as well! Very please and it was my pleasure to have worked with them!
This was our second loan with Veterans United and this second time around went much smoother. Tommy did an excellent job and we appreciate his service.
Meghan was great, there are no other words to discribe the professional service and knowledge.
Mr. Crites was great, and so was his team. He may not have been able to talk on the phone a lot, but he made sure I was in the loop with text messages and emails. He also called back anytime I left a message or texted him. He was very kind and thoughtful with my needs and made sure I received the best deal on my new home.
They pay attention to every detail.
Very straight forward and easy to understand.
Jeff and Christina knew we were first-time home buyers and they never once made us feel bad for not understanding a part of the process. They were so quick to offer guidance and keep the process moving as fast as possible. Excellent personable care.
Very responsive and professional
Dave and Jim did an outstanding job processing my loan request.
My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!
My transaction coordinator, Crystal Johnson, was a god-send. Really knows her stuff and made this home buy painless and easy.
Far and away the most complete mortgage getting experience we (my wife and I) have had. The other banks or lenders took very basic information to calculate a loan value. VU wanted accurate info at the very beginning. Very helpful when you're trying to get a home and the seller doesn't want to budge.