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“Truly Remarkable Service”
Veterans United was honored to help U.S. Marine and paralympic athlete Omar Bermejo secure his new home. See more stories like Omar's at InsideVU→
90,399 Total Customer Reviews
97.7% Would Recommend VU to Friends and Family
4.7 out of 5 Average Satisfaction Rating
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4 out of 5 Stars
Would Recommend

Excellent...i referred my best friend Steve

Loan Officer: Melody Tice

NMLS# 1403509

5 out of 5 Stars
Would Recommend

Loan Officer: Mason Maddox

NMLS# 314123

5 out of 5 Stars
Would Recommend

Outstanding

Loan Officer: Kris Ball

NMLS# 1373481

5 out of 5 Stars
Would Recommend

This was my 6th home purchase in 40 years. Veteran United Home Loans turned a usually hectic nightmarish experience into a simple process.

Loan Officer: Blake Weisenfelder

NMLS# 280448

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Guerra

NMLS# 465979

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jesse Kangas

NMLS# 1494266

5 out of 5 Stars
Would Recommend

Overall, a 10! The only thing I would suggest is to make sure that the final closing documents are finalized before the moment of closing! That was extremely annoying! Show up expecting to pay one thing and all of the sudden; nope you must pay this! Also, please fix the issue about having to constantly having to get the DocuSign reset. Every time my Loan team would send me something it would say that my session had timed out and to reverify. Well there is no place or link to do that!

Loan Officer: Jason Brown

NMLS# 1061432

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

Everyone worked to help us over come our lack of computer knowledge .

Loan Officer: Kyle Gardner

NMLS# 1203784

5 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Process went extremely smooth and easy.

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

Every step of the way I felt taken care of. It was a very stressful experience, and Dan and his team did a great job of guiding me through the process. I appreciated the visual "to-do" list so I knew exactly what information I needed to provide.

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

Exceptional service!!! Every question that I had was answered within minutes! Jon McCarty and his team were so easy to communicate with. The process of buying our home was painless and could not have gone quicker or smoother! We are incredibly amazed! From finding a home to being notified that we were cleared to close took less then 1 month! Simply astonishing! This and the caring and friendly service is why I will recommend Veterans United to anyone that I hear of seeking a home loan. Thank you!

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Jerry was a great help guiding me through the process and allison as well

Loan Officer: Jerry Landrey

NMLS# 1107028

5 out of 5 Stars
Would Recommend

they helped me every step and explained why in a very supportive way

Loan Officer: Andy Strubel

NMLS# 996805

5 out of 5 Stars
Would Recommend

From the very beginning the team made sure we understood everything and every step. If we had questions, they had the answer

Loan Officer: Mark Dischert

NMLS# 375802

4.5 out of 5 Stars
Would Recommend

Loan Officer: Joey Ortega

NMLS# 1464861

3 out of 5 Stars
Would Recommend

Loan Officer: Erich Arvidson

NMLS# 1121309

5 out of 5 Stars
Would Recommend

Loan Officer: Jimmy Stranz

NMLS# 1031713

5 out of 5 Stars
Would Recommend

The underwriting process is a bit slow but overall I feel totally satisfied wit the service and home purchasing experience!

Loan Officer: Daren Bodine

NMLS# 1222289

5 out of 5 Stars
Would Recommend

Jackie and Kevin were great, and Carla Can, our local real estate agent was fantastic!

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Veterans united was quick and simple to use.

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

4 out of 5 Stars
Would Recommend

jennifer was very helpful

Loan Officer: Jennifer Deaver

NMLS# 1464178

5 out of 5 Stars
Would Recommend

As part of a constant improvement process Veterans United Home Loans should invest in standardized online forms for an industry leading customer experience.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Jon Binkley

NMLS# 1599602

5 out of 5 Stars
Would Recommend

From being scared and unsure of whats going on Veterans United made it easy

Loan Officer: Bryant Chambly

NMLS# 1037124

5 out of 5 Stars
Would Recommend

Julia and team were excellent answering all my questions and making this as painless as possible!! It was actually so much easier and faster to do so much online with the excellent guidane we recieved!! We ab absolutely love our new home!!

Loan Officer: Julia Ash

NMLS# 1313061

5 out of 5 Stars
Would Recommend

greatest professional that I have ever done business with. I have never met someone so dedicated to great customer service as Ms Francisco. In the future I will not just recommend Veterans United but I will insist that they ask for Ms Francisco.

Loan Officer: Juliana Francisco

NMLS# 1126762

3 out of 5 Stars
Would Recommend

Loan Officer: Philip Hojnowski

NMLS# 1254234

4 out of 5 Stars
Would Recommend

It was like an amusement park ride. Slow at first. With a lot of ups and downs, twists and turns. And finally a fast finish.

Loan Officer: Matt Van Ronzelen

NMLS# 1116672

4.5 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

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See all 90,399 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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