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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

101,209

Total Customer Reviews

97.7%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
86,373
4
11,675
3
1,789
2
783
1
589

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5 out of 5 Stars
Would Recommend

Veterans United provided me with outstanding customer service as I purchased my first home!Thank you!

Loan Officer: Ben Long

NMLS# 1099960

5 out of 5 Stars
Would Recommend

Loan Officer: James Walrod

NMLS# 260324

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Ferling

NMLS# 1034655

4 out of 5 Stars
Would Recommend

Loan Officer: Jose Banuelas

NMLS# 1287239

5 out of 5 Stars
Would Recommend

Branch Manager: Cindy Tolster

NMLS# 455905

5 out of 5 Stars
Would Recommend
Photo submission from Gregory T.

My husband and I had an amazing and awesome experience with our Veteran United Home Loans Team. Mr. Kaplan, Mr. Stephenson, and Mr. Jones expertise assisted our family through our First-Time Home buying process. Mr. Tony Stephenson was always available with his knowledge, reassurance, and patience. I definitely will recommend my family and friends to Mr. Stephenson personally. I will always want him on our Homebuying Teams!

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

I have already told several veterans about your services. I think your staff was the greatest. You need a higher rating than 10. Thank you so much!

Loan Officer: Steve Hopper

NMLS# 1493953

5 out of 5 Stars
Would Recommend

They very informative, professional and highly pleasant on the whole entire process from start to closing!

Loan Officer: Brandon Crites

NMLS# 873136

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Dawn Plank

NMLS# 35210

5 out of 5 Stars
Would Recommend

Amazing experience. I would highly recommend Veterans United. The communication, professionalism and encouragement was what got me through the process.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend

Loan Officer: Caleb Whisman

NMLS# 1293292

5 out of 5 Stars
Would Recommend

Juliana went above and beyond for our family and We’ll be greatfull for life.

Loan Officer: Juliana Francisco

NMLS# 1126762

5 out of 5 Stars
Would Recommend

It was a fast, easy, and outstanding experience!

Loan Officer: Ashly Bohinc

NMLS# 1161538

4 out of 5 Stars
Would Recommend

I felt like he was very quick to get in touch any changes or issues. He worked around some difficult obstacles happily

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Matt and his team are hands down the best!!

Loan Officer: Matt McDaniel

NMLS# 338093

5 out of 5 Stars
Would Recommend
Photo submission from Alan F.

Our loan team (Will and Diana) were absolutely fantastic to work with. Correspondence was top notch and the whole process was very smooth and stress free. Even the VU's website was user friendly and was loaded with information that was very valuable.

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

we are pleased so far they were quick to answer any questions we had . if we didn't understand something about the loan we could get help from anyone of the loan team and if they. didn't know they would find out for us

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

4 out of 5 Stars
Would Recommend

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

Very professional. Very efficient. The team goes above and beyond to help you the veteran Example: Bill Musick called me while he was on vacation. When I first inquired about working with Veterans United.

Loan Officer: Bill Musick

NMLS# 820645

5 out of 5 Stars
Would Recommend

Veterans United made it easy. I normally hate setting up accounts online but, the my.veteransunited account made it easy. The tasks page makes it easy to know what actions I need to take.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

VU has the feel of a family business and I was able to interact with a Loan Officer that truly understood my circumstance - a huge plus!

Loan Officer: Billy Chard

NMLS# 1496817

5 out of 5 Stars
Would Recommend

Thanks

Loan Officer: Collin Grote

NMLS# 176736

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend
Photo submission from Samuel T.

I couldn't imagine a more tight-nit, professional team than Dan Kelly's team. The communication and promptness they demonstrated processing my home loan was absolutely amazing to me! Thanks guys!

Loan Officer: Dan Kelley

NMLS# 976450

5 out of 5 Stars
Would Recommend

The entire team was professional and easy to work with.

Loan Officer: Jon McCarty

NMLS# 35060

5 out of 5 Stars
Would Recommend

Loan Officer: Lee Sattler

NMLS# 834004

5 out of 5 Stars
Would Recommend

It was my first time buying a house. Veterans United Home Loan made the process from start to finish so easy to understand and follow. Everyone from the loan officer, realtor, financial specialist were always there if I needed answers for any questions I may have had. Great team, great experience overall.

Loan Officer: Dave Buchner

NMLS# 217248

5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt Marstall

NMLS# 1247522

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See all 101,209 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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