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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

129,294

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
111,214
4
14,275
3
2,116
2
961
1
728

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Showing all 19,965 Navy service member reviews

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5 out of 5 Stars
Would Recommend

VUHL is there for all qualifying veterans. Look into it. Do yourself a favor.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Eichenberger

NMLS# 369949

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jon McCarty

NMLS# 35060

4 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Veterans United was a great company to do business with. They explained and helped me every step of the way through the home buying process. I highly recommend!

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from David M.

This was my second VA home loan. My first VA loan experience was a nightmare. The lender was completely disorganized and obstacles were constantly popping up. After waiting at the title company for hours, we just barely closed on our home in time to avoid a severe storm. I was a little hesitant to work with a large company like Veterans United, but Bryan and the team at VU showed me that even though Veterans United is a busy company, they still put their clients first. There isn't a single negative thing I can think of. Bravo Zulu Victor Uniform!

Loan Officer: Bryan McCarthy

NMLS# 1660736

4.5 out of 5 Stars
Would Recommend

Loan Officer: Brennan VanMatre

NMLS# 1117857

5 out of 5 Stars
Would Recommend

Loan Officer: Adam Crutchfield

NMLS# 839679

5 out of 5 Stars
Would Recommend

Excellent service with a difficult home search and closing. Kevin and his team did an outstanding job. Definitely recommend them and will use them in the future should the need arise.

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Superb, detailed, problem/issue solving organization! My point of contact handled every aspect with superb professionalism, which I view as a representation of the whole organization. I looked around before placing a call the Veterans United as I was convinced the reviews I read were real and true! They were! Outstanding organization as shown by their service, I would not use any other, if I buy in the future. An organization that truely values the service given with honor. Well done!

Loan Officer: Asli Wissmann

NMLS# 1525083

5 out of 5 Stars
Would Recommend

The best team out there on my opinion

Loan Officer: Rob Dycus

NMLS# 1128622

5 out of 5 Stars
Would Recommend

Don't wait. Don't walk. Run to veterans united. The sooner you tell them you wanna buy a house. The sooner you will be a home owner! Deffenetly the best experiance I have ever had.

Loan Officer: Kyle Morris

NMLS# 1598793

5 out of 5 Stars
Would Recommend

Veterans United was upfront on the cost and helped make buying my first home easy and worry free. They continued to do a great job when I decided to refi the house. I highly recommend them.

Loan Officer: Jonathan Lucas

NMLS# 43401

3.5 out of 5 Stars
Would Recommend

It is a lot of work

Loan Officer: Billy Watkins

NMLS# 384700

5 out of 5 Stars
Would Recommend

I think other Vets should absolutely use Veterans United for their home purchases. Working with them has been so easy for us, they really so all the work. As long as you have all of your paperwork and do your small part they really can get the job done painlessly. I can't thank them enough.

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

As a first time homeowner, I was rent for living almost 8 years before I decided to purchase a home. I have recommended to VU by my LPO at my command, I’m so happy I made that call that day after I arrived home. After that, I started working on the initial application, get pre-approva letter, house hunting, putting offers, attorney review, home Inspection, underwriting, clear to close. In all of those that I have been helped so much by my great team( Steven and Kim ). My suggestions to all our current and retired service members who are going to buy a home for your family , give them a try and be very very proactive. You will be so happy that you made this decision instead of choosing those mortgage companies are not familiar with VA programs. They will definitely be your first choice and final choice. You and your family will feel so comfortable and enjoyable throughout this wonderful journey. Thanks VU, Thanks Steven and Kim. You guys did awesome job. 10 stars recommended to all my friends.

Loan Officer: Steven Blakley

NMLS# 1541777

5 out of 5 Stars
Would Recommend
Photo submission from Ekwele N.

I came, I saw, I conquered! VU offers exceptional service and makes home buying for first timers a smoother process. They help you every step of the way and would go beyond to make sure you are ok. Thanks to my loan officer Sam Yoo, Ryan Bogeart and everyone that worked with me through out this process. It was a pleasure and an honor.

Loan Officer: Sam Yoo

NMLS# 149705

5 out of 5 Stars
Would Recommend

I think that all veterans need to take a look at Veteran United. They truly know how to streamline the process and every single person I worked with was very friendly and helpful.

Loan Officer: Amber Brown

NMLS# 1137822

5 out of 5 Stars
Would Recommend

From the very beginning of obtaining pre-approval to the finish line on closing day and beyond, Veterans United maintained close contact with me to make sure everything was on-track. The web-site was easy to use for uploading documents, reviewing and even signing applications and other documents. Instant email notifications were received anytime there was a status change, documents needing review, or additional information request. As a bonus, there were always a training video available to review that covered every step along the way up to closing and beyond. I found these videos to be very detailed and they always seem to answer my questions and set my mind at ease. All associates I worked with at Veterans United obviously love the work that they do to help Veterans like me, make the dream of owning a home a reality!

Loan Officer: Justin Doisy

NMLS# 1660962

4 out of 5 Stars
Would Recommend

Loan Officer: John Sullivan

NMLS# 1098699

5 out of 5 Stars
Would Recommend

The best part of Veterans United is the people we worked with, a perfect team, one of those teams where there isn't a person who is dragging their feet, much like the team when we were active duty. You folks are awesome!

Loan Officer: Suzanne McClain

NMLS# 459155

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I would happily work with Veterans United again in the future and would gladly recommend my family and friends to them. The whole experience was a pleasure. The people are knowledgeable, professional, and courteous.

Loan Officer: Zachary Roberts

NMLS# 1200238

4 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

5 out of 5 Stars
Would Recommend

Choosing Veterans United proved to be one of the best decisions we ever made. We knew exactly what was going on with our loan all the way through the process. Our loan officer Justin and our processor Hana were such an awesome team and we couldn’t have asked for a better mortgage lending experience.

Loan Officer: Justin Doisy

NMLS# 1660962

5 out of 5 Stars
Would Recommend

Loan Officer: Matthew Czerwonka

NMLS# 1073284

4.5 out of 5 Stars
Would Recommend

Loan Officer: Clay Rose

NMLS# 1126163

5 out of 5 Stars
Would Recommend
Photo submission from Linda D.

From the beginning, every representative at every stage was unbelievably attentive. From helping me work out things on my credit report to closing day. I never thought it was possible for me to own a home of my own, but they gave me the tools and the confidence to keep moving forward! I am grateful for all of their hard work.

Loan Officer: Joey Ortega

NMLS# 1464861

5 out of 5 Stars
Would Recommend

Loan Officer: Dylan Morgret

NMLS# 1493964

5 out of 5 Stars
Would Recommend

Look no further use Veterans United!

Loan Officer: Terry Roberts

NMLS# 397987

4 out of 5 Stars
Would Recommend

Loan Officer: Justin Brinker

NMLS# 1312517

5 out of 5 Stars
Would Recommend

Veterens United did an amazing job from beginning to end and I would highly recommend and of my family or friends who are veterens yo use them. They made this process so easy I would easily use them again.

Loan Officer: Mike Mange

NMLS# 177094

4 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

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See all 129,294 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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