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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

160,272

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
118,092
4
33,496
3
5,555
2
1,710
1
1,419

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5 out of 5 Stars
Would Recommend

Veterans United was great. Made the impossible possible. Everybody was great and they were always available to answer any questions I had. Was a wonderful experience

Loan Officer: Josh Kaplan

NMLS# 1312511

5 out of 5 Stars
Would Recommend

We encourage any potential Veteran homebuyer to work with Veterans United, we found they are very thorough in their commitment to helping the Veteran. We thank Adam Craig and Jake Wandell for their help and working with us throughout the process. God bless you, Dennis And Nubia

Loan Officer: Adam Craig

NMLS# 1726012

5 out of 5 Stars
Would Recommend

I researched the internet looking for “the best VA Loan lenders” around and found Veterans United. You always temper your expectations especially when so highly recommended. However, these guys exceeded my expectations. My highest personal recommendation. They practice personal accountability which is unfortunately rarer and rarer these days.

Loan Officer: Terry Roberts

NMLS# 397987

4.5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

This is the 1st time I've used my Veterans home buying and it was a really good experience. It was pretty quick and they worked out all of the kinks.

Loan Officer: Mark Dischert

NMLS# 375802

5 out of 5 Stars
Would Recommend
Photo submission from Willie R.

If you really want to be taken care of while you look for a home and the loan process - you will not find any better team than Veterans United. I recommend giving the opportunity to help you. I will trust my home buying or refinancing to anyone else but Veterans United.

Loan Officer: Matt Marstall

NMLS# 1247522

5 out of 5 Stars
Would Recommend

Loan Officer: Mitch Pearson

NMLS# 1407333

5 out of 5 Stars
Would Recommend

Loan Officer: Reed Murray

NMLS# 1630355

5 out of 5 Stars
Would Recommend

Loan Officer: Mike Dianics

NMLS# 910759

5 out of 5 Stars
Would Recommend

I applied for a interest rate reduction and was approved. I got a better rate then any other company out there. I highly recommend Veterans United for home buying and interest rate reduction.

Loan Officer: Ashton Zeigler

NMLS# 1117978

5 out of 5 Stars
Would Recommend

Loan Officer: Johnny Hempstead

NMLS# 1468862

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Lucas

NMLS# 1027457

5 out of 5 Stars
Would Recommend

Veterans United is extremely knowledgeable and quick to process your loan. I have used them for several home purchases and will never go anywhere else. Lifetime Client! If you are looking for a quick close and amazing staff, look no further. Bill Bales is amazing to work with and I highly recommend requesting him to represent you during your loan process.

Loan Officer: Bill Bales

NMLS# 1050803

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

I'm glad I chose Veterans United. They facilitated a dream for my wife and I. We get to raise our two young sons on a beautiful 3.5 acre property. I'm grateful for programs dedicated to showing veterans they are appreciated. This has been a humbling experience. Thank-you

Loan Officer: Devon Casady

NMLS# 677410

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zane Hildreth

NMLS# 1151139

5 out of 5 Stars
Would Recommend
Photo submission from Thomas M.

Let me just start by saying how AMAZING Veterans United has been every step of the way. My loan specialist Travis Ward and his team went above and beyond and where more than I could ask for in my first home buying experience. As a first time buyer, you could imagine how many questions and concerns I had, and never did I feel Like i was alone in the process. Travis made me feel like I was an absolute priority and anytime I needed him he was readily available, he truly makes it a comfortable experience where you know you have a great team behind you. I can't express how smooth and painless the process was. I kept waiting for the day that things would become difficult but it never happened! It had been a lifelong dream to be a homeowner and thanks to Veterans Unites it became a reality. I highly recommend Veterans United and specifically Travis Ward and his team.

Loan Officer: Travis Ward

NMLS# 1287868

5 out of 5 Stars
Would Recommend

Working with Veterans United was a very smooth and easy process. The loan officers were there every step of the way to answer all of my questions and concerns in a timely manner. The realtor that they set me up with was wonderful. She went out of her way to make sure I got everything I wanted and needed in a home and that I was getting a fair deal. I would highly recommend Veterans United to my friends and family members!

Loan Officer: Philip Hojnowski

NMLS# 1254234

5 out of 5 Stars
Would Recommend

Loan Officer: Edward Kim

NMLS# 1838562

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Kincheloe

NMLS# 328305

4.5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

4 out of 5 Stars
Would Recommend

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

5 out of 5 Stars
Would Recommend

Loan Officer: Edward Kim

NMLS# 1838562

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Very good experience. Knows the VA process very well. Always available for questions and had excellent communication throughout the process.

Loan Officer: Derek Russell

NMLS# 310095

5 out of 5 Stars
Would Recommend
Photo submission from Katherine S.

If you are unsure about who to choose for your home buying journey as a veteran look no further. The team at Veterans United were reliable, knowledgeable, and best of all their online site made each step a breeze and allowed us to track the process and feel in-the-know the entire time. Highly recommend!

Loan Officer: Luke Thurman

NMLS# 916543

0.5 out of 5 Stars

Loan Officer: Shane Lowe

NMLS# 1123167

5 out of 5 Stars
Would Recommend

Great group from start to finish. Helped smooth over any bumps we came across and fix the big issues. Definitely recommend to anyone looking to purchase a new home.

Loan Officer: Ben Choi

NMLS# 47882

5 out of 5 Stars
Would Recommend

Extremely smooth process I do home for future Veterans that use Veterans United that they get someone like Justin Kieth to guide and help them with their home buying experience.

Loan Officer: Justin Keith

NMLS# 1563990

2.5 out of 5 Stars
Would Recommend

It was a very smooth process until it got to the appraisal, they got the date wrong (july 29th) that it was done on so we were waiting forever for it and then my realtor found out it didn't actually get done till (Aug 5th) then they kept requesting and throwing new information at the last min..my lender kept dropping the ball on everything.

Response from Veterans United

Hi Martin. We do our best to set the proper expectation when working with the VA assigned appraiser, however, we have no direct contact with the appraiser. We understand this can be frustrating when delays are involved. We will continue to provide feedback to the VA Regional Loan Centers in regards to our Veterans' experiences with appraisal issues. Thank you for bringing your experience to us, and please contact our Client Advocate team if there's anything further you would like to discuss.

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

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