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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

188,863

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
141,013
4
37,989
3
6,282
2
1,938
1
1,641

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Showing all 1,214 Other service member reviews

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4.5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Michael Pitts

NMLS# 583598

4 out of 5 Stars
Would Recommend

Loan Officer: Luke Whaley

NMLS# 1359712

4.5 out of 5 Stars
Would Recommend

He was great and very patient

Loan Officer: Phil Stroessner

NMLS# 1092882

3.5 out of 5 Stars

Honestly, it was very frustrating. Everything was good until we put down a down payment for our home. Once we did that, veterans United had 2 weeks to get the loan approved. The very last day of the two weeks they had, they all of a sudden needed all this other information, which takes time to find. It is frustrating that we have to meet deadlines, but they push everything off to the last minute. Also frustrating that when we gave information that was needed, it wasn’t good enough for the review team, often having us submit something 3 times! They were able to get us approved when no one else was able to, so very happy about that, but like I said the process was a pain in the butt!

Branch Manager: Nicholas R. Schuster

NMLS# 9616

5 out of 5 Stars
Would Recommend
Photo submission from Kathleen T.

Quick, easy, and smooth process, which is just the way I like it. I have no complaints.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

Veterans United has been the best company we have ever dealt with in 25 plus years of buying houses and securing mortgages.
It is seamless, efficient, and we will continue to return to Veteran’s United for all our mortgage needs.

Loan Officer: Matt Landis

NMLS# 910611

5 out of 5 Stars
Would Recommend

Loan Officer: Samuel Yoo

NMLS# 149705

4 out of 5 Stars
Would Recommend

During the entire process I tried to contact Michelle Mueller on multiple occasions by phone and email. I have closed on my loan and I have yet to receive any response from her. I felt like I was not a priority to her. Shawn Hall was amazing and stayed in constant contact with me!

Loan Officer: Shawn Hall

NMLS# 1810151

5 out of 5 Stars
Would Recommend

Loan Officer: Durell Cope

NMLS# 1085911

5 out of 5 Stars
Would Recommend

Service was fantastic and her team kept us updated throughout the process.

Loan Officer: Jessica Messing

NMLS# 1750076

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Williams

NMLS# 1718322

5 out of 5 Stars
Would Recommend

Loan Officer: David Stoll

NMLS# 1657172

5 out of 5 Stars
Would Recommend

Loan Officer: Bill Musick

NMLS# 820645

4 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Ashley Brown

NMLS# 1706825

5 out of 5 Stars
Would Recommend

Loan Officer: Jen Heishman

NMLS# 1407373

5 out of 5 Stars
Would Recommend

Loan Officer: Theresa Saunders

NMLS# 448306

4.5 out of 5 Stars
Would Recommend

Loan Officer: Colin Park

NMLS# 1045574

4.5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

Loan Officer: Jake Hanson

NMLS# 1068724

5 out of 5 Stars
Would Recommend

Branch Manager: Amanda Dusenberry

NMLS# 12419

5 out of 5 Stars
Would Recommend

This has been the easiest home buying process I have experienced.

Loan Officer: Kelly Foote

NMLS# 295074

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Galloway

NMLS# 1420483

5 out of 5 Stars
Would Recommend

If you want to purchase a home I recommend Veterans United, they will get that dream home you've always wanted.

Loan Officer: Corey Nichols

NMLS# 1483214

4.5 out of 5 Stars
Would Recommend

Loan Officer: Kelly Foote

NMLS# 295074

2 out of 5 Stars

See above

Loan Officer: Vishal Patel

NMLS# 1233368

5 out of 5 Stars
Would Recommend

Loan Officer: Jennifer Candler

NMLS# 710607

5 out of 5 Stars
Would Recommend

Branch Manager: Aaron Giarrana

NMLS# 266225

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See all 188,863 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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