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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

124,160

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
106,705
4
13,780
3
2,040
2
932
1
703

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Showing all 309 Air Force service member reviews from Alabama

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5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Everyone we spoke with was great! They were so friendly and helpful. We had a great experience!

Loan Officer: Shane Martin

NMLS# 339115

3.5 out of 5 Stars
Would Recommend

Very thorough in their pursuit of supporting documentation.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

2.5 out of 5 Stars

Handed my loan off immediately without notice or consideration.

Response from Veterans United

We appreciate the details on your experience, Christopher. Every individual on your loan team works together to ensure they are getting you to closing. A member of our Client Advocate team is available to discuss your issues further if you would like to speak to them. We want to ensure that other Veterans in the future do not have a similar experience. Let us know if we can help in any other way.

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

I dealt with Shane Martin, Robyn Earl, and Molly Winkle (I know that there were others involved) and they were all very knowledgeable and helpful. They really went the "extra mile"to help me through this and to explain the things that I questioned.Thank you all so much! We closed yesterday, all is good!

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend
Photo submission from Donald T.

Loan Officer: Jeremy Henry

NMLS# 186485

5 out of 5 Stars
Would Recommend

Taylor and Natalie are a fantastic team. They gave regular updates, answered each call and text with a sense of urgency, and we're friendly and professional. I am extremely pleased with our experience with Veterans United. Great Job!! Thank you!

Loan Officer: Taylor Deppe

NMLS# 1055205

5 out of 5 Stars
Would Recommend

The entire process was basically seamless with no issues.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Loan Officer: Jess Vomund

NMLS# 979223

5 out of 5 Stars
Would Recommend

Loan Officer: Matt Istwan

NMLS# 1565050

5 out of 5 Stars
Would Recommend

Loan Officer: Steve Hopper

NMLS# 1493953

4.5 out of 5 Stars
Would Recommend

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Zach. Was a pleasure to deal with, he is very informative and keeps you informed.

Loan Officer: Zachary Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend

Process was as simple as could be!

Loan Officer: Billy Abney

NMLS# 202563

5 out of 5 Stars
Would Recommend

The entire process went really smoothly.

Loan Officer: Stefanie Snow

NMLS# 1116265

5 out of 5 Stars
Would Recommend

This was a great experience and will never use another lender.

Loan Officer: John Paulus

NMLS# 1630251

5 out of 5 Stars
Would Recommend

We have to say it has been a pleasure working with this team. Tiara and I would like to say thanks you to Zach, Tommy and Malika. You guys made this process seem so easy and to actually close on the date we request was phenomenal.

Loan Officer: Zachary Roberts

NMLS# 1200238

5 out of 5 Stars
Would Recommend

The process was quick and easy. Very customer orientated,

Loan Officer: Tina Cigala

NMLS# 833997

4 out of 5 Stars
Would Recommend

Loan Officer: Kirk Jones

NMLS# 1659981

5 out of 5 Stars
Would Recommend

God company to work with.

Loan Officer: Joel Gigler

NMLS# 983692

3.5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

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See all 124,160 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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