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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

222,680

Total Customer Reviews

98%

Would Recommend Veterans United to Friends and Family

4.8 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
168,012
4
43,416
3
7,109
2
2,241
1
1,902

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Showing all 663 Air Force service member reviews from Alabama

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5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Stoll

NMLS# 954454

1 out of 5 Stars

Amanda Butler is the reason I continued to press forward with this company

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

Veterans United made my experience seamless.

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Stephan, was extremely helpful and friendly. He was very responsive and answered all my questions. He was able to drop my interest by almost 2% and lowered my payments by $120 a month. We closed in 26 days. Believe it or not he actually made this loan experience very pleasant, I would say it is the most enjoyable loan experience I've had period. He added the human touch to the experience. I never felt like I was just another client he was trying to get approved to get rid of or like I was bothering him in anyway. He went out of his way to help me in any way he could. I would highly recommend Stephen Erickson to any veteran trying to get a home loan . I hope I get the chance to work with him again..

Loan Officer: Stephen Erickson

NMLS# 1421194

5 out of 5 Stars
Would Recommend

Loan Officer: Cara Musick

NMLS# 1435899

5 out of 5 Stars
Would Recommend
Photo submission from Stephanie W.

This was the smoothest home process - especially living far away. We were educated and encouraged throughout and the online system was simple to use. I will suggest this company to all my friends.

Loan Officer: David Llewellyn

NMLS# 933895

5 out of 5 Stars
Would Recommend

This is a great service to us veterans. A easy process from start to finish. The to do list really helped along with electronic signatures on a secure web page

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

My Veterans United team was excellent from the first moment of contact and beyond closing! I used my VA Loan multiple times and this was the best experience buying a home! Thank you so much!

Loan Officer: Nicole Viar

NMLS# 1190796

5 out of 5 Stars
Would Recommend

Veterans United is a great place to secure a home loan. Their support and professionalism was outstanding and made the process simple

Loan Officer: Carl Zeigler

NMLS# 1884756

5 out of 5 Stars
Would Recommend

One thing I've not had a chance to understand just yet, is why - when I thought I would be getting back most if not all of my $1,000 earnest money - I wound up paying an EXTRA $116.33 at closing?!That is a $1,116 turn-around from where I expected to be, to where we wound up. I shall be digging a bit to see how this went upside-down.

Loan Officer: Will McCullah

NMLS# 42406

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Experience first-hand why 168,012 homeowners give us a perfect score!

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5 out of 5 Stars
Would Recommend

Loan Officer: Mike Harrison

NMLS# 1406917

5 out of 5 Stars
Would Recommend

Loan Officer: Ashton Zeigler

NMLS# 1117978

4.5 out of 5 Stars
Would Recommend

They do all the hard work making your time put into house shopping dedicated to your needs and desires. Red tape is horrible so let them do it for you. Quickly completed once we found the house of our dreams; they are easy to get a hold of and quick to reply on even the most basic questions, I am glad we used Veterans United.

Loan Officer: Carl Zeigler

NMLS# 1884756

3.5 out of 5 Stars
Would Recommend

It appears that there were too many people touching our loan documentation who were removed from the overall process and the concerns/issues.Our Loan Specialist was doing all he could to resolve the address/appraisal issues, but other entities within the organization were not addressing our issue with the same level of urgency.

Loan Officer: Jeremy Landrey

NMLS# 1575756

5 out of 5 Stars
Would Recommend

Great experience my loan team at veterans united did an outstanding job.

Loan Officer: Hunter Hukari

NMLS# 1215343

5 out of 5 Stars
Would Recommend
Photo submission from Richard W.

The entire team was exceptional in completing the process. As a veteran I was pleased that they made sure that all of the tasks were completed promptly and timely.

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Loan Officer: Tyler Chinn

NMLS# 1933964

4.5 out of 5 Stars
Would Recommend

Loan Officer: Chris Hill

NMLS# 868934

4 out of 5 Stars
Would Recommend

Loan Officer: Ashley Khederian

NMLS# 1018475

5 out of 5 Stars
Would Recommend

If you are a veteran looking for help for buying a house, PLEASE use Veteran's United! They will recommend a real estate agent in your area, they will answer all your questions, and keep you in the loop throughout the process! Veterans United is the ONLY company I would EVER go to when buying a house using my Veteran's benefits. Highly professional service with people who treat customers where they are - educating and explaining where necessary, and in all cases treating people with respect.

Loan Officer: Kendall Haun

NMLS# 1708656

4.5 out of 5 Stars
Would Recommend

Loan Officer: Matt LaTorre

NMLS# 1054084

Ready to see for yourself?

Experience first-hand why 168,012 homeowners give us a perfect score!

Check My Eligibility →
5 out of 5 Stars
Would Recommend

Loan Officer: Phil Stroessner

NMLS# 1092882

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Kevin was very attentive and would respond with in a few hours from my text or email inquiries! I would highly recommend Kevin! He made this loan close within 30 days and it was a breeze and best experience out of 3 prior home loans in the past with different lenders!

Loan Officer: Kevin Redmond

NMLS# 1721466

5 out of 5 Stars
Would Recommend

Loan Officer: Rick Bridgman

NMLS# 98981

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

Incredible group. They walk you through everything. MY PEOPLE!

Loan Officer: Kevin McMillen

NMLS# 221266

5 out of 5 Stars
Would Recommend

Loan Officer: Janet Bowe

NMLS# 1161486

5 out of 5 Stars
Would Recommend

Anne Kuster and Sarah Dixon are amazing together. This is my second time with Anne and it was just as easy as the initial process 3 years ago. This company is really amazing. If VU send us back to Penny Mac, we will refi to come back to VU so please keep us this time haha.

Loan Officer: Anne Kuster

NMLS# 1068788

5 out of 5 Stars
Would Recommend

Outstanding!!!!!!

Loan Officer: Shannon Matlack

NMLS# 982020

5 out of 5 Stars
Would Recommend

Loan Officer: Presley Vaughan

NMLS# 1122896

5 out of 5 Stars
Would Recommend

Had an absolutely amazing help with the whole process.

Loan Officer: Bobby Moss

NMLS# 1125754

More Reviews

See all 222,680 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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