Everyone we spoke with was great! They were so friendly and helpful. We had a great experience!
Very thorough in their pursuit of supporting documentation.
Handed my loan off immediately without notice or consideration.
Response from Veterans United
We appreciate the details on your experience, Christopher. Every individual on your loan team works together to ensure they are getting you to closing. A member of our Client Advocate team is available to discuss your issues further if you would like to speak to them. We want to ensure that other Veterans in the future do not have a similar experience. Let us know if we can help in any other way.
With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!
I dealt with Shane Martin, Robyn Earl, and Molly Winkle (I know that there were others involved) and they were all very knowledgeable and helpful. They really went the "extra mile"to help me through this and to explain the things that I questioned.Thank you all so much! We closed yesterday, all is good!
Taylor and Natalie are a fantastic team. They gave regular updates, answered each call and text with a sense of urgency, and we're friendly and professional. I am extremely pleased with our experience with Veterans United. Great Job!! Thank you!
The entire process was basically seamless with no issues.
Zach. Was a pleasure to deal with, he is very informative and keeps you informed.
Process was as simple as could be!
The entire process went really smoothly.
This was a great experience and will never use another lender.
We have to say it has been a pleasure working with this team. Tiara and I would like to say thanks you to Zach, Tommy and Malika. You guys made this process seem so easy and to actually close on the date we request was phenomenal.
The process was quick and easy. Very customer orientated,
God company to work with.