We had a fantastic experience purchasing our home all thanks to Cindy Woodham! Cindy is most certainly the BEST loan specialist we have ever worked with! She made sure we were always informed and aware of everything that was going on. She was always more than helpful to answer all of our questions! She should be recognized for the amazing job she’s doing for Veteran’s United!!
My wife and I are first time home buyers. We had heard horror stories of the process and had braced ourselves for the inevitable struggle. To our surprise , Ross and his team made this process a streamlined process that will surely be the platinum standard for future home purchases. Every step was explained in detail and every question was answered no matter how menial it seemed. Thank you Ross and team and to the entire Veterans United family!!
Join the ranks of our 150,000+ Proud Veteran Homeowners nationwide.
I would definitely recommend Veterans United in the future.
From the very start, there was a lot of misunderstanding and poor communication between both loan agents and between the loan agents and myself. My realtor would get updated and I wouldn’t even know unless I brought things up. I sent emails and left messages only to get no response.
Response from Veterans United
James. thank you for taking the time to submit this honest survey. We agree that communication is a vital key in the loan process. We would like to hear more about your loan process and be informed about ways that we can improve. Please reach out to your client advocate team to discuss further. Thank you for choosing Veterans United.
I truly appreciate what everyone has done in assisting me with purchasing a home. Thank you Veterans Home United :)
If you read the presentation on the website, have all documents in order, and
follow instruction of your loan officer, ask question if you do not understand;
you should have free sailing.
With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!
Please see my first comment. A wonderful experience with the best team.