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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

131,634

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
113,289
4
14,490
3
2,138
2
976
1
741

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Showing all 330 Air Force service member reviews from Alabama

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5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

I was very pleased with the overall ease of working through the mortgage application process with Veterans United. The team was great and I was made aware of every step of the process.

Loan Officer: Garet Barry

NMLS# 1409472

5 out of 5 Stars
Would Recommend

I've financed 3 homes all through different lenders. Your company is 2nd to none. There aren't enough good words to say about Veterans United. I was apprehensive about the process at first due to the fact that everything is handled electronically, but you guys have it figured out. The online check list was so easy to use. In a weird way, it was almost fun completing that list.

Loan Officer: Steve Staszcuk

NMLS# 42811

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Miranda

NMLS# 1312406

5 out of 5 Stars
Would Recommend

Jaimie and her team are absolutely wonderful! It was a long journey and Jaimie stuck with me and encouraged me to not give up. I consider Jaimie a part of my family now! She will always be in my heart as she made my life for my family and I just that much better with this lovely house! The House buying process was stressful at times but Jaimie always made me feel comfortable and taken care of! I would definitely recommend Jaimie! Love Jaimie! PS: Thank you to my fiance Lauren, my kids; Gena Giselle and Pierceson for their support through this process!

Loan Officer: Jaimie Geiger

NMLS# 842497

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Katie Rose

NMLS# 860643

5 out of 5 Stars
Would Recommend

There is almost always confusion with applying for a home loan. The fact that I could reach Daniel or his colleagues when I had a question at anytime was amazing. They always responded back to me if I left a message within a very prompt timeline. Most other institutions that I have worked with for loans are not even close to being as responsive as Daniel and his team was. This fact made my wife and I feel a lot of peace during a stressful time for us based on our shortfall with another company.

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Loan Officer: Stefanie Snow

NMLS# 1116265

4.5 out of 5 Stars
Would Recommend

Veterans United made the process simple, understandable and painless.

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

I highly recommend Veterans United. They made this a painless process for me and helped me in every way possible. I can't think them enough. Their process is so easy and efficient.

Loan Officer: Seth Thompson

NMLS# 1206491

5 out of 5 Stars
Would Recommend

Veterans United online process and navigation of the portal was very easy to use even for a less computer savvy person. The database of videos and documents helped us out tremendously as first-time home buyers.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

4 out of 5 Stars
Would Recommend

Loan Officer: Eric Soete

NMLS# 951466

5 out of 5 Stars
Would Recommend

I am not happy with my realtor. But I’m getting all my pics and documents together to do a formal complaint. I felt like she worked for the seller and not me. Thebthinjs on the inspection list was not done like my agent stated. I’m still waiting on an oven part and the jet for the tub. My agent and the sellers agent work in the same building.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Loan Officer: Jeremy Essner

NMLS# 1520515

5 out of 5 Stars
Would Recommend

Loan Officer: Will Lewis

NMLS# 187652

5 out of 5 Stars
Would Recommend

Very professional and fast.

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Excellence team experience we received it all seemed fluid and effortless from our point of view. Everyone on the Team was very knowledgeable and helpful immediately without pauses which is to be commended. Thanks to the whole TEAM....

Loan Officer: Joel Gigler

NMLS# 983692

5 out of 5 Stars
Would Recommend

Loan Officer: Taylor Clark

NMLS# 1124030

5 out of 5 Stars
Would Recommend

it was great working with Mr. Boussar and Mr. Brown.We recommend them to everyone. A Big Thank You.

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

5 out of 5 Stars
Would Recommend

Loan Officer: Harris Giger

NMLS# 943094

5 out of 5 Stars
Would Recommend

Everyone we spoke with was great! They were so friendly and helpful. We had a great experience!

Loan Officer: Shane Martin

NMLS# 339115

3.5 out of 5 Stars
Would Recommend

Very thorough in their pursuit of supporting documentation.

Loan Officer: Adam Cowan

NMLS# 1599553

5 out of 5 Stars
Would Recommend

Loan Officer: Jeff Magsamen

NMLS# 50787

2.5 out of 5 Stars

Handed my loan off immediately without notice or consideration.

Response from Veterans United

We appreciate the details on your experience, Christopher. Every individual on your loan team works together to ensure they are getting you to closing. A member of our Client Advocate team is available to discuss your issues further if you would like to speak to them. We want to ensure that other Veterans in the future do not have a similar experience. Let us know if we can help in any other way.

5 out of 5 Stars
Would Recommend

Loan Officer: Terry Roberts

NMLS# 397987

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

I dealt with Shane Martin, Robyn Earl, and Molly Winkle (I know that there were others involved) and they were all very knowledgeable and helpful. They really went the "extra mile"to help me through this and to explain the things that I questioned.Thank you all so much! We closed yesterday, all is good!

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

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See all 131,634 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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