Make sure they have all their forms and files ready to go.
Read your paperwork very closely. Do not assume that the person working for VU is going to let you know about everything.
Brandon's entire team was absolutly fantastic. I'm one of those people that want it done now so I can take it off my plate. Brandon was eager and willing to accommendate me every step of this process. Thank you gentlemen fir a job well done.
Everything was great
Great experience! VU has great customer service and makes you feel as though you are their only customer.
Our loan team was outstanding. They worked quickly and efficiently to ensure that our home loan was successful and our experience was outstanding.
I have already recommended VU to one friend. Matt Landis walked me through the entire process. I was informed of changes in a timely manner and Mr. Landis broke things down so a 51 year old novice home buyer could understand what was actually going on.
I love how everything is online. Submitting documents was very easy. The process is secure and felt secure.
Me and my wife were both amazingly impressed with the entire staff. The professionalism, knowledge and speed of service as well as support throughout the process set a standard that can't be matched in my opinion. Kimberley El-Darrat specifically was amazing. We never had to wait for information requested and rarely had to request as it was already provided. I could not be happier.
Outstanding team with Daniel Lowes! I have had nothing less than great experiences since day one!!
A few misunderstandings towards the end of the process, which if thy would have been explained in the beginning we would have been better prepared at the end.
My experience with Veterans United was great!!!
Ms. Marshall and Mr. Quint were amazing!