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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

188,891

Total Customer Reviews

97.9%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
141,034
4
37,993
3
6,283
2
1,939
1
1,642

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Showing all 474 Air Force service member home purchase loan reviews from Alabama

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5 out of 5 Stars
Would Recommend

Loan Officer: Dureill Ballinger

NMLS# 1788228

5 out of 5 Stars
Would Recommend

Again, I cannot say enough great things about Veterans United and their entire staff for their upfront and timely communication and for treating me with respect and dignity.

Loan Officer: Chris Hill

NMLS# 868934

5 out of 5 Stars
Would Recommend

Give it five stars would recommend the great experience when buying a home

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

I cannot say more than enough. I am a first time home buyer; completed my application and from start to finish it was less than a month. Applying with Veterans United was the smoothest and easiest process. My team was readily available at the drop of a dime; being a first time home buyer I had tons of questions. The process was so easy and there were no hurdles to jump over. I would HIGHLY recommend Veterans United before suggesting any other mortgage company.

Loan Officer: Steve Gustafson

NMLS# 1599009

5 out of 5 Stars
Would Recommend
Photo submission from Richard W.

The entire team was exceptional in completing the process. As a veteran I was pleased that they made sure that all of the tasks were completed promptly and timely.

Loan Officer: Michael Ellis

NMLS# 1441197

5 out of 5 Stars
Would Recommend

Ben and Veterans United were amazing throughout our entire process and made obtaining our first home loan easier than I could ever have imagined.

Loan Officer: Ben Choi

NMLS# 47882

3.5 out of 5 Stars
Would Recommend

Loan Officer: Christopher P. Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Felecia Z. Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Veterans United provided the easiest, all on-line mortgage process we have ever experienced in 40+ years. We will never use anyone else! Our 3-person team of Mark, Lee, and Nathaniel were both personable and professional.

Loan Officer: Lee Sattler

NMLS# 834004

4.5 out of 5 Stars
Would Recommend

Veterand United and Cindy Woodham worked diligently throughout the entire process and made things very simple. I was geographically separated from my family and even though I was 7000 miles away, they ensured my needs were taken care of to purchase my new home.

Loan Officer: Cindy Woodham

NMLS# 193414

0.5 out of 5 Stars

It took 3 attempt's at closing to finally close my loan/home. These attempts were due to my loan officers inaction's and lack of training which resulted in several hundreds of dollars in cost to me additional for days in a hotel and cost for additional expedited documents. Had I known that I was his first closing I would have either requested another officer or looked elsewhere; no offense to Carl, but my company would have never allowed me to operate on my first operation unsupervised, I fault the company's leadership, not him. The problem is I recommended your company to my seller for refinance and he received a discounted point buy down (approx $1200) on his refinance but I cannot even recover the additional cost to me because of your companies failures.

Response from Veterans United

One of our Client Advocate team members has begun to research your comments and will be working hard to learn as much as possible about what caused your closing delays. Exploring ways to improve, and seeking opportunities to continue serving our clients is our top priority. Should you wish to share more information regarding this or any other matter, then please do not hesitate to connect with us. Thank you for choosing Veterans United and thank you for your service.

2 out of 5 Stars

Do your homework before you call because they dont like to answer questions and they have "preferred realtors" that play their game.

Response from Veterans United

Hello Robert, we appreciate your feedback. Our Client Advocate team is available to connect with you to learn more about your experience should you wish to share more information.

5 out of 5 Stars
Would Recommend

Loan Officer: Shane Martin

NMLS# 339115

5 out of 5 Stars
Would Recommend

Buying my home with Veterans United was one of the best decisions I made all of 2019. The home buying process went smoothly and without a hitch. VU made no promised that they didn't deliver on. In the last few days before closing, I was a nervous wreck because I knew something just had to go wrong but nothing did. Closing happened and I am a very happy new home owner. I highly recommend Veterans United Home Loans to all vets who are looking to purchase a home.

Loan Officer: Mike Mange

NMLS# 177094

5 out of 5 Stars
Would Recommend

I think everyone can agree that closing on a home that you want, can be extremely stressful. Through veterans United home loans, we got the best quality care! Their home loan officers made the process easier and successful. Thank you for everything! We LOVE our home!

Loan Officer: Aaron Rand

NMLS# 1374309

5 out of 5 Stars
Would Recommend
Photo submission from Timothy H.

Incredible group. They walk you through everything. MY PEOPLE!

Loan Officer: Kevin McMillen

NMLS# 221266

4 out of 5 Stars
Would Recommend

When asked, Morgan should return phone calls instead of responding by email. I tried to call Morgan a few times, always got her VM. A couple of times, I specifically asked her to call me, she'd respond via email.

Loan Officer: Nicholas Staudenmyer

NMLS# 844107

4.5 out of 5 Stars
Would Recommend

I would definitely recommend Veterans United to all veterans. They helped make our dream come true.

Loan Officer: Jason Bals

NMLS# 1599125

4.5 out of 5 Stars
Would Recommend

Time wise, it was very fast. I was very Happy with the short time it took from start to closing completion! Thank you Tony Boussad!

Loan Officer: Tony Boussad

NMLS# 928919

5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

The whole team was always ready to assist and guide me through the process. Everyone was very professional and personable. I highly recommend Veteran’s United!

Loan Officer: Jeff Gordon

NMLS# 202235

5 out of 5 Stars
Would Recommend

Veterans United came through once again to provide VA mortgage financing, through the good work of Garet Barry and his team!

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Loan Officer: Bobby Moss

NMLS# 1125754

5 out of 5 Stars
Would Recommend

Loan Officer: Kendall Haun

NMLS# 1708656

5 out of 5 Stars
Would Recommend

Loan Officer: Scott Houin

NMLS# 1245877

4 out of 5 Stars
Would Recommend

Between Ross and Tim working as a team they were diligent about handling my Loan Process. This made the Effort all worth it.Keep up the Great WorkGod Bless you all!

Loan Officer: Ross Pierson

NMLS# 120837

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

My experience was superb! At 65 years of life experience, I have gone through the meat grinder of homebuying over the years. Veteran's United was a whole new experience that restored my faith in humanity and home buying...stellar process and service! Robert, Zac, and team members, went the extra mile three times as we changed our minds about whaat property to build-buy and even with the changeout of two developers and three competitive financers, Robert's Team consistently and expertly displayed exceptional professional service! Attention to detail, timely notifications, and top-notch customer service, again, again, and again! As a career service veteran and long-term USAA member, I highly recommend contacting Robert Sweeton at Veteran's Uniited for your VA home buying needs. If you are looking for a trustworthy professional and organization this is it!

Loan Officer: Robert Sweeton

NMLS# 1451365

5 out of 5 Stars
Would Recommend

Best home buying experience ever.

Loan Officer: Kimberly El-Darrat

NMLS# 1374293

5 out of 5 Stars
Would Recommend

Veterans United made our experience as easy as cutting a slice of cake. We are 1800 miles away in CA and they could not have done a better job! We started the loan process a little nervous and before we knew it we were signing loan docs and being given the Keys to our Dream home. Thank You.P.S. we love the personalized coaster set and the T-shirt! What a treat....

Loan Officer: Casey Martin

NMLS# 376814

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See all 188,891 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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