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Veterans United Reviews

Unedited and unfiltered reviews from Veterans and military families

108,813

Total Customer Reviews

97.8%

Would Recommend Veterans United to Friends and Family

4.7 out of 5

Average Satisfaction Rating

Reviews Breakdown

5
93,125
4
12,363
3
1,864
2
836
1
625

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Showing all 220 Air Force service member home purchase loan reviews from Alabama

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5 out of 5 Stars
Would Recommend

Veterans United is a fantastic company. We had a great experience!

Loan Officer: Ted Richardson

NMLS# 743121

5 out of 5 Stars
Would Recommend

I don't even know where to start. We have bought and sold numerous homes using our VA Benefits amd Veterans United is unmatched!!

Loan Officer: Aaron Brooks

NMLS# 1003530

5 out of 5 Stars
Would Recommend

Loan Officer: Rob Parham

NMLS# 1524830

5 out of 5 Stars
Would Recommend

Loan Officer: Brandon Brown

NMLS# 1493029

4 out of 5 Stars
Would Recommend

Stephanie Pantaleo- Did an awesome job during the loaning process, she deserves a raise.

Loan Officer: Rachel Bruce

NMLS# 951471

5 out of 5 Stars
Would Recommend

Loan Officer: Todd Keicher

NMLS# 447595

5 out of 5 Stars
Would Recommend

Very professional and smooth process. Referred us to great realtors!!

Loan Officer: Garet Barry

NMLS# 1409472

4.5 out of 5 Stars
Would Recommend

Up to the first scheduled closing date (we had four), I would have rated Veteran's United all 10's across the board. VU made the process of using my VA benefits to buy a home remarkably easy. We were frustrated at the end of the process because the final closing ended up being moved back ten days which created a hardship. The delay would have been understandable if anything major had been missing. That was not the case. Every item that caused three closing dates to be canceled was minor and easily could have been anticipated well before closing. For example, three days after the first scheduled date had slipped (and late in the afternoon before the second scheduled closing) we were told that our verification of employment documents were too old - they couldn't be more than 90 days old. Why, then, weren't they requested again once they "expired"? When I asked Sarah about it, I was told that it was the underwriter's responsibility to identify missing items. Shouldn't it be the loan teams' responsibility to gather all needed documents then the underwriter's job to verify everything is in order for the loan? Prior to the closing timeframe I found VU to be a remarkably efficient and professional company. I was disappointed that the critical endpoint was mishandled.

Loan Officer: Josh Salicco

NMLS# 1048961

5 out of 5 Stars
Would Recommend

Loan Officer: John Stockstill

NMLS# 1373137

5 out of 5 Stars
Would Recommend

Loan Officer: Derek Russell

NMLS# 310095

4.5 out of 5 Stars
Would Recommend

Loan Officer: Eric Hermann

NMLS# 128481

5 out of 5 Stars
Would Recommend

Veterans United is truly professional and dedicated to help veterans buy a home. I felt totally comfortable with them. They went the extra mile to walk me through tbe buying process. I'm greatful that they took the extra time to explain and get me through the home buying process.

Loan Officer: Jeremy Carver

NMLS# 1455590

5 out of 5 Stars
Would Recommend

I had a very good experience with Veterans United Home Loans.

Loan Officer: Felecia Solomon

NMLS# 1145004

5 out of 5 Stars
Would Recommend

Loan Officer: Alex Herbel

NMLS# 182159

4.5 out of 5 Stars
Would Recommend

Loan Officer: Will McCullah

NMLS# 42406

5 out of 5 Stars
Would Recommend

Loan Officer: Cindy Woodham

NMLS# 193414

5 out of 5 Stars
Would Recommend

Yes I would recommend VU to my veteran friends and family.

Loan Officer: Daniel Burke-Aguero

NMLS# 1493951

5 out of 5 Stars
Would Recommend

Loan Officer: Darin Jobe

NMLS# 1245880

5 out of 5 Stars
Would Recommend

Veterans United took the time to make sure that everything was in my best interest before purchasing this home

Loan Officer: Seth Thompson

NMLS# 1206491

4.5 out of 5 Stars
Would Recommend
Photo submission from Tyrez T.

With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!

Loan Officer: Jon Abernathy

NMLS# 49695

5 out of 5 Stars
Would Recommend

Loan Officer: Zachary Roberts

NMLS# 1200238

4.5 out of 5 Stars
Would Recommend

Loan Officer: Zach Gunter

NMLS# 99066

5 out of 5 Stars
Would Recommend

Loan Officer: Chris Solomon

NMLS# 796629

5 out of 5 Stars
Would Recommend

Loan Officer: Joe Newberry

NMLS# 920498

5 out of 5 Stars
Would Recommend

Loan Officer: Heidi Bailey-Houston

NMLS# 1126219

5 out of 5 Stars
Would Recommend

Very easy process and the site is easy to use and makes the process move quickly.

Loan Officer: Evan Capowski

NMLS# 1493023

3.5 out of 5 Stars
Would Recommend

Underwriting asked for information they already had and was over sensitive to our loan

Loan Officer: Tina Cigala

NMLS# 833997

5 out of 5 Stars
Would Recommend

Loan Officer: Ryan Ponder

NMLS# 1004260

5 out of 5 Stars
Would Recommend

I really appreciate the exceptional service that was provided to my family. Your team turned what seemed like a daunting process into a breeze.

Loan Officer: Jonathan Lucas

NMLS# 43401

5 out of 5 Stars
Would Recommend

I was in a really unique situation, but Veteran's United made the entire process seamless. Due to circumstances beyond my control, I had to change lender's in the middle of my contract. We thought we were going to lose our dream home, but Ashley fixed everything!

Loan Officer: Ashley Khederian

NMLS# 1018475

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See all 108,813 unedited, unfiltered reviews from Veterans United customers who completed our post-closing satisfaction survey between January 2013 and today.

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A VA approved lender; Not endorsed or sponsored by the Dept. of Veterans Affairs or any government agency.