Veterans United is a fantastic company. We had a great experience!
I don't even know where to start. We have bought and sold numerous homes using our VA Benefits amd Veterans United is unmatched!!
Stephanie Pantaleo- Did an awesome job during the loaning process, she deserves a raise.
Very professional and smooth process. Referred us to great realtors!!
Up to the first scheduled closing date (we had four), I would have rated Veteran's United all 10's across the board. VU made the process of using my VA benefits to buy a home remarkably easy. We were frustrated at the end of the process because the final closing ended up being moved back ten days which created a hardship. The delay would have been understandable if anything major had been missing. That was not the case. Every item that caused three closing dates to be canceled was minor and easily could have been anticipated well before closing. For example, three days after the first scheduled date had slipped (and late in the afternoon before the second scheduled closing) we were told that our verification of employment documents were too old - they couldn't be more than 90 days old. Why, then, weren't they requested again once they "expired"? When I asked Sarah about it, I was told that it was the underwriter's responsibility to identify missing items. Shouldn't it be the loan teams' responsibility to gather all needed documents then the underwriter's job to verify everything is in order for the loan? Prior to the closing timeframe I found VU to be a remarkably efficient and professional company. I was disappointed that the critical endpoint was mishandled.
Veterans United is truly professional and dedicated to help veterans buy a home. I felt totally comfortable with them. They went the extra mile to walk me through tbe buying process. I'm greatful that they took the extra time to explain and get me through the home buying process.
I had a very good experience with Veterans United Home Loans.
Yes I would recommend VU to my veteran friends and family.
Veterans United took the time to make sure that everything was in my best interest before purchasing this home
With the digital upload and signing of documents, the whole process was very stream-lined and easy to maneuver. Every step was laid out and I didn't have to wonder what was next. The education section on the website gave me great insight into what needs to be done next and where I need to go. Overall I had a great experience working with Veterans United!
Very easy process and the site is easy to use and makes the process move quickly.
Underwriting asked for information they already had and was over sensitive to our loan
I really appreciate the exceptional service that was provided to my family. Your team turned what seemed like a daunting process into a breeze.
I was in a really unique situation, but Veteran's United made the entire process seamless. Due to circumstances beyond my control, I had to change lender's in the middle of my contract. We thought we were going to lose our dream home, but Ashley fixed everything!